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Business of the Home Depot is a home improvement and their goal is to PROVIDE the BEST level of service to the customers. They provide a WIDE range of home improvement products at reasonable PRICES. Home Depot is a value-driven company and its core values include:

• Best in class customer support
• Giving Back
• Doing the RIGHT thing
• Respect for all
• Create values for shareholder
• Take good CARE of employees

The INTERVIEWER needs to hear that you feel achieved through teamwork. Discussion about when you felt satisfied through a GROUP setting or TASK joint effort. A model might be the point at which you DEALT with a group project in University, a new work coordinated effort, or possibly an extracurricular encounter, for example, instructing a youth BASEBALL crew. Examine the positive consequences of teamwork and how you accomplished a positive result collectively.

Good customer service is to have a positive attitude and provide the best experience to the CUSTOMERS so that they will come BACK to your store. Great customer service also INCLUDES how happily you provide assistance to them and GREET them when they walk in or out of the store. You can also ask them for HELP in finding something.

The interviewer is excited to know about what unique SKILLS you have and how they are GOING to help Home Depot. Be humble and explain the best things about you; we know this is CHALLENGING. You can ALSO tell the interviewer how your current coworkers and friends appreciate this trait of yours.

Ensure that you are starting your answer by saying that you are an organized person and always complete ASSIGNED tasks as per the SLA. You can ALSO share your ways of organizing and prioritizing the WORK.

Post these things, you can share the real-time example where you failed to complete all the assigned tasks in the defined time with all the possible reasons WHETHER the work was out of your control, or you were not well, or any other emergency arises; be honest and share it.

HOME Depot only requires people who can work in a team environment and the interviewer is expecting the same from you. MAKE sure to tell the interviewer that you love to be a part of a team and work as a team. You will be happy to train OTHERS or new joiners once you will learn your roles and responsibilities. I will be always ready to backfill for the TEAMMATES who took planned or unplanned leaves.

With this question, the interviewer wants to know how you are GOING to react when you are PUT in such awkward situations. You know the ANSWER to this question but make sure you express that you are never going to INDULGE in such types of activities. Instead, you would go to the superiors and report it. If something like this has ever happened with you, do share it with the interviewer. Real-time examples work best for such questions.

Core VALUES of HOME DEPOT:

• Magnificent Customer service
• Creates the SHAREHOLDER value
• Believes in doing the right thing
• Entrepreneurial Spirit
• Giving BACK

Here the interviewer is looking for a candidate who has done some research about the company. So, this is very important to read a bit about the company you are applying for.

• Home Depot was founded in the year of 1978 by ARTHUR Blank, BERNARD Marcus, Pat Farrah, and Ron Brill.
• They opened their first OUTLET in Atlanta, Georgia.
• Concerning the numbers, Home Depot is in fifth place in the retail industry.
• They also offer delivery at-home options.

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For answering this question, you have to make SURE that you have read the job description carefully. Now from the things mentioned in the job description, find the important skills that the interviewer is looking for, and accordingly relate your skills with the job description and tell them to the interviewer.