1.

Consider the following statements regarding major function/functions of communication within a group or organization,1. It acts of control member behaviour.2. It fosters motivation3. It provides emotional feelings4. It facilitates decision makingSelect the correct answer using the codes given below1. 3 only2. 2, 3 and 43. 2 and 34. 1, 2, 3, and 4

Answer» Correct Answer - Option 4 : 1, 2, 3, and 4

The correct answer is 1,2,3, and 4

  • Communication within an organization or group is an interaction between three or more people, who are communicating face to face or through some other means to achieve a common goal.
  • This communication is not done to know about each other, rather it seeks to solve a problem.
  • Goal attainment is another important aspect of group communication.

  •  Functions of Group or Organization Communication:
    • Communication within a group acts as control member behavior.
      • For example, An employee in an organization tries to impress his/her boss by working extra time. Other employees in the organization might make fun of him and will informally control his/her behavior.
    • Communication fosters motivation:
      • It means from time to time, the employee must be given feedback about what they must do? how this work can be improved? or how well they are doing?.
      • This way the employees feel motivated and work with more dedication in achieving organizational goals.
    • Communication provides emotional feelings:
      • It means that members of the group show their happiness and sadness by way of communication to others.
      • An organization must have a proper way of communication with its employees.
      • It attracts fulfillment of social needs.
    • Communication facilitates decision making:
      • Timely communication of information regarding the company's progress, competitions, market development, new technologies, etc. to employees or groups helps in avoiding future losses.
      • It is the responsibility of organizations to keep informed their employees.
      • The information helps in taking accurate and fast decisions.

  • All four functions of group communication are required for proper functioning in the organization.
  • Without them, the organizational cycle will stop operating well.


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