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People with good interpersonal skills are required in an organisation because1. They are more productive.2. They look for solution to problems.3. They have positive attitude towards their work.4. All of these.

Answer» Correct Answer - Option 4 : All of these.

The correct answer is All of these.

  • Interpersonal communication:
    • Interpersonal communication is the process of exchange of information, ideas and feelings between two or more people through verbal or non-verbal methods.
    • It often includes the face-to-face exchange of information, in a form of voice, facial expressions, body language and gestures. The level of one’s interpersonal communication skills is measured through the effectiveness of transferring messages to others.
    • Commonly used interpersonal communication within an organization includes daily internal employee communication, client meetings, employee performance reviews and project discussions. In addition, online conversations today make a large portion of employees’ interpersonal communication in the workplace.
  • The Importance of Interpersonal Communication in the Workplace:
    • ​Problem solving
      • Interpersonal communication skills are necessary because they allow people to discuss problems and weigh the pros and cons of alternatives before coming up with the final solution. Hence, statement 2 is correct.
    • Alignment with business goals
    • Trust
    • Change management
    • Company culture
    • Employee recognition
    • Workplace miscommunication
    • Personal relationships
    • Effective management and leadership
      • Managers who maintain professionalism, open workplace communication and a positive attitude are more likely to be seen as approachable by their employees. Hence, statement 3 is correct.
    • Employee success
    • Conflict management
      • In order to keep your employees informed, motivated, connected and productive, organizations need to adjust their internal communication strategy based on new trends and their employees’ preferences. Hence, statement 1 is correct.
    • Career development
    • Remote work
    • Crisis management


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