Answer» Correct Answer - Option 4 : All of these.
The correct answer is All of these. - Interpersonal communication:
- Interpersonal communication is the process of exchange of information, ideas and feelings between two or more people through verbal or non-verbal methods.
- It often includes the face-to-face exchange of information, in a form of voice, facial expressions, body language and gestures. The level of one’s interpersonal communication skills is measured through the effectiveness of transferring messages to others.
- Commonly used interpersonal communication within an organization includes daily internal employee communication, client meetings, employee performance reviews and project discussions. In addition, online conversations today make a large portion of employees’ interpersonal communication in the workplace.
- The Importance of Interpersonal Communication in the Workplace:
- Problem solving
- Interpersonal communication skills are necessary because they allow people to discuss problems and weigh the pros and cons of alternatives before coming up with the final solution. Hence, statement 2 is correct.
- Alignment with business goals
- Trust
- Change management
- Company culture
- Employee recognition
- Workplace miscommunication
- Personal relationships
- Effective management and leadership
- Managers who maintain professionalism, open workplace communication and a positive attitude are more likely to be seen as approachable by their employees. Hence, statement 3 is correct.
- Employee success
- Conflict management
- In order to keep your employees informed, motivated, connected and productive, organizations need to adjust their internal communication strategy based on new trends and their employees’ preferences. Hence, statement 1 is correct.
- Career development
- Remote work
- Crisis management
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