Hi,

I have been unable to log into my YAHOO email account for a few days now. I have tried IE it comes up with "can't display the page" I have tried Firefox and it comes up with "problem loading page". I have deleted all coookies, HISTORY and caches on both and restored default settings. I thought it might be a problem with Trend Micro security but haven't been able to find if it is blocking this site. I can log into my email from my iphone though so I guess it must be a problem with my computer.

Any help and suggestions would be appreciated.Do you get the same error when loading other websites other than Yahoo webmail? If so, then you may WANT to your test your local area network connection for any issue. Since your iphone is working and it uses the Wi-Fi connection on your router, there is no problem with your router or internet connectivity.

Try the following
Go to Start->Run and type "cmd" without double quotes to launch DOS shell. Next, type ping yahoo.com. You should be GETTING a similar kind of response like the following

Reply from 98.137.149.56: bytes=32 time=184ms TTL=51
Reply from 98.137.149.56: bytes=32 time=185ms TTL=51
Reply from 98.137.149.56: bytes=32 time=184ms TTL=51
Reply from 98.137.149.56: bytes=32 time=195ms TTL=51

If it shows otherwise, then check
1. Your network cable to make sure both end are connected properly.
2. Go to Start -> Settings ->Control Panel ->Network Connection and make sure the NIC is enabled.
3. Remove your network card from your desktop PC and reseat it properly.

If you're running Windows 7 try the Internet Explorer Troubleshooter.

- Exit all programs.
- Click Start, and then click Control Panel.
- Under System and Security, click Find and Fix Problems.
- In the Task pane, click View All.
- Click Internet Explorer Performance.
- In the new window, click Next. The troubleshooter runs and fixes all identified issues automatically.
- Click Close.

I've also documented few troubleshooting methods on my website. It's available in a free report, if you want you can go ahead and download it. Just go to www.pcoptimizationsecrets.comim having the same problem.. and tried all the same things.. the only page that doesn't work is the yahoo log in page! :S Can you visit other websites?tech_2000 - Please feel free to register on the forum and start your own THREAD. Thank you.