Solve : can't open e mails?

1.	Solve : can't open e mails?
Answer» Hi everybody, My wife can't open her e mails on her Compaq laptop. It has Windows 7 and INTERNET EXPLORER 8. She can get to the inbox but when she clicks on an EMAIL nothing happens except a notice of an error on the page. There is also a strange colored horizontal line across the chosen selection instead of the usual ink color. On the advice of a website offering suggestions,I installed Firefox and the e mails work fine with that. And the problem only happens on her computer,not mine or any other. So it only happens with one computer and Internet Explorer 8. I have TRIED several virus and malware scans and they show no problem. Any ideas about this problem would be appreciated. thanks. CharlesWhat does the error say? If it works in Firefox, I'd say use that instead. It has a much better security record that internet explorer. ......or try Internet Explorer 9.Thanks for the replies. The error MESSAGE is the same every time. "error occured on page". I tried installing Internet Explorer 9. still the same problem. I also did the Internet Explorer reset. I havn't tried "restore advanced settings" Is that included under the IE reset? Thanks againTake a look here: http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings-in-Internet-Explorer-9

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