Answer» My desktop has turned blue and displays a message that reads: "Fatal error in IE has occured at 0028:c011e36 in VXD VMM (01)+00010e36 Error caused by Trojan-Spy.HTML. Smitfraud.c"
Additional information:
When I try to click on internet explorer, i get the wait hour glass, but nothing happens.
Diagnose/troubleshooting:
I have done a symantec scan, I have a HJT log.Kapil Goondli......... Have you run a trojan scanner ?
Ewido is a decent one and it will let you test drive it ....... In the meantime ...is you post your hijackthis log we can have a look at it ......it may lead us to the trojan ...
dl65 I did run a scan. I get a message saying "c:\WINNT\systemdll.exe doesn't exist". I tried to run cleanup.exe it said "application error failed to initialize properly". I can't get on the internet. I click the internet explorer icon and I get the hour glass, but nothing happens. I have DSL with Comcast and I have to go to another computer to do anything. Is there another way to conect to the internet on my computer while trying to correct these issues?
Logfile of HijackThis v1.99.1 Scan saved at 9:57:16 PM, on 5/26/2005 Update to SP2 --> Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes: C:\WINNT\System32\Smss.exe C:\WINNT\system32\Winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\Svchost.exe C:\WINNT\System32\Svchost.exe C:\Program Files\Comcast\Security Manager\app\Prism.exe C:\WINNT\system32\Spoolsv.exe c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe C:\WINNT\System32\Svchost.exe C:\WINNT\System32\mspmspsv.exe C:\WINNT\explorer.exe C:\Program Files\Winamp3\winampa.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Palm\HOTSYNC.EXE C:\Program Files\UltimateZip\uzqkst.exe C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe C:\HJT\HijackThis..exe
Do you know this site? --> R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://letgohome.com/hp.htm?id=31130123321003 F2 - REG:system.ini: UserInit=C:\WINNT\System32\AUserInit.exe O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINNT\System32\W8C6S4~1.DLL O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_6_0_0.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx O3 - Toolbar: Security Manager POPUP BLOCKER - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll O4 - HKLM\..\Run: [SYNCHRONIZATION Manager] mobsync.exe /logon O4 - HKLM\..\Run: [LoadQM] loadqm.exe O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe" O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [kernelfaultcheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [MMTASK] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet O4 - STARTUP: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE O4 - Startup: UltimateZip Quick Start.lnk = C:\Program Files\UltimateZip\uzqkst.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\excel.exe/3000 O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.yahoo.com/...ebio5_1_5_0.cab O20 - AppInit_DLLs: 8hhshm1oz6yuvull.dll.dll.dll.dll.dll.dl l.dll.dll.dll.dll.dll.dll.dll.dll.dll.d ll.dll.dll.dll.dll.dll.dll.dll.dll.dll. dll.dll.dll.dll.dll.dll.dll.dll.dll.dll .dll.dll.dll.dll.dll.dll.dll.dll.dll.dl l.dll.dll.dll.dll.dll.dll.dll.dll.dll.d ll.dll O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe Kapil Goondli..... ****the machine which generated this hijackthis log is infected with the COOLWEBSEARCH torojan ........ to remove it go to ...... http://www.intermute.com/spysubtract/cwshredder_download.html and D/L version 2.15 ...... then run it on the pc ..........then reopen hijack this and remove the following ......( if its still there )
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINNT\System32\W8C6S4~1.DLL
lets see what it LOOKS like after you reboot .......if necessary repost another log if it presists.
dl65
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