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Solve : Download issues with STEAM?

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So recently Steam had a sale for the Star Wars Collection and I couldn't pass up the opportunity to grab so many awesome SW games that I could easily access and enjoy. Unfortunately Shortly after the PURCHASE, I began the download of KOTOR steam began to display ODD download issues. Although KOTOR completed its download and was playable, it downloaded in spurts and constantly would hang at progressive percentages. The apparent solution at the time was to pause and then resume the download in rapid succession. This did work to complete that download correctly, however I felt like playing Empire at War as well, so I began its download right after the installation of KOTOR. The download of EaW would not complete regardless of how many times I paused and resumed it. At that time I decided that it was likely just the Steam servers where at high capacity or overloaded due to the popularity of the SW pack, so I held off on completing the download until the following MONDAY and continued to play KOTOR. On Monday I woke up bright and early and began the download of EaW. But this time it stalled at 20% and would move no further. I proceeded to delete the local game content and try the download again, only this time it would hang at 99%. I thought again that maybe it was the same possible cause of the server being maxed so I tried an experiment. I deleted local content for Shogun: Total War and tried to download the game again. The results where the same. I would hang at several percentages and finally hang at 99%. I began to Google a solution and found numerous posts by individuals with the same or similar issues. The list of solutions was quite extensive as well. Everything from clicking the pause and resume download button rapidly to re-installing Windows. I attempted every possible solution that Steam has on its support site to no avail. I submitted a ticked to Steam support and thus far haven't received a response. I have done literally everything listed on the Steam support site including re-installing Windows. Does anyone have any other suggestions? I run Windows 7 service pack 1.

Thanks in advance for your responses! What do you have for internet connection? Is the internet connection flawless or do you have dropped packets etc?

I would open command SHELL typing CMD and enter at Start -> Search Programs and Files

Then enter PING www.google.com -t

Watch the latency ( ms ) and for connection drop outs. If you have dropped pings then you have internet connection issues or if over wireless a weak signal or a signal that is conflicting with another of the same wireless channel.I tried this and it seemed pretty consistent holding at 30ms +/- 4ms.Also this is a hard connection directly from the modem.Quote

The results where the same. I would hang at several percentages and finally hang at 99%. I began to Google a solution and found numerous posts by individuals with the same or similar issues. The list of solutions was quite extensive as well. Everything from clicking the pause and resume download button rapidly to re-installing Windows. I attempted every possible solution that Steam has on its support site to no avail. I submitted a ticked to Steam support and thus far haven't received a response.

For the fact that you reinstalled Windows 7 SP1 clean, reinstalled Steam client, and the problem is the same as before, my thoughts are that you may have to wait for Steam to get back to you on your ticket.

Is this computer one that you custom built or one that was purchased with a make/model #? Please provide system specs if custom built and if a purchased make/model computer please share the make/model and any upgrades you have added to it?

My thoughts right now is that something may be conflicting with steam locally if its all games no matter of title having the same issue. If it was just 1 or 2 games from a specific vendor then there may be just a steam side issue where they have bugs. But if all games have this issue then its probably something in relation to your specific system.

Unfortunately I dont own a license to any of those games on steam. I have about 12 games that I bought a license to play and only 1 of them was a problem which was Poker Night 2 which would crash on loading. I was able to solve this issue finally after following a thread that someone had on google that suggested clearing a Steam Client Cache and deleting the game from the games folder and then downloading it all over again and installing to play again etc.You may have already tried this, but have you tried changing your Steam download server? It's under the Downloads & Cloud settings in Steam preferences.Wow! nice touch again sir Dave., just passing by to read some THREADS and learned something new again from you. I forgot the idea of clearing steam cache and stuff. Doing it right now. for the TS: from my experience in steam, i am a beginner by the way, as suggested by sir dave, using cmd to ping different website to monitor your network traffic would be the best action to do as of now. Good luck and have a good day.


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