often i have the need to send an email from the "contact us" location at a web site ...my on line bank for example. when i type the message all i get are unrecognizable figures..such as __l_l____l (as best as i can describe).SORRY ..forgot to mention ...running winxp w/sp2 and microsoft spyware.Have you scanned for VIRUSES and spyware? Also is this a Contact us form, or an E-Mail message?

[glb]Flame[/glb]i perform defrag, spyware scans, etc. regularly. when i want to contact a particular website, i CLICK on "contact us" link which provides the email form.Hello all
I am searching this site at the moment as I have the same problem in that when I click on a contact us or send mail, I get a box requesting mail program details and a message SAYING "mail program unable to send mail" I am on windows ME and also use outlook express. I have no problems sending mail from Outlook express. This problem happened since I reinstalled windows last year. Has anyone resolved their issue regarding this as I would like to hear.
Many thanks ......1. Have you tried setting your keyboard to a different language?

2. Use [free] Mozilla Thunderbird rather than Outlook Express.

Get it hereLinnlane, just so I know here... Are you usign the same operating system as Hazel? (Windows ME)

[glb]Flame[/glb]Thank you for your SUGGESTIONS Raptor.
What language are you suggesting here?
I am not sure of the relevance.
Thanks
Hazel You can press CTRL + Shift to see if that helps solve your problem.Thist will change the language of your keyboard to whatever other language may be installed.

If there is no other language installed, then you will not have to investigate any further in that area since that would most likely not be the cause of your problem.