I have Microsoft Internet Explorer 6.0. When I click on a person's e-mail ADDRESS on a web page, I get an error message box that READS: Could not perform this operation because the default mail client is not properly installed. I have no idea what this means or what I need to do. Can anyone set me on the path to understanding? If so, I'll trade three (imaginary) gold stars for your knowledge. :>) Thank you!

When you click on an email address on a web page, most of them are instructing your computer to open your email client (Outlook, Outlook Express, Eudora, etc.) and place the address you clicked in the to box.

If you don't have any email client installed, for instance you only use yahoo mail, then you will get this message. Also if you have one installed but it is not referenced properly in IE then you will get this message.

To check what email client it is attempting to use, in Internet Explorer click the Tools menu, then Internet Options, then the Programs tab. The email program is the second one from the top.

Dang! I thought for sure that I finally had a fix. I followed your instructions, Gussery, to the letter. My email program option was empty, so I filled it with "Juno." My fingers danced their way to a web e-mail contact person to try. :>( The same message comes up. I noticed, though, that when I got into the Internet Options, the first tab had a non-Juno address for Internet Explorer, so I changed it to the Juno address through Internet Explorer. I thought smugly that I had figured out something on my own - with an assistance boost from you. But no. That doesn't work either.

If you have any other suggestions, I'd be happy to try them. In the meantime, I'll keep looking at the Internet Options tabs. I feel that I'm on the right track (perhaps I should be on the left track? :>) )

Thanks much for your HELP!

Clara[emailprotected]@k on the isp website...for pop.........or here>.
http://www.kayodeok.btinternet.co.uk/favorites/kboe.htm#oekbhowtoSorry, Merlin 2, but I don't even know what "pop" is. I gather that 'isp" means Internet Service Provider, which for me is Juno. After an hour of rambling around on my isp website, looking for something - ANYthing - that might make sense, I gave up. The alternate website is equally confusing for me, as I can't make sense out of the information I read - it might as well be written in Hebrew.

HOWEVER, I appreciate your taking the time to offer suggestions. Thank you!

ClaraTo send email this way you need an e-mail client installed on your computer ie Thunderbird, Outlook, Outlook Express, once you install one of those, you'll need a pop program ie Y! Pops, once you install that you'll be all set. They're all pretty easy to set up but thats how its done.clara......I just checked with the Juno website ( your service provider )......It looks to me as if you are using their own E mail software which may or may not be compatible with M/S outlook Express or outlook ......however if you contact Juno customer service, they should be able to tell you how to configure
your pc . Tell them you would like to use Outlook Express for your mail account and how do you set them up as the mail server in outlook express .

dl65 if anyone is still having this problem, install live messanger 2011 if running windows vista / 7 and set up a username and password and it will ask you if you want to make windows live mail your default mail client, click ok and your setIt was 6 years ago...