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Solve : Error message when I try and close IE? |
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Answer» I am helping a family member try and solve a computer problem. They have Internet Explorer 6.0 and Windows XP. Currently just using dial up with NetZero, cheap version at $9.99 a month..uggg!!......When they bring up Internet Explorer, after browsing and sometimes even before quiting, it brings up a " Internet Exlporer has encountered a problem and needs to close". The options are " don't send, send, or debug". NONE of them work and when clicked on, just bring a another error frame, which we have to reboot to even get to go away. Is there a setting that might be WRONG?? One thing I noticed when I went back and check their system is that when they connect to NetZero, it automatically comes on with Internet Explorer....Thats probably the way its set up . Quote Is there a way I can check what he has at startup?? and if that might be a problem?Sure ..... open the browser , then click [highlight]Tools / [/highlight] [highlight]Internet Options [/highlight]...... [highlight]General Tab [/highlight]...... Home page ......it's probably set at msn.com ( You can change that to whatever you wish ).... Just change it and then click [highlight]APPLY and OK [/highlight] Has it alway behaved in this fashion or is it something that has just started . dl65 IE>Tools>Internet Options>Connections>Never dial a connection<-----Tick it [highlight]Internet Options [/highlight]...... [highlight]General Tab [/highlight]...... Home page ......it's probably set at msn.com ( You can change that to whatever you wish ).... Just change it and then click [highlight]APPLY and OK [/highlight] Has it alway behaved in this fashion or is it something that has just started . dl65 [/quote] MY brother in law got this from his son, used. Don't think it was doing it before. When he dials up Netzero, it automatically brings up IE. If I MINIMIZE that and go to the desktop icon, it brings up the home page I set up for them to start. That is when it shuts down. Maybe it is that setting that is causing the problem?? Thanks all for your support. Quote One thing I noticed when I went back and check their system is that [highlight]when they connect to NetZero, it automatically comes on with Internet Explorer.[/highlight]Quote [highlight]When he dials up Netzero, it automatically brings up IE.[/highlight]I think I'd start again with Windows Internet Connection Wizard.I think I'd start again with Windows Internet Connection Wizard. You would re-install windows? or ? What is the Internet Connection Wizard? :-/ Start>Programs>Accessories>Communications>Internet Connection Wizard. It will setup a new dialer for you. You will need to know the dial in number, your username & password.Start>Programs>Accessories>Communications>Internet Connection Wizard. It will setup a new dialer for you. You will need to know the dial in number, your username & password. Thank you......I will try that. Let us know how you go with it. I will certainly let you know. My brother in law is out of town right now so until Saturday I won't be able to try it. I am retired and have just found it exciting to learn all I can about computer. Rejoicing1 |
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