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InterviewSolution
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Solve : Have browsing capability but nothing else.? |
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Answer» Not sure where I needed to post this. I did a quick search but couldn't find anything relating. I can get on Internet Explorer & surf the web all day long, i'm posting this message with the computer now. My problem is NOTHING else can gain access. My AOL tells me it can't find an internet connection This comment is a bit confusing ....... You say you can use IE , and surf all day ....... so presumably you are able to connect just fine . Then you say AOL cant find a internet connection ........ What OPERATING system are you using ? Is this a new computer ? How long has it been doing this ? Do you have all the latest updates to the O/S installed ? What do you have as the default browser ? Please let us know dl65 Quote Lonman..... QuoteI can get on Internet Explorer & surf the web all day long, i'm posting this message with the computer now. My problem is NOTHING else can gain access. My AOL tells me it can't find an internet connection Yeah it's confusing me too. Yes I have access on IE 6, can browse, surf, download. Cannot stream, AOL says it can't find internet access, MSN says it can't find internet access, programs that use the internet to register can't find internet access - yet I am able to post on this board. I can even send & receive email via outlook express. Not a new computer, approx 3 years old Dell Dimension 4100. It's been doing this for approx 3-4 weeks. I am running Windows 2000 Professional with all the latest upgrades/patches/service packs. IE6 is my default browser. Oddly enough I also installed FIREFOX & Netscape browsers just for a test & neither can surf the net - they both say no internet connection (or can't connect to page).Lonman.... Ok , lets try this ........ D/L hijackthis and post a logfile here and perhaps we can see whats going on ..... Get hijackthis at .... http://www.majorgeeks.com/download3155.html save it to your desktop ...... then open it and click on run scan and save logfile ...... then copy the log into your post on CH ...... if the logs too large to fit in one post , do it in two posts ....... dl65 Logfile of HijackThis v1.97.7 Scan saved at 2:45:23 PM, on 6/8/2006 Platform: Windows 2000 SP1 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNTNEW\System32\smss.exe C:\WINNTNEW\system32\winlogon.exe C:\WINNTNEW\system32\services.exe C:\WINNTNEW\system32\lsass.exe C:\WINNTNEW\System32\Ati2evxx.exe C:\WINNTNEW\system32\svchost.exe C:\WINNTNEW\system32\spoolsv.exe C:\WINNTNEW\System32\drivers\CDAC11BA.EXE C:\WINNTNEW\System32\CTsvcCDA.exe C:\WINNTNEW\System32\svchost.exe C:\WINNTNEW\system32\regsvc.exe C:\WINNTNEW\system32\MSTask.exe C:\WINNTNEW\system32\stisvc.exe C:\WINNTNEW\system32\ZoneLabs\vsmon.exe C:\WINNTNEW\System32\WBEM\WinMgmt.exe C:\WINNTNEW\system32\svchost.exe C:\WINNTNEW\system32\Ati2evxx.exe C:\WINNTNEW\Explorer.exe C:\WINNTNEW\System32\devldr32.exe C:\WINNTNEW\System32\UMonit2k.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe C:\Program Files\Microsoft Office\Office\1033\msoffice.exe C:\WINNTNEW\System32\rundll32.exe C:\WINNTNEW\System32\SCardSvr.exe C:\WINNTNEW\System32\svchost.exe C:\Program Files\Outlook Express\msimn.exe C:\Program Files\Microsoft Office\Office\MSACCESS.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Microsoft Office\Office\WINWORD.EXE C:\Program Files\Internet Explorer\iexplore.exe D:\My Downloads\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://lonmanproductions.com/karaokemain.html O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx O3 - Toolbar: msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNTNEW\System32\msdxm.ocx O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNTNEW\System32\UMonit2k.exe O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe O4 - HKLM\..\Run: [UpdReg] C:\WINNTNEW\Updreg.exe O4 - HKLM\..\Run: [ElbyCheckElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O9 - Extra button: ATI TV (HKLM) O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1136505164954 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1149526891171 O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://206.222.17.187/display/PopupSh.ocx O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.20.19/ttinst.cab O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/bejeweled2/sis/popcaploader_v6.cab O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab HJT looks good.....personal preference would say "fix" (delete) the pieces listed below, but they shouldn't be causing a problem. C:\Program Files\Common Files\Real\Update_OB\realsched.exe O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML Did you recently upgrade from Dialup to DSL? Or to Cable? Did you get a router for a home network? Do you have a cable modem? If so, do you have a router? If you do, did you get a new one? Did you change the settings? -rockAlso, that's an out of date version of HJT. Download 1.99.1 or something like that. Your OS needs to be upgraded as well..... Lonman...... In order to give you a better answer , I would ask you to delete the version of hijackthis you have installed as it is outdated ....and re download the latest version from ......... http://www.majorgeeks.com/download3155.html Then post a new logfile ....... Thank you . dl65 I figured it out. Don't know how, why or whatever, but looking at the HiJack log I posted I noticed the ZoneLabs (Zone Alarm). I tried to fix through HJT but it wouldn't delete. I looked for ZoneLabs in te path it showed - it wasn't there. I did a search on the entire computer for anything having to do with ZoneLabs/Zone Alarm, it found 3 folders. I went to Control Panel to remove the program, it wasn't there. I tried deleting the 3 folders - it wouldn't delete stating that those files were already deleted or removed. So I had a phantom Firewall running in the background somehow. I had to actually reinstall ZoneAlarm & uninstall it again. Now everything is back up & running. Thanks for those who responded. |
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