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Answer» Hey everyone!
I have a problem with my Internet Explorer 9. It keeps crashing with a message that says "Internet Explorer has Stopped Working." This occurs on my Dell Inspiron 1545 (Windows 7 Ultimate). I wouldn't mind it if it weren't for the fact that it happens every other time I try to move to a new webpage. I did a FULL scan for viruses with Norton 360, and it only came up with the normal internet COOKIES that it handles on its own. This didn't solve my problem. Any help or insight with this problem would be greatly appreciated! Thanks
Also, this is the "Additional Information" tab information:
Problem Event Name: APPCRASH Application Name: iexplore.exe Application Version: 9.0.8112.16421 Application Timestamp: 4d76255d Fault Module Name: ntdll.dll Fault Module Version: 6.1.7600.16915 Fault Module Timestamp: 4ec49caf Exception Code: c0000005 Exception Offset: 0002f963 OS Version: 6.1.7600.2.0.0.256.1 LOCALE ID: 1033 Additional Information 1: a7aa Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d Additional Information 3: a7aa Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d Well, may I suggest you roll BACK to IE8 if that worked for you? I know it's a band aid rather than a solution, but still..........Norton 360 may be the root of the issue...disable it...re-boot...make sure ot's off and re-install IE.Thanks! I'll make sure to try both of theseyou can try resetting IE to see if it works. I BELIEVE you can do this via the internet settings which can be opened thru control panel.They are right , First of all go to IE9 with no add on , reset the IE , try to open that
If still not working , go to safe mode with networking and uninstall Norton 360 , because now a days we are not able to uninstall norton 360 on normal mode ,
Cheers!!!
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