Am being driven to distraction with this problem. I have had 2 "experts?" try to fix the problem to no avail. After the puter boots up, rarely are we able to receive emails or access IE, this usually results in having to turn the modem off, leaving it 3 MINUTES or so and then turning the modem back on. When we are eventually able to connect, it will only continue to do so. At TIMES we are able to send and receive emails and not access IE, other times, NEITHER. In any session we are having to turn the modem off and on regularly. I thought perhaps it was a modem problem, however, if I can access Outlook Express and not IE this may not be the case. Please can anyone help - going nuts! What type of connection is it?
What IE version?
Are you saying, that you can have Outlook Express running, and connection won't shut down, but it does when you access IE?
Did you try Firefox?Broadband connection
IE 6
I can have OE running and also IE and am able to access emails but not IE. Other times neither will work.
Haven't tried Firefox - is this what you would recommend?Does the Internet drop out even if you're not using it?Good question from Carbon, and yes, try Firefox, and see, if same thing happens.It doesn't make sense to me, Jenny, that you should have to switch browsers so that you can use you internet connected computer. I'd assume your using Windows XP and have fully updated your operating system. I don't know what kind of alledged experts you've had try to fix it for you. I'd only assume that you have check your internet settings youself and are confident that you have no spyware by running several spyware removal applications like Windows Live OneCare. Seriously, this may indeed be the only single piece of software you will need to protect your entire home of small business network. Not only is it a Microsoft managed ANTIVIRUS solution with heuristic scanning and auto update, in provides Microsoft managed Anti-spyware software scanning and complete removal with Microsoft managed updates again, in additions to the new and improved firewall layer with new and easier to understand settings, in goes further to monitor your browsers phishing filter to protect to you from entering information into the wrong webpage while auto updating your operating system automatically and again goes further still to providing full scheduled network backup functions for the users automatically. Still not enough for you? Keep in mind that it does this for all of the COMPUTERS in your OneCare circle, or your entire home or small business workgroup. Montior the compliance of the other systems at the OneCare Hub (chosen during installation at one PC). Also, update and run any combination of other publically tools to REMOVE spyware. I like spysweeper, pest patrol, ad-aware free edition - AVG make one too.

Other then that, I would reset all my internet explorer settings to their default values and remove or disable ALL the IE addons like toolbars and stuff that may or may not be effecting your computer. Hope this helps. Good luck Jenny!

Admin edit: I don't mind the mention of OneCare, however please do not link to affiliate programs.Quote

It doesn't make sense to me, Jenny, that you should have to switch browsers so that you can use you internet connected computer.