InterviewSolution
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Solve : IE8 Video display problem on some sites? |
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Answer» Hi! McAfee is Virusscan Enterprise 8.5.0iCan you check this link if its the same version with patches available also : Release NOTES for VirusScan Enterprise 8.5i Patch 8 I am also looking into using another free antivirus software after uninstalling McAfee for testing purposes. Do you know how to determine which patches have been applied to McAfee? I found the "repair installation" option in tools on McAfee and used it. It said that it returns the software to the state it was upon installation and removes updates, patches and customizations. Upon the completion of that I manually used update to get to the latest levels again, but patches aren't mentioned other than to say that they are undone when doing a"repair installation". The browser acts the same as before. I'm trying to find the Virusscan CD so I can delete it and reinstall if necessary. Thanks for the response.Quote Do you know how to determine which patches have been applied to McAfee?Disregard the previous link on 8.5i patch 8 as further looking shows 8.5.0i is different. Looking at this site McAffee Product and Support Life Cycle, your current antivirus version support will end by Dec. 31, 2011. A newer version 8.8 with all the latest patches/hotfix. This could be a TIME to try and use other FREE antivirus. Avira, Avast, Microsoft Security Essential, AVG. So uninstalling this time would be commended. See this link also https://kc.mcafee.com/corporate/index?page=content&id=KB55208Thanks for the info on McAfee going out of support. I completed deleted it an installed Microsoft Security Essentials and ran a scan that detected nothing - good! The bad news is that IE8 continues to not display the sites mentioned earlier.Quote I don't have any spy blockers running but I have used a variety of clean up applications after a virus attack. I searched for akamai in the files on my hard drives and also in the registry but didn't find anything. I am out of ideas other than this where you could be infected or someone else may jump in to clear your problem. I see a sign of redirection in between this post. Do you want to be checked by a Malware expert for further checking on your computer?I'll accept any help I can get. I have HiJackThis installed and the following is the log GENERATED by it. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 3:53:37 AM, on 12/19/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Uniblue\RegistryBooster\rbmonitor.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe C:\Program Files\Vista Drive Icon\DrvIcon.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Microsoft Security Client\msseces.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Documents and Settings\User\Local Settings\Application Data\Akamai\netsession_win.exe C:\Documents and Settings\User\Local Settings\Application Data\Akamai\netsession_win.exe C:\Program Files\Common Files\Apple\Mobile DEVICE Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\cisvc.exe C:\WINDOWS\system32\inetsrv\inetinfo.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Visioneer\OneTouch 4.0\OtService.exe C:\WINDOWS\system32\tcpsvcs.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\cidaemon.exe C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE C:\Program Files\Microsoft MapPoint 2009\StreetsOlkShim.exe C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\User\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [DrvIcon] C:\Program Files\Vista Drive Icon\DrvIcon.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey O4 - HKCU\..\Run: [Xvid] C:\Program Files\Xvid\CheckUpdate.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Documents and Settings\User\Local Settings\Application Data\Akamai\netsession_win.exe" O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [adaware] reg.exe delete "HKCU\Software\AppDataLow\Software\adaware" /f (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [adaware_XP] reg.exe delete "HKCU\Software\adaware" /f (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user') O4 - Global Startup: Adobe Gamma Loader.lnk = ? O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://*.mcafee.com O16 - DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} (Device Detection) - http://www.logitech.com/devicedetector/plugins/LogitechDeviceDetection32.cab O16 - DPF: {8BE5651C-D60B-4B59-B5B2-F0EB93733D17} (IOBIVMUtil.VMDecoder) - https://www36.verizon.com/CallAssistant/MyAccount/UnProtected/Voice%20Mail/VCAVMUtil.CAB O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cab O16 - DPF: {D00CB680-081D-4F94-97D5-75DEDDC374ED} (WebSync Class) - https://www36.verizon.com/CallAssistant/unprotected/VCAWebCntrl.CAB O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\system32\NMSSvc.exe O23 - Service: OneTouch 4.0 Monitor - Visioneer Inc. - C:\Program Files\Visioneer\OneTouch 4.0\OtService.exe -- End of file - 8007 bytes |
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