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Answer» I have a dell dimenson 2350 pent 4 1.80 processor 30 gig hard drive 80 gig slave drive and I keep getting this error: Sys fader: iexplorer. exe Application error the instructionat 0x7c901010 refferenced memory at 0x0000001c the memory could not be read click ok to terminate. Any one know what this error is and how do I fix ? thanks oh yes I have 1024 mb ramiexplorer.exe is not a windows file.
Online Virus Scan and Spyware Scan
http://www.pandasoftware.com/products/activescan.htm
Online Malware Scan
http://www.ewido.net/en/
Then DOWNLOAD & run memtest86, you will need a blank floppy.Our computers at school do that a lot. Ironically they're Dells! It could be faulty memory like Fed said. Or it could be a faulty hard drive using the virtual memory. Do you leave this computer on a lot? How long have you had it? I recommend running check disk. To see how many errors are on it.Fed.... ran the ewido and the panda...ewido found nothing panda found some spyware and hacker tools I removed them. I could not use the memtest86 cause my flopy drive seems to be not working even tho tne device manager says it is and my floppy disk is now stuck ( a whole other problem.. any advice on that?) but I did download and run mem test and it shows nothing and I am still getting the error and no I do not leave the computer on and I have had it for about a little over 2 years bought it brand new from Dell,and how do I run check disk sorry to be so dumb but there you go some of us are not real computer literate. Any help appriciated thanks Fed for the tips.Download, unzip, install and run Everest Home Edition
http://www.comcen.com.au/~fed/everest.zip
Select Computer>Summary from the left hand screen.
Right click in the right hand screen & select Copy All
Paste the details in here.
How did you run memtest without a floppy? CD?
Start>Run>cmd.exe
chkdsk
Ran chkdsk nothing there downloaded everest :Field Value
Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name OWNER-K9U68457T
User Name Owner
Motherboard
CPU Type Intel Pentium 4, 1800 MHz (18 x 100)
Motherboard Name Dell Dimension 2350
Motherboard Chipset Intel Brookdale-G i845GL
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type Award (03/24/03)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)
Display
Video Adapter NVIDIA GeForce FX 5200 (Microsoft Corporation) (128 MB)
3D Accelerator Intel Extreme Graphics
3D Accelerator nVIDIA GeForce FX 5200
Monitor Gateway EV700 [17" CRT] (10291124100973)
Multimedia
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]
Storage
IDE Controller Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Floppy Drive Floppy disk drive
Disk Drive WDC WD300EB-75CPF0 (27 GB, IDE)
Disk Drive Maxtor 6Y080P0 (80 GB, 7200 RPM, Ultra-ATA/133)
Disk Drive Lexmark USB Mass Storage USB Device
Optical Drive HL-DT-ST CD-ROM GCR-8481B (48X CD-ROM)
Optical Drive LITE-ON DVDRW SHW-160P6S USB Device
Optical Drive SAMSUNG CD-R/RW SW-240B (40x/12x/40x CD-RW)
SMART Hard Disks Status OK
Partitions
C: (NTFS) 28584 MB (20578 MB free)
D: (NTFS) 78159 MB (67426 MB free)
Total Size 104.2 GB (85.9 GB free)
Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse
Network
Modem Conexant SmartHSFi V92 56K DF PCI Modem
Peripherals
Printer Fax
Printer Lexmark 4300 Series
Printer LexmarkFax
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device Generic USB Hub
USB Device Lexmark 4300 Series
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Printing Support
thanksQuote How did you run memtest without a floppy? CD?
If you have any IE toolbars remove them.Ok where would I find those to delete? As for the memtest I could not download the memtest86 due to the fact that my floppy disk drive has locked up and wont give back my disk so I went to major GEEKS and downloaded a file called memtest to my desk top and unziped and ran it. thanks for all your help. I think all I have are the yahoo tool bar and netzero.Start>Settings>Control Panel>Add/Remove Programs.Thanks ever so much edit: checked and only toolbar I have is yahoo and this error seems to come up when I close out of online web pages such as yahoo, netzero etc QuoteQuoteHow did you run memtest without a floppy? CD?
If you have any IE toolbars remove them.
Be SURE and take the advice that you asked for. Ok the only tool bar I have in add remove programs is the yahoo one and I have removed it and I am still getting the error only worse now. when it pops up on screen across the bottem in the blue bar across the bottem it says: about blank microsoft CORP ?? I have done every thing that I have been told to do so now I am at a loss as how to fix this anoying problem and I do thank every one and appriciate greatly the advice I have been given.Can you copy & paste the exact error that is coming up or take a legible screenshot?cant copy and past tried that and I dont know how to do screen shot.... directions on how to would be greatly appriciated thanks
:-? edit: think I fixed the problem it was the yahoo ie tool bar had to manually remove some files and I think it fixed the problem thanks every one for your help...........beccaYahoo was the #1 suspect, I'm glad it's working for you.
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