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Solve : Internet Explorer crashes when I try to play video? |
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Answer» I have 3 user accounts on my system. Me , my wifes and a guest account. When were logged in to my wifes account and try to access any video over the Internet I GET a window pop up telling me IE encountered a error and needs to shut down. This does not happen on the other 2 accounts. They work fine. I tried adjusting all the setting I COULD think of. What could be causing this only one one account. I am Firewalled, have virus protection, pop up blocker and anti-spy ware. I ran scans on everything and shut everything down. This didn't help.AXEMAN, I'm going to save you time and frustration... Switch browsers... You will be much happier... Personally, I like MSN Explorer (free). YOu can download it here... http://www.download.com/MSN-Explorer/3000-2104_4-10119669.html?tag=lst-0-6 ... I use a different version, but this one works just as well.... Also, here is a more popular browser called Mozilla Firefox (also free). You can download it here... http://www.mozilla.org/products/firefox/ ... IE is probably the worst browser around. It may never get fixed... :-/ Try switching. Version 6. Yes it's up to date. what is her security setting? Medium. I've changed it, still won't work. Well... I really don't know what to say... I still suggest that you upgrade to Firefox. It is more advanced, and has a higher security level than IE. It has some awesome features too. But, back to the problem. -- All I can suggest is Reinstalling IE. Is the video trying to play using Windows Media Player?Yes WMP. I use Windows Pro Corp. Isn't IE a component of that? How would I uninstall and re-install just IE?Okay..well..this brings me back to the age old question. Is WMP updated? IE and WMP TRY and operate seamlessly, so if there is a problem with one, there is gonna be a problem with the other. You necessarily wouldnt have to uninstall the current IE, just try downloading it from Microsoft. I have never tried it, so I am not sure that it will work. But I don't believe that it would be a problem. However, if you want to uninstall the old IE, just go to Control Panel Add or Remove Programs.. And along the side, click on "Add/Remove Windows Components" Find IE Uncheck itYes WMP and IE and everything is up to date. OK this may sound stupid but....That's how I thought you removed IE. I did that and was still able to surf the web...how's that! Quote I have Cox Security Suite which is provided through my provider Cox High Speed Internet. Authentiem is the company that provides the service. Never heard of. Virus scanners AVG Free -- Anti virus scanner Trend Micro Housecall -- Online anti virus scanner. Anti spy/malware Microsoft Antispyware -- Anti spyware scanner. Windows XP Home and Professional only. Spybot Search & Destroy -- Anti spyware scanner Adaware SE Personal -- Anti spyware scanner Firewalls Use both a hardware and software firewall. Be advised as dual software firewalls may cause problems ZoneAlarm Free -- Free firewall - more user friendly Sygate Personal -- Free firewall - more configuration options Removal tools The following files are not substitutes for the ones described above. They are either DIAGNOSTIC tools or removal tools for malware of a certain kind HijackThis -- Manual malware remover. Post the HijackThis log generated only if requested! McAfee Stinger -- Virus removal tool. No substitute for a fully functional virus scanner! CWshredder -- CoolWebSearch removal tool. Widely known and persistant Hijacker.I've used all the available tools. I am Firewalled. No virus, no spyware/adware was found when scanned. I have privacy service, pop up blockers, banner blockers.Are the following articles of any use: Troubleshooting Internet Explorer 6 How to REINSTALL or Repair Internet Explorer and Outlook Express in Windows XP Description of the Internet Explorer Repair Tool |
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