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Solve : Laptop = halfway broken! :( PLEASE help!? |
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Answer» Okay. It all started yesterday. I had three different anti virus things, all for free: norton, mcafee, and avast!. Does this statement mean that you are running 3 different antivirus's concurrently on the laptop? If so, pick the one you like/trust the most and have that by itself. The only thing close to concurrent antivirus that I use is Malwarebytes in addition to my antivirus as a double check. I'd start with a clean rebuild after getting data off of it and see how it acts. Then go from there. Also I have had some issues with Firefox since the latest update where if I leave the browser open for an hour while doing other things and go back to Firefox it acts unresponsive, so I have to force close it. I havent done research into any bugs with latest version yet, but find it odd that before the latest auto update everything was fine and now after the browser is left idle for a long period it becomes unresponsive.Um... I was. I SAID I actually *uninstalled them alll. So now I have NO anti virus and I tried re-downloading one of them and Im not able to. That's part of the problem I'm having. Are you connecting to a home network and by wired or wireless? If you were able to install and uninstall antivirus software then look for the installers most probably found on your drive. After installing, connect again to the network and try updating. To check on certain sites problem loading, ping the site first while connected to the internet. Run CMD by going to Start - Click Run on XP, type cmd/On Vista and 7 type cmd on Search programs and files - Enter. Type ping facebook.com (replace the website with the sites you cannot access) Enter. Is there a reply or request timed out? How MANY Packets are Received, Sent, Loss? my network is wireless and it otherwise works fine on every other computer in the house. i did the ping thing for google, yahoo, and tumblr and this is what came up: Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Alice>ping google.com Pinging google.com [74.125.225.81] with 32 bytes of data: Reply from 74.125.225.81: bytes=32 time=78ms TTL=55 Reply from 74.125.225.81: bytes=32 time=30ms TTL=55 Reply from 74.125.225.81: bytes=32 time=28ms TTL=55 Reply from 74.125.225.81: bytes=32 time=39ms TTL=55 Ping statistics for 74.125.225.81: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 28ms, Maximum = 78ms, Average = 43ms C:\Users\Alice>ping yahoo.com Pinging yahoo.com [98.137.149.56] with 32 bytes of data: Reply from 98.137.149.56: bytes=32 time=86ms TTL=51 Reply from 98.137.149.56: bytes=32 time=132ms TTL=51 Reply from 98.137.149.56: bytes=32 time=123ms TTL=51 Reply from 98.137.149.56: bytes=32 time=80ms TTL=51 Ping statistics for 98.137.149.56: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 80ms, Maximum = 132ms, Average = 105ms C:\Users\Alice>ping tumblr.com Pinging tumblr.com [174.121.194.34] with 32 bytes of data: Reply from 174.121.194.34: bytes=32 time=47ms TTL=46 Reply from 174.121.194.34: bytes=32 time=54ms TTL=46 Reply from 174.121.194.34: bytes=32 time=71ms TTL=46 Reply from 174.121.194.34: bytes=32 time=52ms TTL=46 Ping statistics for 174.121.194.34: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 47ms, Maximum = 71ms, Average = 56ms Your ping results indicate your computer is connecting to the Internet, which is consistent with your comment that you can connect with IE. You uninstalled all anti-virus programs but what's the situation regarding firewalls? Are you running more than one, like you were with antivirus software? What firewall(s) are you using?I just have the Windows firewall that like, comes with the computer, I guess? But I don't know, when I go to the security thing from the control panel and click on firewall it says it's turned off. And then I click turn on and it doesn't really do anything....? And that little icon by the clock menu thing, that says "slove pc issues" or SOMETHING.... It'll say the firewall is turned off and then I'll click on turn on and it just sits there not doing anything. Soooo I don't really know for sure if it's on or off or what. Open Control Panel and this click on System and Security, and then, under Window Firewall, click on Check firewall status. What does it show?It says: Home or work (private) networks - not connected Public networks - connectedWhat does it show for "Windows Firewall state"?Uhm, it just says all this when I click on firewall: "help protect your computer with windows firewall Windows firewal can help prevent blah blah blah... These settings are being managed by vendor app mcafee personal firewall Learn how to enable firewall in your computer (it's a link, but when I click on it it just tells me how to uninstall or change a program...) Home or private networks - not connected Public - connected" Then there's stuff on the left sidebar that say "allow a program or feature through firewall Change notification setting Turn firewall on or off Restore defaults Advanced settings Troubleshoot my network" But for some reason it only let's me click on the last two links. The others are bold and un-clickable. Quote from: aliceisbored on October 15, 2011, 08:34:11 PM ...I said I actually *uninstalled them alll. So now I have NO anti virus and I tried re-downloading one of them and Im not able to... Quote from: aliceisbored on October 17, 2011, 05:56:47 PM ...Nope. McAfee is installed. It's blocking access. Uninstall McAfee then enable Windows Firewall.Omfg! I just googled how to completely uninstall McAfee and downloaded and ran the removal tool and everything works now!!!!! Yay I just got sooo happy! (: thanks to everybody who tried helping me! |
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