When I am online, if I try to shut done a page, may times ALL the open pages close and I have to get back online all over again! Tonight, this happened without me trying to close a page and this is the error message i got:

# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x3dba2a5a, pid=4800, tid=4048
#
# JRE version: 6.0_17-b04
# Java VM: Java HotSpot(TM) Client VM (14.3-b01 mixed mode, sharing windows-x86 )
# Problematic frame:
# C  [mshtml.dll+0x182a5a]
#
# If you would LIKE to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x11c6d000):  JavaThread "Thread-0" [_thread_in_native, id=4048, stack(0x1a930000,0x1aa30000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000138

Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x00000041, EDX=0x28041438
ESP=0x1aa2f824, EBP=0x1aa2f83c, ESI=0x089098f8, EDI=0x7c8097e0
EIP=0x3dba2a5a, EFLAGS=0x00010246

Top of Stack: (sp=0x1aa2f824)
0x1aa2f824:   00000000 089098f8 28039e88 3dadcbe5
0x1aa2f834:   089098f8 00000000 1aa2f850 3dad5964
0x1aa2f844:   089098f8 11c6d000 0c6045f8 1aa2f860
0x1aa2f854:   3dbd7b68 089098f8 28039e88 1aa2f8ac
0x1aa2f864:   6d4130be 0c6045f8 18339e27 11c6d110
0x1aa2f874:   1aa2f8b4 0c6045f8 00000000 00000010
0x1aa2f884:   260821e0 00000000 1aa2f88c 00000000
0x1aa2f894:   1aa2f8c0 28041438 00000000 28039e88

Instructions: (pc=0x3dba2a5a)
0x3dba2a4a:   d4 9c d2 3d 8b 3d 10 13 a2 3d 8b f1 ff d7 33 db
0x3dba2a5a:   39 98 38 01 00 00 74 1f ff 35 d4 9c d2 3d ff d7


Stack: [0x1a930000,0x1aa30000],  sp=0x1aa2f824,  free space=1022k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [mshtml.dll+0x182a5a]
C  [mshtml.dll+0xb5964]
C  [mshtml.dll+0x1b7b68]
C  0x6d4130be
j  sun.plugin2.main.server.IExplorerPlugin .javaScriptReleaseObject(Lsun/plugin2/liveconnect/BrowserSideObject;)V+4
j  sun.plugin2.main.server.LiveConnectSupp ort$PerPluginInfo.releaseAllObjects()V+34
j  sun.plugin2.main.server.LiveConnectSupp ort.shutdown(I)V+42
j  sun.plugin2.main.server.JVMInstance.unr egisterApplet(I)V+63
j  sun.plugin2.main.server.JVMInstance.dis pose()V+67
j  sun.plugin2.main.server.JVMInstance.acc ess$2600(Lsun/plugin2/main/server/JVMInstance;)V+1
j  sun.plugin2.main.server.JVMInstance$Listener.jvmExited(Lsun/plugin2/jvm/JVMLauncher;)V+86
j  sun.plugin2.jvm.JVMLauncher.fireJVMExit ed()V+31
j  sun.plugin2.jvm.JVMLauncher.access$300(Lsun/plugin2/jvm/JVMLauncher;)V+1
j  sun.plugin2.jvm.JVMLauncher$JVMWatcher.run()V+50
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub
C  0x6d8ecf9c
C  0x6d9741d1
C  0x6d8ed167
C  0x6d8ed1dd
C  0x6d916290
C  0x6d9d0414
C  0x6d973e4c
C  [MSVCR71.dll+0x9565]
C  [kernel32.dll+0xb729]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  sun.plugin2.main.server.IExplorerPlugin .iUnknownRelease(J)V+0
j  sun.plugin2.main.server.IExplorerPlugin .javaScriptReleaseObject(Lsun/plugin2/liveconnect/BrowserSideObject;)V+4
j  sun.plugin2.main.server.LiveConnectSupp ort$PerPluginInfo.releaseAllObjects()V+34
j  sun.plugin2.main.server.LiveConnectSupp ort.shutdown(I)V+42
j  sun.plugin2.main.server.JVMInstance.unr egisterApplet(I)V+63
j  sun.plugin2.main.server.JVMInstance.dis pose()V+67
j  sun.plugin2.main.server.JVMInstance.acc ess$2600(Lsun/plugin2/main/server/JVMInstance;)V+1
j  sun.plugin2.main.server.JVMInstance$Listener.jvmExited(Lsun/plugin2/jvm/JVMLauncher;)V+86
j  sun.plugin2.jvm.JVMLauncher.fireJVMExit ed()V+31
j  sun.plugin2.jvm.JVMLauncher.access$300(Lsun/plugin2/jvm/JVMLauncher;)V+1
j  sun.plugin2.jvm.JVMLauncher$JVMWatcher.run()V+50
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
=>0x11c6d000 JavaThread "Thread-0" [_thread_in_native, id=4048, stack(0x1a930000,0x1aa30000)]
  0x11c13800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2456, stack(0x1a430000,0x1a530000)]
  0x11bd9000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5296, stack(0x135c0000,0x136c0000)]
  0x11bd6000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=5472, stack(0x134c0000,0x135c0000)]
  0x11bd4800 JavaThread "Attach Listener" daemon [_thread_blocked, id=5332, stack(0x133c0000,0x134c0000)]
  0x11bd3400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2468, stack(0x12770000,0x12870000)]
  0x11b94c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2240, stack(0x12670000,0x12770000)]
  0x11b90000 JavaThread "Reference Handler" daemon [_thread_blocked, id=5664, stack(0x12570000,0x12670000)]
  0x03d6a400 JavaThread "main" [_thread_in_native, id=5864, stack(0x10b20000,0x10c20000)]

Other Threads:
  0x11b8e800 VMThread [stack: 0x12470000,0x12570000] [id=4100]
  0x11bec800 WatcherThread [stack: 0x1a330000,0x1a430000] [id=2976]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
 def new generation   total 960K, used 410K [0x26030000, 0x26130000, 0x262a0000)
  eden space 896K,  38% used [0x26030000, 0x26086888, 0x26110000)
  from space 64K, 100% used [0x26120000, 0x26130000, 0x26130000)
  to   space 64K,   0% used [0x26110000, 0x26110000, 0x26120000)
 tenured generation   total 4096K, used 289K [0x262a0000, 0x266a0000, 0x28030000)
   the space 4096K,   7% used [0x262a0000, 0x262e85a0, 0x262e8600, 0x266a0000)
 compacting perm gen  total 12288K, used 1296K [0x28030000, 0x28c30000, 0x2c030000)
   the space 12288K,  10% used [0x28030000, 0x28174040, 0x28174200, 0x28c30000)
    ro space 8192K,  63% used [0x2c030000, 0x2c548b20, 0x2c548c00, 0x2c830000)
    rw space 12288K,  53% used [0x2c830000, 0x2cea5138, 0x2cea5200, 0x2d430000)

Dynamic libraries:
0x00400000 - 0x0049c000    C:\Program Files\Internet Explorer\IEXPLORE.EXE
0x7c900000 - 0x7c9b2000    C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000    C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000    C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000    C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000    C:\WINDOWS\system32\Secur32.dll
0x77f10000 - 0x77f59000    C:\WINDOWS\system32\GDI32.dll
0x7e410000 - 0x7e4a1000    C:\WINDOWS\system32\USER32.dll
0x77c10000 - 0x77c68000    C:\WINDOWS\system32\msvcrt.dll
0x77f60000 - 0x77fd6000    C:\WINDOWS\system32\SHLWAPI.dll
0x7c9c0000 - 0x7d1d7000    C:\WINDOWS\system32\SHELL32.dll
0x774e0000 - 0x7761d000    C:\WINDOWS\system32\ole32.dll
0x78130000 - 0x78258000    C:\WINDOWS\system32\urlmon.dll
0x77120000 - 0x771ab000    C:\WINDOWS\system32\OLEAUT32.dll
0x3dfd0000 - 0x3e015000    C:\WINDOWS\system32\iertutil.dll
0x77c00000 - 0x77c08000    C:\WINDOWS\system32\VERSION.dll
0x76390000 - 0x763ad000    C:\WINDOWS\system32\IMM32.DLL
0x629c0000 - 0x629c9000    C:\WINDOWS\system32\LPK.DLL
0x74d90000 - 0x74dfb000    C:\WINDOWS\system32\USP10.dll
0x773d0000 - 0x774d3000    C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x5d090000 - 0x5d12a000    C:\WINDOWS\system32\comctl32.dll
0x10000000 - 0x1002e000    C:\Program Files\PC Tools AntiVirus\PCTAVHook.dll
0x3e1c0000 - 0x3e78d000    C:\WINDOWS\system32\IEFRAME.dll
0x76bf0000 - 0x76bfb000    C:\WINDOWS\system32\PSAPI.DLL
0x5ad70000 - 0x5ada8000    C:\WINDOWS\system32\UxTheme.dll
0x74720000 - 0x7476c000    C:\WINDOWS\system32\MSCTF.dll
0x00d60000 - 0x01025000    C:\WINDOWS\system32\xpsp2res.dll
0x755c0000 - 0x755ee000    C:\WINDOWS\system32\msctfime.ime
0x5dff0000 - 0x5e01f000    C:\WINDOWS\system32\IEUI.dll
0x76380000 - 0x76385000    C:\WINDOWS\system32\MSIMG32.dll
0x4ec50000 - 0x4edfb000    C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6001.22319_x-ww_f0b4c2df\gdiplus.dll
0x47060000 - 0x47081000    C:\WINDOWS\system32\xmllite.dll
0x77b40000 - 0x77b62000    C:\WINDOWS\system32\apphelp.dll
0x76fd0000 - 0x7704f000    C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000    C:\WINDOWS\system32\COMRes.dll
0x746f0000 - 0x7471a000    C:\WINDOWS\system32\msimtf.dll
0x77a20000 - 0x77a74000    C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000    C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77a13000    C:\WINDOWS\system32\SETUPAPI.dll
0x61930000 - 0x6197a000    C:\Program Files\Internet Explorer\ieproxy.dll
0x3d930000 - 0x3da01000    C:\WINDOWS\system32\WININET.dll
0x01c20000 - 0x01c29000    C:\WINDOWS\system32\Normaliz.dll
0x75cf0000 - 0x75d81000    C:\WINDOWS\system32\MLANG.dll
0x71ab0000 - 0x71ac7000    C:\WINDOWS\system32\ws2_32.dll
0x71aa0000 - 0x71aa8000    C:\WINDOWS\system32\WS2HELP.dll
0x026f0000 - 0x02738000    C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
0x76c30000 - 0x76c5e000    C:\WINDOWS\system32\WINTRUST.dll
0x77a80000 - 0x77b15000    C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000    C:\WINDOWS\system32\MSASN1.dll
0x76c90000 - 0x76cb8000    C:\WINDOWS\system32\IMAGEHLP.dll
0x769c0000 - 0x76a74000    C:\WINDOWS\system32\USERENV.dll
0x7d1e0000 - 0x7d49c000    C:\WINDOWS\system32\msi.dll
0x02890000 - 0x028e2000    C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
0x028f0000 - 0x02901000    C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
0x02910000 - 0x029ab000    C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
0x7c420000 - 0x7c4a7000    C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCP80.dll
0x029c0000 - 0x029d0000    C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
0x029e0000 - 0x02b65000    C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
0x59a60000 - 0x59b01000    C:\WINDOWS\system32\dbghelp.dll
0x74c80000 - 0x74cac000    C:\WINDOWS\system32\OLEACC.dll
0x76080000 - 0x760e5000    C:\WINDOWS\system32\MSVCP60.dll
0x7e720000 - 0x7e7d0000    C:\WINDOWS\system32\SXS.DLL
0x02dd0000 - 0x02fe5000    C:\Program Files\IObitCom\tbIObi.dll
0x71ad0000 - 0x71ad9000    C:\WINDOWS\system32\WSOCK32.dll
0x76b40000 - 0x76b6d000    C:\WINDOWS\system32\WINMM.dll
0x763b0000 - 0x763f9000    C:\WINDOWS\system32\COMDLG32.dll
0x76f20000 - 0x76f47000    C:\WINDOWS\system32\DNSAPI.dll
0x74980000 - 0x74aa3000    C:\WINDOWS\system32\msxml3.dll
0x76ee0000 - 0x76f1c000    C:\WINDOWS\system32\RASAPI32.dll
0x76e90000 - 0x76ea2000    C:\WINDOWS\system32\rasman.dll
0x5b860000 - 0x5b8b5000    C:\WINDOWS\system32\NETAPI32.dll
0x76eb0000 - 0x76edf000    C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000    C:\WINDOWS\system32\rtutils.dll
0x77c70000 - 0x77c95000    C:\WINDOWS\system32\msv1_0.dll
0x76790000 - 0x7679c000    C:\WINDOWS\system32\cryptdll.dll
0x76d60000 - 0x76d79000    C:\WINDOWS\system32\iphlpapi.dll
0x722b0000 - 0x722b5000    C:\WINDOWS\system32\sensapi.dll
0x03c90000 - 0x03d50000    C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
0x68000000 - 0x68036000    C:\WINDOWS\system32\rsaenh.dll
0x03ff0000 - 0x04267000    C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
0x6d440000 - 0x6d44c000    C:\Program Files\Java\jre6\bin\jp2ssv.dll
0x7c340000 - 0x7c396000    C:\Program Files\Java\jre6\bin\MSVCR71.dll
0x6dae0000 - 0x6daf2000    C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
0x03d70000 - 0x03dbf000    C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll
0x71a50000 - 0x71a8f000    C:\WINDOWS\system32\mswsock.dll
0x662b0000 - 0x66308000    C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000    C:\WINDOWS\System32\wshtcpip.dll
0x042b0000 - 0x0432a000    C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
0x04340000 - 0x04359000    C:\Program Files\HP\Digital Imaging\Smart Web Printing\UtilityLib.dll
0x04370000 - 0x04379000    C:\Program Files\HP\Digital Imaging\Smart Web Printing\RsrcLoaderLib.dll
0x7c630000 - 0x7c64b000    C:\WINDOWS\WinSxS\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_473666fd\ATL80.DLL
0x04390000 - 0x043bd000    C:\Program Files\HP\Digital Imaging\Smart Web Printing\NeoLoggingLib.dll
0x73000000 - 0x73026000    C:\WINDOWS\system32\WINSPOOL.DRV
0x043d0000 - 0x043f1000    C:\Program Files\HP\Digital Imaging\Smart Web Printing\SatelliteENU.dll
0x04420000 - 0x04441000    C:\Program Files\HP\Digital Imaging\Smart Web Printing\ClipBookDBComponent.dll
0x708f0000 - 0x70903000    C:\WINDOWS\system32\asycfilt.dll
0x71d40000 - 0x71d5b000    C:\WINDOWS\system32\actxprxy.dll
0x12950000 - 0x133b6000    C:\WINDOWS\system32\wmp.dll
0x75a70000 - 0x75a91000    C:\WINDOWS\system32\MSVFW32.dll
0x13740000 - 0x13f1b000    C:\WINDOWS\system32\wmploc.dll
0x0bef0000 - 0x0bf27000    C:\WINDOWS\system32\MFPlat.DLL
0x04700000 - 0x04783000    C:\Program Files\Conduit\Community Alerts\Alert.dll
0x76fc0000 - 0x76fc6000    C:\WINDOWS\system32\rasadhlp.dll
0x3da20000 - 0x3dd95000    C:\WINDOWS\system32\mshtml.dll
0x746c0000 - 0x746e9000    C:\WINDOWS\system32\msls31.dll
0x42f90000 - 0x42ff0000    C:\WINDOWS\system32\ieapfltr.dll
0x77690000 - 0x776b1000    C:\WINDOWS\system32\NTMARTA.DLL
0x71bf0000 - 0x71c03000    C:\WINDOWS\system32\SAMLIB.dll
0x76f60000 - 0x76f8c000    C:\WINDOWS\system32\WLDAP32.dll
0x75c50000 - 0x75ccd000    c:\windows\system32\jscript.dll
0x069f0000 - 0x06e93000    C:\WINDOWS\system32\Macromed\Flash\Flash10c.ocx
0x73b30000 - 0x73b45000    C:\WINDOWS\system32\mscms.dll
0x72d20000 - 0x72d29000    C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000    C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000    C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000    C:\WINDOWS\system32\midimap.dll
0x58760000 - 0x58792000    C:\WINDOWS\system32\iepeers.dll
0x420c0000 - 0x420f9000    C:\WINDOWS\system32\Dxtrans.dll
0x76b20000 - 0x76b31000    C:\WINDOWS\system32\ATL.DLL
0x1b000000 - 0x1b00c000    C:\WINDOWS\system32\ImgUtil.dll
0x6d430000 - 0x6d43a000    C:\WINDOWS\system32\ddrawex.dll
0x73760000 - 0x737ab000    C:\WINDOWS\system32\DDRAW.dll
0x73bc0000 - 0x73bc6000    C:\WINDOWS\system32\DCIMAN32.dll
0x41e30000 - 0x41e3e000    C:\WINDOWS\system32\pngfilt.dll
0x42010000 - 0x42067000    C:\WINDOWS\system32\Dxtmsft.dll
0x42b90000 - 0x42c07000    C:\WINDOWS\system32\mshtmled.dll
0x09750000 - 0x09a04000    C:\Program Files\Skype\Toolbars\Shared\SkypePnr.dll
0x767f0000 - 0x76818000    C:\WINDOWS\system32\schannel.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Xmx32m -Djava.awt.headless=true -Dkernel.background.download=false -Dkernel.download.dialog=false -XX:MaxDirectMemorySize=64m
java_command:
Launcher Type: generic

Environment Variables:
CLASSPATH=.;C:\Program Files\Java\j2re1.4.2\lib\ext\QTJava.zip
PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
USERNAME=Owner
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel



---------------  S Y S T E M  ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 4 stepping 1, cmov, cx8, fxsr, mmx, sse, sse2, sse3

Memory: 4k page, physical 252656k(99824k free), swap 738772k(228396k free)

vm_info: Java HotSpot(TM) Client VM (14.3-b01) for windows-x86 JRE (1.6.0_17-b04), built on Oct 11 2009 00:52:06 by "java_re" with MS VC++ 7.1

time: Sat Dec 12 02:04:11 2009
elapsed time: 414 seconds

Can anyone help me?!Java Update Link

There is a Verify link on the page...clik it and it will tell you what version you are running.Hi,
It says that I do have the recommended version of Java...so now what?
jlThis program will remove older versions of Java from your system
http://sourceforge.net/projects/javara/files/javara/JavaRa/JavaRa.zip/download Quote from: cruisin702 on December 14, 2009, 04:49:12 AM

This program will remove older versions of Java from your system
http://sourceforge.net/projects/javara/files/javara/JavaRa/JavaRa.zip/download