Hi,

I recently had a problem with my browser, Netscape 7.1, and the techie at my server support changed my PASSWORD to access my e-mail on my server. He told me that I had to change the password on my Netscape. Where do I do that he told me that that was my problem because heh wasn't familiar with netscape. I tried PREFERENCES and Mail &Newsgroups but there doesn't seem to be a plac to change my access password. Presently, everytime I try the e-mail, I get the messagt to the effect that .... authentication failed...

Anybody here can help me? The frustration level is reaching CRITICAL MASS

regards, BogdanUnfortunately you will probably have to contact your ISP and explain the situation...
They will be able to issue a new password once they verify your account...Hi,

THANKS for the response.

They gave me a new password and they told me that I have to insert it into Netscape so that my server recognizes my Netscape. Unfortunately, I can't find the place where to insert the new Password.

Regards,
bogdanOpen Netscape mail, and it'll ask you for new password.Czesc broni,

When I open Netscape mail, I get the following message:

" The PASS command did not suceed. Mail server pop.vidoetron..ca responded: [AUTH] Authentication failed"

Where do I go from here?

Posdrawiam,
BogdanI'd call your ISP back, stay on the phone with them, while you're trying to login, and tell them what's happening.

P. S.
Gdzie mieszkasz i skąd jestes z Polski? Jestes jedyną osobą z Polski na tym forum (oprócz mnie, oczywiscie...hehehe)