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Solve : This one has me completely stumped. I Can't get links at excite.com to load.?

Answer»

Well, they will load but it takes forever. No other sites I visit have this problem but get this, the excite links load just fine on my Vista and Win 98 machines. All three machines are routed to a cable connection.

I thought that this page lag problem might just be an IE-6 thing but the same thing happens when I try to load excite links from the latest version for FireFox on my XP.

This browser problem started about two weeks ago and I thought Excite was just having problems. Now after testing this out on my other two computers, I think the problem is somewhere in my XP system. I have no idea what would cause such a delay for only one web-site. BTW - Excite is my homepage in IE but Google is my homepage in FireFox.

Has anyone ENCOUNTERED a similar problem and found a fix for it?

Thanks,

PeteDouble-check your IE security settings...Your response got me thinking about pop-up blockers. I use two and Excite has always used pop-up ads. I disabled both and also changed the setting in IE to disable pop-up blocking as well. I clicked an Ecite link and immediately got a pop-up ad but the page link would still not load for several minutes. It was worth a shot but since the problem is also with FireFox, it would have to be some setting both browsers have set in common. Unfortunately there are so many these days, it's hard to tell what's going on. What I did next was to RESET the IE security settings to the default but still no change.

I don't believe in 15 years of being on the Internet I have ever seen such a strange problem as this one. Since it is happening on only one site and with both browsers and only on one computer out of three I think something is interfering with page loading only when excite.com is loaded into the browser. I don't know if that would be a registry problem, a trojan. or something entirely different.

Any other ideas?

Pete What pop-up programs are you using ? ?

They could very well be the villians here.I disabled both of my popup blockers (One is from Cox.net) and turned off pop-up blocking in my IE browser as well when this problem started. I thought that might be the problem, too but it wasn't. It is interesting to note that sites like ninjaproxy and proxyboss bounce right off Excite.com and return to the proxy serer. (Someone suggested I try the site with a proxy and see if it helped.) Anyway, that non-proxy-acceptance happens on the computers that access Excite pages just fine so the proxy issue is not apparently related.

I thought about that annoying Adobe update for flash that pops up every so often but it should show itself. That would slow page loading down, as it usually won't allow a page to finish loading until responded to.

I hope it doesn't turn out to be some virus, trojan, or worm. I've ran some anti-bad-stuff routines and removed Nilage, Trymedia, and DLSearchbar. Now the system appears to be clean; however, removing those three programs did not make any difference to the page loading problem with Excite.com I haven't tried running any 'root' anti-malware routines yet. I might redo a hijack this log next.

Still puzzled over this one but thanks for the replies,

Pete
Feel free to post a HijackThis log and include a list of all the anti-malware apps you have ran...but i believe the issue is excite.Hijack this log looked OK to me, but I'm certainly not an expert. I'm not sure why it posted...

C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe

...twice, one with a lowercase "S" and the next with a capital "S" because they are the same file, oh well.

The C:\Program Files\Common Files\Command Software\dvpapi.exe
is associated with Cox security suite.

I use Cox and HAE used Spybot SD and Adaware SE in the past. I may update the files in both of those and give them a try.

Anyway, here is what I think is a clean log on my XP with SP2:

------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 5:52:21 PM, on 8/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\cox\applications\app\CurtainsSysSvcNt.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Cox\Applications\app\Prism.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\BestPopUpKiller\BestPopupKiller.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.access4less.net/portal.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qbasic.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.access4less.net/portal.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Access4Less
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\auserinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AuthBHO.cBHO - {A4D90779-6CB2-4752-83C2-A2AB4D9A672D} - C:\Program Files\Cox\Applications\app\AuthBHO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Cox Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Cox\Applications\app\AuthBHO.dll
O4 - HKLM\..\Run: [EarthLink Installer] " /C
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: BTTray.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - c:\program files\cox\applications\app\CurtainsSysSvcNt.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe


---------------------------------------------------------------------------------------------


Pete




Please repost the entire log including the header information...
It's normal to have one or more svchost running...OK, rather than repost, I edited the previous post to include the header information.

Pete



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