Solve : unsolicited instant message popup while in a chat room?

1.	Solve : unsolicited instant message popup while in a chat room?
Answer» i hang out in a chat room and counsel people with problems. a im chat WINDOW will POP up trying to solicite sex. the person in the new chat window isn't even in our chat room. i even set my chat to MAKE me invisible, but that didn't help. is there a program i can install to keep a log of my TRAFFIC or prevent these trolls from hindering me from helping people in our chat room? any help would be greatly appreciated, these trolls are keeping us from helping those that need our help. thank you for any help given.

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