1.

What steps do you take to remain upbeat during conversations?

Answer»

So I always focus on some of the key-points to maintain it

  • Think before I speak or act. Don’t just react. Pause and take a minute to think about how I want to respond in an ACCOUNTABLE WAY.
  • Keep an open mind. Don’t jump to conclusions.
  • Discuss rather than argue. Use ACTIVE listening skills and SHOVEL any piles that need shoveling.
  • Never lose an opportunity to praise or say a kind word.
  • Treat others the way I believe they would like to be treated.


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