

InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
401. |
In directing process, by giving objectives are achieved.(A) Motivation(B) Supervision(C) Training(D) Guidance |
Answer» Correct option is (A) Motivation |
|
402. |
How supervision is helpful in the improvement of communication and motivation? |
Answer» i. Improves Communication: Whenever a situation of dispute arises between any two parties, the main reason for it is lack of communication. Under supervision, supervisor gives orders and directions to his subordinates. Also, he, in turn, receives feedback from them. On the other hand, subordinates communicate their ideas, suggestions, complaints, etc. to the supervisor. In this manner, a friendly atmosphere is created between both the parties. This strengthens free communication. ii. Improves Motivation: Every employee aspires to see himself as an important part of the organisation. During supervision, a supervisor divides the work in a manner that every person feels the responsibility for an important job in the organisation. By getting this kind of importance, an employee feels motivated and renders his responsibility with more diligence. |
|
403. |
How directing helps in efficient and effective functioning of the organisation? Explain by giving any three points. |
Answer» The importance of direction is highlighted through the following facts: 1. It initiates action: The employees are appointed up to the first three functions of management (planning, organising and staffing). But they cannot commence their job until they are not informed about what to do? and how to do? The manager performs this job through direction. Thus, it is evident that it is direction which initiates action in an organisation. 2. It integrates employees efforts: Many employees work in an organisation. The activities of all are co-related. Success of an organisation is possible only when everybody does their job efficiently. If any one of employees in the employees chain does not perform up to the mark, it adversely affects the performance of the remaining employees. Thus, it is essential to establish coordination among all the activities. The manager establishes this coordination by supervising, providing good leadership, motivating and exchanging ideas with his subordinates. 3. It is the means of motivation: The objectives of an organisation can only be achieved by motivated employees. Motivated employees work with full dedication and with a feel of belongingness. Now the question is: how can the employees be motivated? The work of motivating employees can be accomplished through the Directing function of management. |
|
404. |
"Supervision is an important element of directing function." Explain any four reasons in support of the above statement. |
Answer» Supervision means instructing, observing monitoring and guiding the efforts of the subordinates for the achievement of targets in the desired manner. Role of supervision as an element of directing: (i) Supervisor maintains day-to-day contact and friendly relations with the workers. (ii) Supervisor acts as a link between workers and management by conveying management ideas to the workers and workers problems to the management. (iii) Supervisor maintains group unity among the workers by sorting out their internal differences. (iv) Supervisor provides good "on the job training" to the workers to build an efficient team. (v) Supervisor builds up high morale among the workers through good leadership. (vi) Supervisor gives feedback to the workers after analyzing their work. (vii) Supervisor ensures performance of the worker according to the set targets. |
|
405. |
Name the element of directing which refers to the ability of influecing people to stike willingly for mutual objective |
Answer» Correct Answer - Leadership | |
406. |
Explain, in brief, the term ‘motivation’ as an element of directing. |
Answer» It refers to that process which excites people to work for attainment of desired objective. Among the various factors of production, it is only the human factor which is dynamic and provides mobility to other physical resources. If human resource goes static then other resources automatically turn immobile. Thus, it becomes essential to motivate human resource to keep them dynamic, aware and eager to perform their duty. Both monetary and non-monetary incentives are given to employees for motivation. |
|
407. |
Communication orginially drafted in English has been very poorly translated in hindi. Name the type of barrie to effective communication and explain any other two barrirs two barris of this type. |
Answer» Semantic barriers. Other two barriers under this type are : (i) baldly expressed message. (ii) symbol with different meaning |
|
408. |
Give the meaning of Autocratic style of Leadership. |
Answer» Autocratic style of Leadership is the one under which the leader expects the complete obedience from his subordinates and all decision making powers are centralised in the hands of the leader. |
|
409. |
Which one of the following is not an element of directing? a) Motivation b) Communication c) Delegation d) Supervision |
Answer» Correct Answer - c) Delegation Delegation is the assignment of any authority to another person to carry out specific activities. It is one of the core concepts of management leadership. However, the person who delegated the work remains accountable for the outcome of the delegated work. |
|
410. |
Amit and Mikki are working in the same organisation but in different departments. One day at lunch time Mikki informed Amit that due to computerisation some people are going to be retenched from the organisation. Identify the type of communication. State any two limitations of this type of communication. |
Answer» Informal Communication | |
411. |
Explain, in brief, the term ‘supervision’ as an element of directing. |
Answer» It refers to monitor the progress of routine work of one’s sub-ordinates and guiding them properly. Supervision is an important element of the directing function of management. Supervision has an important feature that face-to-face contact between supervisor and his subordinate is a must. |
|
412. |
Himanshu and Shilpa are working in the same organisation but in different deportments onc day at lunch time Shillpa informs Himanshu that due to computersation many people are going to be retrenched soon from the organisation. Name which type of communication is this ? State any two limitations of this type of organisation |
Answer» Informal communication Two limitations or this type of communication, |
|
413. |
Radha and Meera are working in the same organisation but in different departments. One day is at lunch time organisation. Which type of communication is this? |
Answer» Informal Communication | |
414. |
Vikki and Mikki are working in the same organisation but in different departments. One day at lunch time Mikki informed Vikki that due to computerisation some people are going to be retrenched from the organisation. Name the type of communication discussed above. State two limitations of this type of communication. |
Answer» Informal Communication. Limitations: (i) The grapevine spreads rapidly and sometimes get distorted. (ii) It may generate rumours which effect human behaviour and hamper work environment. |
|
415. |
Give the meaning of 'Supervision' as an element of 'Directing and any four points that explain its role. |
Answer» Supervision means instructing, observing monitoring and guiding the efforts of the subordinates for the achievement of targets in the desired manner. Role of supervision as an element of directing: (i) Supervisor maintains day-to-day contact and friendly relations with the workers. (ii) Supervisor acts as a link between workers and management by conveying management ideas to the workers and workers problems to the management. (iii) Supervisor maintains group unity among the workers by sorting out their internal differences. (iv) Supervisor provides good "on the job training" to the workers to build an efficient team. (v) Supervisor builds up high morale among the workers through good leadership. (vi) Supervisor gives feedback to the workers after analyzing their work. (vii) Supervisor ensures performance of the worker according to the set targets. |
|
416. |
Mr. Shyam, vice president in Ranbaxy Ltd. frames policies only after consulting his subordinates and even appreciates good ideas. Which style of leadership is he following? |
Answer» Democratic Style of Leadership |
|
417. |
Hema and Reena are working in different departments, but are very close friends. During lunch time, Hema informs Reema that due to the upgradation of latest technology, many people are leaving their jobs. Which type of communication is this ? State any two advantages and disadvantages of this type of communication. |
Answer» Communication between Hema and Reema is informal communication. Advantages of informal communication are : (i) It helps individuals to communicate on matters, which cannot be transmitted through the formal communication. (ii) It enables the employees to develop friendly relations and get social satisfaction. It satisfies their urge to know, what is happening in the organisation. Disadvantages of informal communication are : (i) It tends to be unsystermatic, irregular and untimely. It is neither reliable nor predictable. (ii) It is not easy to fix responsibility for actions taken on the basis of informal communication. The origin of such communication in not easily traceable. |
|
418. |
Explain the role of supervision as an element of directing function of management. or Give the meaning of supervision as an element of directing and any four points that explain its role. or Explain briefly the responsibilities of a supervisor towards workers. |
Answer» Supervision can be defined as overseeing people at work and giving instructions to ensure optimum utilisation of resources. Roles performed by a supervisor are explained below: (i) Supervisor maintains day-to-day contact and maintains friendly relations with workers. A good supervisoracts as a guide, friend and philosopher to the workers. (ii) Supervisor acts as a link between workers and management. He conveys management ideas to theworkers on one hand and workers problems to the management on the other. This role played by supervisorhelps to avoid misunderstandings and conflicts between management and workers/employees. (iii) Supervisor plays a key role in maintaining group unity among workers placed under his control. He sortsout internal differences and maintains harmony among workers. (iv) Supervisor ensures the performance of work according to the targets set. He takes responsibility for taskachievement and motivates his workers effectively. (v) Supervisor provides good on-the-job training to the workers and employees. A skilled and knowledgeablesupervisor can build an efficient team of workers. (vi) Supervisory leadership plays a key role in influencing the workers in the organisation. A supervisor withgood leadership qualities can build up high morale among workers. (vii) A good supervisor analyses the work performed and gives feedback to the workers. He suggests waysand means of developing work skills. |
|
419. |
Give the meaning of Laissez Fair style of leadership. |
Answer» A non-authoritarian leadership style. Laissez faire leaders try to give the least possible guidance to subordinates, and try to achieve control through less obvious means. They believe that people excel when they are left alone to respond to their responsibilities and obligations in their own ways. | |
420. |
Rahul as a leader, exercises complete control over subordinates and takes all decisions without consulting them. Which style of leadership is prossessed by Rahul ? Discuss. |
Answer» Autocratic style of leadership is prossessed by Rahul. As per this style of leadership. A leader exercises complete control over his subordinates. He centralises power in himself and takes all decisions without consulting the subordinates. He dominates and drives his group through coercion and command. |
|
421. |
Identify the style of leadership in the following cases (i) The leader is dogmatic. (ii) It involves complete delegation of authority. |
Answer» (i)Autocratic style of leadership. (ii)Democratic style of leadership. |
|
422. |
Pramod was a supervisor at ‘Annapurna Aata’ factory. The factory was producing 200 quintals of aata every day. His job was to make sure that the work goes on smoothly and there was no interruption in production. He was a good leader who would give orders only after consulting his subordinates and work out the policies with the acceptance of the group.Identify and describe the leadership style being adopted by Pramod. |
Answer» The leadership style being adopted by Parmod is Democratic Leadership Style. It refers to that leadership style in which the leader consults with his subordinates before making any final decision. This style is also known as group-centred leadership style. These days this leadership style is very much in vogue. Under this style, decisions regarding different works are not taken by the manager alone but they are taken in consultation with the employees. This leadership style is based on decentralisation. The manager respects the suggestions made by his subordinates, and also makes efforts to fulfil their necessities. |
|
423. |
Huma is working in a company on a permanent basis. As per the job agreement she had to work for 8 hours a day and was free to work overtime. Huma worked overtime, due to which she fell ill and had to take leave from her work. No one showed concern and enquired about her health. She realised that she was fulfilling only some of her needs while some other needs still remained to be fulfilled.1. By quoting the lines from the above para, identify the needs of Huma which she is able to fulfil.2. Also explain two other needs of Huma followed by the above needs, which still remained to be satisfied. |
Answer» 1. ‘Huma is working in a company on a permanent basis’. According to above line Huma is able to fulfil her following needs: a. Physiological needs b. Safety or Security needs 2. Needs of Huma which still remained to be satisfied are: a. Affiliation Need: It refers to the need for affection, sense to blongingness, acceptance and friendship. b. Esteem Need: It refers to the need for self-respect, autonomy, status, recognition and attention. |
|
424. |
Rahim was working in an enterprise on daily wages basis. It was difficult for him to fulfill the basic needs of his family. His daughter fell ill. He had no money for his daughter’s treatment. To meet the expenses of her treatment, he participated in a cycle race and won the prize money. The cycle company offered him a permanent pensionable job which he happily accepted.1. By quoting the lines from the above para identify the needs of Rahim that are satisfied by the offer of cycle company.2. Also, explain two other needs of Rahim followed by above that are still to be satisfied. |
Answer» 1. “The cycle company offered him a permanent pensionable job. ”According to above line Rahim is able to fulfil his following needs: a. Physiological Needs b. Safety or Security Needs The other needs followed by the above stated needs that are still to be satisfied are: a. Affiliation need: It refers to the need for affection, sense of belongingness, acceptance and friendship. b. Esteem need: It refers to the need for self-respect, autonomy, status, recognition and attention. |
|
425. |
In an organization, informal communication is stressed instead of formal communication which results in non-reaching of proper communication to proper person in proper time. It results in either non-completion or delay in work. Which values have been violated here? |
Answer» i. Encouragement to rumors ii. Difficulty in fixing the responsibility iii. Not possible to obtain objective at time. |
|
426. |
State Bank of India has its training institute at Hyderabed. This institute has one of the objective to prepare employees to face the complexities of the rapidly chaning. Marketplace and to bring a paradigm shift in the work culture by instilling leadership qualities. Give any two benefits SBI wants to achieve by building leadership qualities. |
Answer» Two benefits that SBI wants to achieve by building leadership qualities are : (i) Leaders help in implementing changes in the organisation. (ii) Leaders are able to handle conflicts effectively. |
|
427. |
Distinguish between ‘Direction’ and ‘Supervision’. |
|||||||||
Answer» Difference between Direction and Supervision
|
||||||||||
428. |
Explain how supervision helps in optimal utilisation of resources. |
Answer» Optimum Utilisation of Resources: Under supervision, all the activities are closely monitored. In this situation, better utilisation of all the resources like human, material, machinery, etc. takes place. The problem is at once solved because the employees are always under a close watch. As a result, they start doing effective work in minimum possible time. |
|
429. |
Define the term ‘Leadership’. |
Answer» According to George R. Terry, “Leadership is the ability of influencing people to strive willingly for mutual objectives.” |
|
430. |
Give one criticism of Maslow’s Theory. |
Answer» Maslow’s hierarchy of needs is not permanent. |
|
431. |
Give the meaning of semantic barriers of communication. |
Answer» Semantic barriers are the use of different & multiple uses of languages, words, figures & symbols create semantic barriers. |
|
432. |
State any one importance of communication. |
Answer» Good Co-ordination or Smooth working. |
|
433. |
Name the origin of the word motivation. |
Answer» Motivation word derived from Latin word Movere which means to move. |
|
434. |
Give one assumption of Maslow’s Theory. |
Answer» There are many needs of people and their order can be made. |
|
435. |
What is direction? |
Answer» Direction is a continuous process through which managers interact with the employees of the enterprise and provide to necessary instructions, guide them in the process of achieving enterprise’s goal and objectives. |
|
436. |
Name any one barriers of communication. |
Answer» Physical Barriers: Distance, Noise, Physical Arrangement. |
|
437. |
State the assumption on which Maslow’s theory is based. |
Answer» Need have priority and they are arranged according to hierarchy of importance. |
|
438. |
State any one way to overcome the barriers of effective communication. |
Answer» a. Clarity of ideas b. Ensure proper feedback c. Be a good listener. |
|
439. |
Name the theory evolved by Maslow. |
Answer» Maslow’s theory hierarchy of needs. |
|
440. |
What is incentive? |
Answer» In the terminology of commerce, the inspiration that the business units give their workers to maintain their work aptitude, continuously increase efficiency, maintain high quality standards, etc. is called incentives. |
|
441. |
Name any one need of human being stated by Maslow. |
Answer» a. Physiological needs b. Safety needs c. Social needs d. Esteem or ego needs. |
|
442. |
What des social need include? |
Answer» Social needs include feeling of getting love and respect from the family members, friends and relatives as well as by his colleagues at work place and by others in society. |
|
443. |
Which of the following needs is not given in Maslow’s theory?(A) Social needs(B) Physiological needs(C) Economic needs(D) Self-esteem needs |
Answer» Correct option is (C) Economic needs |
|
444. |
State human needs as given by Maslow. |
Answer»
|
|
445. |
State briefly functions of supervisors. |
Answer» Functions of a Supervisor Supervisor, being the manager in a direct contact with the operatives, has got multifarious function to perform. The objective behind performance of these functions is to bring stability and soundness in the organization which can be secured through increase in profits which is an end result of higher productivity. Therefore, a supervisor should be concerned with performing the following functions - 1.Planning and Organizing - Supervisor’s basic role is to plan the daily work schedule of the workers by guiding them the nature of their work and also dividing the work amongst the workers according to their interests, aptitudes, skills and interests. 2.Provision of working conditions - A supervisor plays an important role in the physical setting of the factory and in arranging the physical resources at right place. This involves providing proper sitting place, ventilation, lighting, water facilities etc. to workers. His main responsibility is here to provide healthy and hygienic condition to the workers. 3.Leadership and Guidance - A supervisor is the leader of workers under him. He leads the workers and influences them to work their best. He also guides the workers by fixing production targets and by providing them instruction and guidelines to achieve those targets. 4.Motivation - A supervisor plays an important role by providing different incentives to workers to perform better. There are different monetary and non-monetary incentives which can inspire the workers to work better. 5.Controlling - Controlling is an important function performed by supervisor. This will involveRecording the actual performance against the time schedule.Checking of progress of work.Finding out deviations if any and making solutionsIf not independently solved, reporting it to top management. 6.Linking Pin - A supervisor proves to be a linking pin between management and workers. He communicates the policies of management to workers also passes instructions to them on behalf of management. On the other hand, he has a close contact with the workers and therefore can interact the problems, complaints, suggestions, etc to the management. In this way, he communicates workers problems and brings it to the notice of management. 7.Grievance Handling - The supervisor can handle the grievances of the workers effectively for this he has to do the following things :-He can be in direct touch with workers.By winning the confidence of the workers by solving their problems.By taking worker problems on humanitarian grounds.If he cannot tackle it independently, he can take the help and advice of management to solve it. 8.Reporting - A supervisor has got an important role to report about the cost, quality and any such output which can be responsible for increasing productivity. Factors like cost, output, performance, quality, etc can be reported continually to the management. 9.Introducing new work methods - The supervisor here has to be conscious about the environment of market and competition present. Therefore he can innovate the techniques of production. He can shift the workers into fresh schedules whenever possible. He can also try this best to keep on changing and improving to the physical environment around the workers. This will result inHigher productivity,High Morale of Workers,Satisfying working condition,Improving human relations,Higher Profits, andHigh Stability 10.Enforcing Discipline - A supervisor can undertake many steps to maintain discipline in the concern by regulating checks and measures, strictness in orders and instructions, keeping an account of general discipline of factory, implementing penalties and punishments for the indiscipline workers. All these above steps help in improving the overall discipline of the factory. |
|
446. |
How many principles did Maslow give?(A) 3(B) 4(C) 5(D) 6 |
Answer» Correct option is (C) 5 |
|
447. |
Which factor of production is Directing related to? |
Answer» Human factor. |
|
448. |
Rajat a sales manager achieved his sales target one mont in advance. This achievement was dipplayed on the notic board a certificate for the best performance was awarded to him by the CEO of the company. Name the incentive privided Rajat. |
Answer» Recognition is a non-monetary incentive | |
449. |
Explain in one sentence, how directing initiates action in management. |
Answer» Directing helps to initiate action by guiding and instructing people in the organisation towards the atainment of desired objectives. | |
450. |
Explain in one sentence how direction initiates action in management. |
Answer» The first three functions of management (planning, organising and staffing) prepare a stage for action, directing implements it in the organisation. |
|