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Solve : Bluescreens!? |
| Answer» <html><body><p>So I've been having bluescreens for a while now, and its not been bothering me really. But I figured I should resolve them being that I cant risk randomly disconnecting while playing competetive games. So here is the problem.<br/>I've had bluescreens every 5-6 days or so, which I really didnt mind. But today it's happened twice. It's the same BCCode every time, a0000001.<br/>(Additional information about the problem:<br/> BCCode: a0000001<br/> BCP1: 0000000000000005<br/> BCP2: 0000000000000000<br/> BCP3: 0000000000000000<br/> BCP4: 0000000000000000<br/> OS Version: 6_1_7601<br/> Service Pack: 1_0<br/> Product: 256_1<br/>So I installed BlueScreenView, and checked it out.<br/>13.07.2014 there was a crash with the error named atikmdag.sys+277ce.<br/>17.07.2014 there was a crash with the errors named atikmdag.sys+277ce and dxgmms1.sys+10127.<br/>17.07.2014 two hours later, there was a crash with the errors atikmdag.sys+277ce and ntoskrnl.exe+6de7c.<br/>Does anyone have any idea what these crashes might be caused by? Thank you for answering.Sapphire support site get Catalyst V13.12 for your model and OS choice. Download BlueScreenView:<br/><a href="https://www.nirsoft.net/utils/blue_screen_view.html">http://www.nirsoft.net/utils/blue_screen_view.html</a><br/>unzip downloaded file and double click on BlueScreenView.exe to run the program.<br/>when scanning is done, go to EDIT - Select All<br/>Go to FILE - SAVE Selected Items, and save the report as BSOD.txt<br/><a href="https://interviewquestions.tuteehub.com/tag/open-245076" style="font-weight:bold;" target="_blank" title="Click to know more about OPEN">OPEN</a> BSOD.txt in Notepad, copy all of the content, and paste it into your next reply Quote from: lostcoast on July 17, 2014, 03:01:20 PM</p><blockquote>Sapphire support site get Catalyst V13.12 for your model and OS choice.<br/></blockquote> I installed the driver from the Sapphire support site, and still got a bluescreen today.<br/>I've saved and copied all the info onto a notepad, here it is.<br/><br/>==================================================<br/>Dump File : 071914-4024-01.dmp<br/>Crash Time : 19.07.2014 04:35:13<br/>Bug Check String : <br/>Bug Check Code : 0xa0000001<br/>Parameter 1 : 00000000`00000005<br/>Parameter 2 : 00000000`00000000<br/>Parameter 3 : 00000000`00000000<br/>Parameter 4 : 00000000`00000000<br/>Caused By Driver : atikmdag.sys<br/>Caused By Address : atikmdag.sys+277ce<br/>File Description : <br/>Product Name : <br/>Company : <br/>File Version : <br/>Processor : x64<br/>Crash Address : ntoskrnl.exe+75bc0<br/>Stack Address 1 : <br/>Stack Address 2 : <br/>Stack Address 3 : <br/>Computer Name : <br/>Full Path : C:\Windows\Minidump\071914-4024-01.dmp<br/>Processors Count : 4<br/>Major Version : 15<br/>Minor Version : 7601<br/>Dump File Size : 277 048<br/>Dump File Time : 19.07.2014 12:18:45<br/>==================================================<br/><br/>==================================================<br/>Dump File : 071714-4664-01.dmp<br/>Crash Time : 17.07.2014 22:27:28<br/>Bug Check String : <br/>Bug Check Code : 0xa0000001<br/>Parameter 1 : 00000000`00000005<br/>Parameter 2 : 00000000`00000000<br/>Parameter 3 : 00000000`00000000<br/>Parameter 4 : 00000000`00000000<br/>Caused By Driver : atikmdag.sys<br/>Caused By Address : atikmdag.sys+277ce<br/>File Description : <br/>Product Name : <br/>Company : <br/>File Version : <br/>Processor : x64<br/>Crash Address : ntoskrnl.exe+75bc0<br/>Stack Address 1 : <br/>Stack Address 2 : <br/>Stack Address 3 : <br/>Computer Name : <br/>Full Path : C:\Windows\Minidump\071714-4664-01.dmp<br/>Processors Count : 4<br/>Major Version : 15<br/>Minor Version : 7601<br/>Dump File Size : 277 048<br/>Dump File Time : 17.07.2014 22:27:57<br/>==================================================<br/><br/>==================================================<br/>Dump File : 071714-5210-01.dmp<br/>Crash Time : 17.07.2014 20:20:44<br/>Bug Check String : <br/>Bug Check Code : 0xa0000001<br/>Parameter 1 : 00000000`00000005<br/>Parameter 2 : 00000000`00000000<br/>Parameter 3 : 00000000`00000000<br/>Parameter 4 : 00000000`00000000<br/>Caused By Driver : atikmdag.sys<br/>Caused By Address : atikmdag.sys+277ce<br/>File Description : <br/>Product Name : <br/>Company : <br/>File Version : <br/>Processor : x64<br/>Crash Address : ntoskrnl.exe+75bc0<br/>Stack Address 1 : <br/>Stack Address 2 : <br/>Stack Address 3 : <br/>Computer Name : <br/>Full Path : C:\Windows\Minidump\071714-5210-01.dmp<br/>Processors Count : 4<br/>Major Version : 15<br/>Minor Version : 7601<br/>Dump File Size : 277 048<br/>Dump File Time : 17.07.2014 20:21:22<br/>==================================================<br/><br/>==================================================<br/>Dump File : 071314-4056-01.dmp<br/>Crash Time : 13.07.2014 20:48:31<br/>Bug Check String : <br/>Bug Check Code : 0xa0000001<br/>Parameter 1 : 00000000`00000005<br/>Parameter 2 : 00000000`00000000<br/>Parameter 3 : 00000000`00000000<br/>Parameter 4 : 00000000`00000000<br/>Caused By Driver : atikmdag.sys<br/>Caused By Address : atikmdag.sys+277ce<br/>File Description : <br/>Product Name : <br/>Company : <br/>File Version : <br/>Processor : x64<br/>Crash Address : ntoskrnl.exe+75bc0<br/>Stack Address 1 : <br/>Stack Address 2 : <br/>Stack Address 3 : <br/>Computer Name : <br/>Full Path : C:\Windows\Minidump\071314-4056-01.dmp<br/>Processors Count : 4<br/>Major Version : 15<br/>Minor Version : 7601<br/>Dump File Size : 277 048<br/>Dump File Time : 13.07.2014 20:48:56<br/>==================================================<br/><br/>The errors are all related to your ati card or driver. If you are using a desktop system go to the ATI website and download the current driver for your display adapter. Completely uninstall the current driver, reboot and install the new driver. You can also check for a bios flash. If you are using a laptop, get the driver from the website of your laptop manufacturer. Quote from: Allan on July 19, 2014, 12:35:19 PM<blockquote>The errors are all related to your ati card or driver. If you are using a desktop system go to the ATI website and download the current driver for your display adapter. Completely uninstall the current driver, reboot and install the new driver. You can also check for a bios flash. If you are using a laptop, get the driver from the website of your laptop manufacturer.<br/></blockquote> I've tried to install from both ATI and Sapphire, but to no help. I'm still getting bluescreens.. Help!What do you mean you've "tried" to install?Try downloading <strong><a href="https://www.piriform.com/speccy/download"><strong>Speccy</strong></a></strong> and then install the program. To post and publish a snapshot of your PC.<br/><strong>.</strong> In the Menu bar, click File -><strong> Publish Snapshot</strong><br/><strong>.</strong> Click Yes > then <strong>Copy to Clipboard</strong><br/><strong>.</strong> On your next reply, right-click on a empty space and click <strong>Paste</strong> on reply box then click <strong>Post</strong>. <br/><br/>Download <a href="http://%22http://www.bleepingcomputer.com/download/minitoolbox/%22"><strong>MiniToolBox</strong></a> and run the program. Select <br/><strong>List Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size</strong> then click <strong>Go.</strong><br/>A notepad will open then copy-paste the report on your next reply.<br/>Sorry for not posting, vacation and stuff. Still having bluescreens.<br/><br/>Speccy: <a href="http://speccy.piriform.com/results/trkSvNbz4H5ZbGCsAp0nqpj">http://speccy.piriform.com/results/trkSvNbz4H5ZbGCsAp0nqpj</a><br/><br/>MiniToolBox thing:<br/><br/>MiniToolBox by Farbar Version: 21-07-2014<br/>Ran by Emil (administrator) on 08-08-2014 at 06:43:48<br/>Running from "C:\Users\Emil\Downloads"<br/>Microsoft Windows 7 Ultimate Service Pack 1 (X64)<br/>Boot <a href="https://interviewquestions.tuteehub.com/tag/mode-239384" style="font-weight:bold;" target="_blank" title="Click to know more about MODE">MODE</a>: Normal<br/>***************************************************************************<br/><br/>========================= Event log errors: ===============================<br/><br/>Application errors:<br/>==================<br/>Error: (08/02/2014 08:01:42 AM) (Source: Application Hang) (User: )<br/>Description: The program Wow-64.exe version 5.4.8.18414 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.<br/><br/>Process ID: a28<br/><br/>Start Time: 01cfadf0610a42e1<br/><br/>Termination Time: 635<br/><br/>Application Path: E:\World of Warcraft\Wow-64.exe<br/><br/>Report Id: 611fe9a6-1a0a-11e4-b80e-240a641105df<br/><br/>Error: (07/30/2014 02:26:26 AM) (Source: Chrome) (User: NT AUTHORITY)<br/>Description: Chrome has encountered a fatal error.<br/>ver=36.0.1985.125;lang=;guid=3A9718626254448EBB39EDA98ABF9F6A;is_machine=1;oop=1;upload=1;minidump=C:\Program <a href="https://interviewquestions.tuteehub.com/tag/files-20889" style="font-weight:bold;" target="_blank" title="Click to know more about FILES">FILES</a> (x86)\Google\CrashReports\be12ea6f-5613-4bce-9fa8-d167eac62b3d.dmp<br/><br/>Error: (07/20/2014 01:14:52 AM) (Source: Chrome) (User: NT AUTHORITY)<br/>Description: Chrome has encountered a fatal error.<br/>ver=36.0.1985.125;lang=;guid=3A9718626254448EBB39EDA98ABF9F6A;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\7a54c5ee-1291-4d45-a741-af939ada84e3.dmp<br/><br/>Error: (07/18/2014 11:34:08 PM) (Source: Chrome) (User: NT AUTHORITY)<br/>Description: Chrome has encountered a fatal error.<br/>ver=36.0.1985.125;lang=;guid=3A9718626254448EBB39EDA98ABF9F6A;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\12ea4c0a-ec5c-406f-bb85-c188669338c1.dmp<br/><br/>Error: (07/13/2014 05:27:31 PM) (Source: Chrome) (User: NT AUTHORITY)<br/>Description: Chrome has encountered a fatal error.<br/>ver=35.0.1916.153;lang=;guid=3A9718626254448EBB39EDA98ABF9F6A;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\f4be2865-21e1-4961-8be6-6f1ddc7aabab.dmp<br/><br/>Error: (07/05/2014 10:18:30 AM) (Source: Application Hang) (User: )<br/>Description: The program iw6sp64_ship.exe version 1.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.<br/><br/>Process ID: fdc<br/><br/>Start Time: 01cf982976a52e41<br/><br/>Termination Time: 0<br/><br/>Application Path: E:\Steam\steamapps\common\Call of Duty Ghosts\iw6sp64_ship.exe<br/><br/>Report Id:<br/><br/>Error: (06/27/2014 06:51:55 AM) (Source: Application Hang) (User: )<br/>Description: The program hl2.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.<br/><br/>Process ID: 1300<br/><br/>Start Time: 01cf91c361b90773<br/><br/>Termination Time: 37<br/><br/>Application Path: E:\Steam\steamapps\common\Counter-Strike Source\hl2.exe<br/><br/>Report Id:<br/><br/>Error: (06/22/2014 06:15:58 PM) (Source: Bonjour Service) (User: )<br/>Description: Task Scheduling Error: m->NextScheduledSPRetry 3011<br/><br/>Error: (06/22/2014 06:15:58 PM) (Source: Bonjour Service) (User: )<br/>Description: Task Scheduling Error: m->NextScheduledEvent 3011<br/><br/>Error: (06/22/2014 06:15:58 PM) (Source: Bonjour Service) (User: )<br/>Description: Task Scheduling Error: Continuously busy for more than a second<br/><br/><br/>System errors:<br/>=============<br/>Error: (08/08/2014 06:37:06 AM) (Source: BugCheck) (User: )<br/>Description: 0xa0000001 (0x0000000000000005, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)C:\Windows\MEMORY.DMP080814-3946-01<br/><br/>Error: (08/08/2014 06:37:04 AM) (Source: EventLog) (User: )<br/>Description: The previous system shutdown at 06:36:19 on 08.08.2014 was unexpected.<br/><br/>Error: (08/08/2014 06:32:23 AM) (Source: BugCheck) (User: )<br/>Description: 0xa0000001 (0x0000000000000005, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)C:\Windows\MEMORY.DMP080814-4165-01<br/><br/>Error: (08/08/2014 06:32:22 AM) (Source: EventLog) (User: )<br/>Description: The previous system shutdown at 06:31:28 on 08.08.2014 was unexpected.<br/><br/>Error: (08/07/2014 00:57:33 AM) (Source: BugCheck) (User: )<br/>Description: 0xa0000001 (0x0000000000000005, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)C:\Windows\MEMORY.DMP080714-4664-01<br/><br/>Error: (08/07/2014 00:57:31 AM) (Source: EventLog) (User: )<br/>Description: The previous system shutdown at 00:55:58 on 07.08.2014 was unexpected.<br/><br/>Error: (08/04/2014 10:16:12 PM) (Source: EventLog) (User: )<br/>Description: The previous system shutdown at 21:47:59 on 04.08.2014 was unexpected.<br/><br/>Error: (08/04/2014 02:00:38 AM) (Source: EventLog) (User: )<br/>Description: The previous system shutdown at 01:59:41 on 04.08.2014 was unexpected.<br/><br/>Error: (08/02/2014 05:35:47 PM) (Source: EventLog) (User: )<br/>Description: The previous system shutdown at 11:27:52 on 02.08.2014 was unexpected.<br/><br/>Error: (08/02/2014 10:03:56 AM) (Source: BugCheck) (User: )<br/>Description: 0xa0000001 (0x0000000000000005, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)C:\Windows\MEMORY.DMP080214-4274-01<br/><br/><br/>Microsoft Office Sessions:<br/>=========================<br/>Error: (08/02/2014 08:01:42 AM) (Source: Application Hang)(User: )<br/>Description: Wow-64.exe5.4.8.18414a2801cfadf0610a42e1635E:\World of Warcraft\Wow-64.exe611fe9a6-1a0a-11e4-b80e-240a641105df<br/><br/>Error: (07/30/2014 02:26:26 AM) (Source: Chrome)(User: NT AUTHORITY)<br/>Description: Chrome has encountered a fatal error.<br/>ver=36.0.1985.125;lang=;guid=3A9718626254448EBB39EDA98ABF9F6A;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\be12ea6f-5613-4bce-9fa8-d167eac62b3d.dmp<br/><br/>Error: (07/20/2014 01:14:52 AM) (Source: Chrome)(User: NT AUTHORITY)<br/>Description: Chrome has encountered a fatal error.<br/>ver=36.0.1985.125;lang=;guid=3A9718626254448EBB39EDA98ABF9F6A;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\7a54c5ee-1291-4d45-a741-af939ada84e3.dmp<br/><br/>Error: (07/18/2014 11:34:08 PM) (Source: Chrome)(User: NT AUTHORITY)<br/>Description: Chrome has encountered a fatal error.<br/>ver=36.0.1985.125;lang=;guid=3A9718626254448EBB39EDA98ABF9F6A;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\12ea4c0a-ec5c-406f-bb85-c188669338c1.dmp<br/><br/>Error: (07/13/2014 05:27:31 PM) (Source: Chrome)(User: NT AUTHORITY)<br/>Description: Chrome has encountered a fatal error.<br/>ver=35.0.1916.153;lang=;guid=3A9718626254448EBB39EDA98ABF9F6A;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\f4be2865-21e1-4961-8be6-6f1ddc7aabab.dmp<br/><br/>Error: (07/05/2014 10:18:30 AM) (Source: Application Hang)(User: )<br/>Description: iw6sp64_ship.exe1.0.0.1fdc01cf982976a52 e410E:\Steam\steamapps\common\Call of Duty Ghosts\iw6sp64_ship.exe<br/><br/>Error: (06/27/2014 06:51:55 AM) (Source: Application Hang)(User: )<br/>Description: hl2.exe0.0.0.0130001cf91c361b9077337E:\Steam\steamapps\common\Counter-Strike Source\hl2.exe<br/><br/>Error: (06/22/2014 06:15:58 PM) (Source: Bonjour Service)(User: )<br/>Description: Task Scheduling Error: m->NextScheduledSPRetry 3011<br/><br/>Error: (06/22/2014 06:15:58 PM) (Source: Bonjour Service)(User: )<br/>Description: Task Scheduling Error: m->NextScheduledEvent 3011<br/><br/>Error: (06/22/2014 06:15:58 PM) (Source: Bonjour Service)(User: )<br/>Description: Task Scheduling Error: Continuously busy for more than a second<br/><br/><br/><br/>=========================== Installed Programs ============================<br/>µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.32126 - BitTorrent Inc.)<br/>3DMark Vantage (HKLM-x32\...\{C40C3C3D-97CF-44B5-836C-766E374464B3}) (Version: 1.1.3 - Futuremark)<br/>Ace of Spades (HKLM-x32\...\Steam App 224540) (Version: - Jagex Limited)<br/>ACP Application (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden<br/>Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)<br/>Adobe Reader XI (11.0.07) - Norsk (HKLM-x32\...\{AC76BA86-7AD7-1044-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)<br/>AMD Accelerated Video Transcoding (Version: 13.20.100.31206 - Advanced Micro Devices, Inc.) Hidden<br/>AMD Catalyst Control Center (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden<br/>AMD Catalyst Install Manager (HKLM\...\{1BA994F2-88D8-D18E-AA07-595FE026C54E}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)<br/>AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden<br/>AMD Media Foundation Decoders (Version: 1.0.81206.1620 - Advanced Micro Devices, Inc.) Hidden<br/>AMD Wireless Display v3.0 (Version: 1.0.0.14 - Advanced Micro Devices, Inc.) Hidden<br/>Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)<br/>Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)<br/>Apple-programsupport (HKLM-x32\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.)<br/>avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2018 - Avast Software)<br/>Battle.net (HKLM-x32\...\Battle.net) (Version: - Blizzard Entertainment)<br/>Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)<br/>Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden<br/>Catalyst Control Center Graphics Previews Common (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden<br/>Catalyst Control Center InstallProxy (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden<br/>Catalyst Control Center Localization All (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Chinese Standard (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Chinese Traditional (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Czech (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Danish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Dutch (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help English (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Finnish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help <a href="https://interviewquestions.tuteehub.com/tag/french-3653" style="font-weight:bold;" target="_blank" title="Click to know more about FRENCH">FRENCH</a> (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help German (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Greek (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Hungarian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Italian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Japanese (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Korean (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Norwegian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Polish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Portuguese (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Russian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Spanish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Swedish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Thai (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCC Help Turkish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden<br/>ccc-utility64 (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden<br/>CCleaner (HKLM\...\CCleaner) (Version: 4.15 - Piriform)<br/>Combined Community Codec Pack 2014-07-13 (HKLM-x32\...\Combined Community Codec Pack_is1) (Version: 2014.07.13.0 - CCCP Project)<br/>CPUID CPU-Z 1.69.2 (HKLM\...\CPUID CPU-Z_is1) (Version: - )<br/>CrystalDiskMark 3.0.3b (HKLM\...\CrystalDiskMark_is1) (Version: 3.0.3b - Crystal Dew World)<br/>Curse Client (HKCU\...\101a9f93b8f0bb6f) (Version: 5.1.1.810 - Curse)<br/>Dead Island: Epidemic (HKLM-x32\...\Steam App 222900) (Version: - Stunlock Studios)<br/>DriverAgent by eSupport.com (HKLM-x32\...\DriverAgent_is1) (Version: - Copyright © 2013 eSupport.com, Inc • All Rights Reserved)<br/>Dropbox (HKCU\...\Dropbox) (Version: 2.10.3 - Dropbox, Inc.)<br/>EVGA Precision X 4.2.1 (HKLM-x32\...\PrecisionX) (Version: 4.2.1 - EVGA Corporation)<br/>Futuremark SystemInfo (HKLM-x32\...\{032DC00A-51D1-4D28-BFB7-1D0E85291E11}) (Version: 4.25.366 - Futuremark)<br/>Geeks3D FurMark 1.13.0 (HKLM-x32\...\{2397CAD4-2263-4CD0-96BE-E43A980B9C9A}_is1) (Version: - Geeks3D)<br/>Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.125 - Google Inc.)<br/>Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden<br/>Gyazo 2.1 (HKLM-x32\...\{6DB8C365-E719-4BA5-9594-10DFC244D3FD}_is1) (Version: - Nota Inc.)<br/>Hitman: Absolution (HKLM-x32\...\Steam App 203140) (Version: - IO Interactive)<br/>Hitman: Sniper Challenge (HKLM-x32\...\Steam App 205930) (Version: - IO Interactive)<br/>HydraVision (x32 Version: 4.2.252.0 - Advanced Micro Devices, Inc.) Hidden<br/>Intel(R) Network Connections 18.5.54.0 (HKLM\...\PROSetDX) (Version: 18.5.54.0 - Intel)<br/>Intel(R) Network Connections 18.5.54.0 (Version: 18.5.54.0 - Intel) Hidden<br/>iTunes (HKLM\...\{5A68A656-979F-4168-8795-E2E368AA4DC2}) (Version: 11.2.2.3 - Apple Inc.)<br/>Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)<br/>Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) 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Husdawg, LLC)<br/>Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.5.2f1 - Unity Technologies ApS)<br/>VC_CRT_x64 (Version: 1.02.0000 - Intel Corporation) Hidden<br/>WinRAR 5.10 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.0 - win.rar GmbH)<br/>World of Warcraft (HKLM-x32\...\World of Warcraft) (Version: - Blizzard Entertainment)<br/><br/>========================= Memory info: ===================================<br/><br/>Percentage of memory in use: 17%<br/>Total physical RAM: 16321.54 MB<br/>Available physical RAM: 13453.24 MB<br/>Total Pagefile: 32641.27 MB<br/>Available Pagefile: 29291.2 MB<br/>Total Virtual: 4095.88 MB<br/>Available Virtual: 3974.86 MB<br/><br/>========================= Partitions: =====================================<br/><br/>1 Drive c: (HyperX SSD) (Fixed) (Total:111.79 GB) (Free:45.59 GB) NTFS<br/>3 Drive e: (3TB Random) (Fixed) (Total:2794.39 GB) (Free:2446.42 GB) NTFS<br/><br/>========================= Users: ========================================<br/><br/>User accounts for \\EMIL-PC<br/><br/>Administrator Emil <a href="https://interviewquestions.tuteehub.com/tag/guest-1013938" style="font-weight:bold;" target="_blank" title="Click to know more about GUEST">GUEST</a> <br/><br/><br/>**** End of log ****<br/>Install the 64 bit driver for your graphics card. There are 2 separate 32 and 64 bit drivers for this card. Here is your correct driver - <a href="https://support.amd.com/en-us/download/desktop?os=Windows+7+-+64">http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64</a> <br/> Quote<blockquote>Before installing this driver, please ensure you have uninstalled the previous driver using the Add/Remove programs option in the Control Panel and also deleted the installation folder for the previous driver. This folder can be found at the following locations:<br/><br/> C:/AMD/support/14-4-win7-win8-win8.1-64-dd-ccc-whql<br/> or<br/> C:/AMD/support/14-4-win7-win8-win8.1-32-dd-ccc-whql</blockquote> <br/>See if this would correct the problem.<br/><br/>See also latest BIOS update and read the instructions carefully. <a href="https://www.asus.com/Motherboards/Z87PRO/HelpDesk_Download/">http://www.asus.com/Motherboards/Z87PRO/HelpDesk_Download/</a> Quote from: jason2074 on August 08, 2014, 12:30:48 AM<blockquote>Install the 64 bit driver for your graphics card. There are 2 separate 32 and 64 bit drivers for this card. Here is your correct driver - <a href="https://support.amd.com/en-us/download/desktop?os=Windows+7+-+64">http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64</a> <br/>See if this would correct the problem.<br/><br/>See also latest BIOS update and read the instructions carefully. <a href="https://www.asus.com/Motherboards/Z87PRO/HelpDesk_Download/">http://www.asus.com/Motherboards/Z87PRO/HelpDesk_Download/</a><br/></blockquote> Downloaded that driver, still got the bluescreen. <br/><br/>[attachment deleted by admin to conserve space]Looks like the 32 bit ver. to me... Quote from: patio on August 21, 2014, 02:18:20 PM<blockquote>Looks like the 32 bit ver. to me...<br/></blockquote> I downloaded the version from the link the guy sent, which was 64bit.Please post a new Minitoolbox report next time. Is your SSD firmware up to date? <br/><br/></body></html> | |