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Solve : BSOD crash after restart/some shutdowns?

Answer» <html><body><p>Hi. I just upgraded a really old Toshiba laptop from Windows Vista Home Basic to Windows 8, and every once in a while, on a shutdown, it just <a href="https://interviewquestions.tuteehub.com/tag/boots-901087" style="font-weight:bold;" target="_blank" title="Click to know more about BOOTS">BOOTS</a> up again and gives me a crash error about some minidump, sysdata, and memory.dmp files. For every restart though, it gives me the error. Whenever the error comes, I can continue using the laptop normally again. Other than a very few number of drivers that I couldn't find for a Windows 8 laptop of my type, it's been handling Windows 8 very well. Some information about my laptop:<br/><br/>Toshiba Satellite L305<br/>Windows 8 Pro 32-bit<br/>2 GB RAM<br/>Intel Celeron CPU 900 @ 2.20GHz 2.19GHz<br/>Mobile Intel 4 Series Express Chipset Family Graphics Card 1 GB<br/><br/>So, can anyone please help me in fixing this? I attached the minidump and the other files created by the crash error as a .zip file, incase it can help in solving the problem. Thank you all sooo much in advance!<br/><br/>[recovering disk space, attachment deleted by admin]this one is the second part of the files<br/><br/>[recovering disk space, attachment deleted by admin]Download BlueScreenView:<br/><a href="https://www.nirsoft.net/utils/blue_screen_view.html">http://www.nirsoft.net/utils/blue_screen_view.html</a><br/>unzip downloaded file and double click on BlueScreenView.exe to run the program.<br/>when scanning is done, go to EDIT - Select All<br/>Go to FILE - SAVE Selected Items, and save the report as BSOD.txt<br/>Open BSOD.txt in Notepad, copy all of the content, and paste it into your next replyAllan, thank you for replying!<br/><br/><br/>==================================================<br/>Dump File : 070213-45801-01.dmp<br/>Crash Time : 7/2/2013 10:57:59 PM<br/>Bug Check String : DRIVER_POWER_STATE_FAILURE<br/>Bug Check Code : 0x0000009f<br/>Parameter 1 : 0x00000004<br/>Parameter 2 : 0x0000012c<br/>Parameter 3 : 0x84a0e240<br/>Parameter 4 : 0x80e33b14<br/>Caused By <a href="https://interviewquestions.tuteehub.com/tag/driveraeur-442990" style="font-weight:bold;" target="_blank" title="Click to know more about DRIVER">DRIVER</a> : halmacpi.dll<br/>Caused By Address : halmacpi.dll+f796<br/>File Description : <a href="https://interviewquestions.tuteehub.com/tag/hardware-482405" style="font-weight:bold;" target="_blank" title="Click to know more about HARDWARE">HARDWARE</a> Abstraction Layer DLL<br/>Product Name : Microsoft® Windows® Operating System<br/>Company : Microsoft Corporation<br/>File Version : 6.2.9200.16442 (win8_gdr.121023-1503)<br/>Processor : 32-bit<br/>Crash Address : ntoskrnl.exe+15c379<br/>Stack Address 1 : ntoskrnl.exe+218f2<br/>Stack Address 2 : ndis.sys+1a28a<br/>Stack Address 3 : ndis.sys+61670<br/>Computer Name : <br/>Full Path : C:\WINDOWS\Minidump\070213-45801-01.dmp<br/>Processors Count : 1<br/>Major Version : 15<br/>Minor Version : 9200<br/>Dump File Size : 363,056<br/>Dump File Time : 7/2/2013 10:59:44 PM<br/>==================================================<br/><br/>==================================================<br/>Dump File : 070213-48843-01.dmp<br/>Crash Time : 7/2/2013 7:26:00 PM<br/>Bug Check String : DRIVER_POWER_STATE_FAILURE<br/>Bug Check Code : 0x0000009f<br/>Parameter 1 : 0x00000004<br/>Parameter 2 : 0x0000012c<br/>Parameter 3 : 0x862898c0<br/>Parameter 4 : 0x80a53b14<br/>Caused By Driver : ntoskrnl.exe<br/>Caused By Address : ntoskrnl.exe+15c379<br/>File Description : NT Kernel &amp;<a href="https://interviewquestions.tuteehub.com/tag/amp-363144" style="font-weight:bold;" target="_blank" title="Click to know more about AMP">AMP</a>; System<br/>Product Name : Microsoft® Windows® Operating System<br/>Company : Microsoft Corporation<br/>File Version : 6.2.9200.16604 (win8_gdr.130503-1646)<br/>Processor : 32-bit<br/>Crash Address : ntoskrnl.exe+15c379<br/>Stack Address 1 : ntoskrnl.exe+218f2<br/>Stack Address 2 : ndis.sys+600cf<br/>Stack Address 3 : vwififlt.sys+55d5<br/>Computer Name : <br/>Full Path : C:\WINDOWS\Minidump\070213-48843-01.dmp<br/>Processors Count : 1<br/>Major Version : 15<br/>Minor Version : 9200<br/>Dump File Size : 267,232<br/>Dump File Time : 7/2/2013 7:27:49 PM<br/>==================================================<br/><br/>==================================================<br/>Dump File : 063013-73960-01.dmp<br/>Crash Time : 6/30/2013 2:41:24 PM<br/>Bug Check String : PROCESS_HAS_LOCKED_PAGES<br/>Bug Check Code : 0x00000076<br/>Parameter 1 : 0x00000000<br/>Parameter 2 : 0x83f95280<br/>Parameter 3 : 0x00000002<br/>Parameter 4 : 0x00000000<br/>Caused By Driver : ntoskrnl.exe<br/>Caused By Address : ntoskrnl.exe+e1c08<br/>File Description : NT Kernel &amp; System<br/>Product Name : Microsoft® Windows® Operating System<br/>Company : Microsoft Corporation<br/>File Version : 6.2.9200.16604 (win8_gdr.130503-1646)<br/>Processor : 32-bit<br/>Crash Address : ntoskrnl.exe+e1c08<br/>Stack Address 1 : ntoskrnl.exe+24435d<br/>Stack Address 2 : ntoskrnl.exe+46cb6<br/>Stack Address 3 : ntoskrnl.exe+28a048<br/>Computer Name : <br/>Full Path : C:\WINDOWS\Minidump\063013-73960-01.dmp<br/>Processors Count : 1<br/>Major Version : 15<br/>Minor Version : 9200<br/>Dump File Size : 150,360<br/>Dump File Time : 6/30/2013 2:46:08 PM<br/>==================================================<br/><br/>==================================================<br/>Dump File : 062713-68858-01.dmp<br/>Crash Time : 6/27/2013 3:34:17 PM<br/>Bug Check String : DRIVER_POWER_STATE_FAILURE<br/>Bug Check Code : 0x0000009f<br/>Parameter 1 : 0x00000003<br/>Parameter 2 : 0x84342030<br/>Parameter 3 : 0x804f3b00<br/>Parameter 4 : 0x83cbb4b8<br/>Caused By Driver : ntoskrnl.exe<br/>Caused By Address : ntoskrnl.exe+e1c08<br/>File Description : NT Kernel &amp; System<br/>Product Name : Microsoft® Windows® Operating System<br/>Company : Microsoft Corporation<br/>File Version : 6.2.9200.16604 (win8_gdr.130503-1646)<br/>Processor : 32-bit<br/>Crash Address : ntoskrnl.exe+e1c08<br/>Stack Address 1 : ntoskrnl.exe+124f27<br/>Stack Address 2 : ntoskrnl.exe+6ebc3<br/>Stack Address 3 : ntoskrnl.exe+6e7fe<br/>Computer Name : <br/>Full Path : C:\WINDOWS\Minidump\062713-68858-01.dmp<br/>Processors Count : 1<br/>Major Version : 15<br/>Minor Version : 9200<br/>Dump File Size : 257,888<br/>Dump File Time : 6/27/2013 3:48:00 PM<br/>==================================================<br/><br/>==================================================<br/>Dump File : 062613-41262-01.dmp<br/>Crash Time : 6/26/2013 6:24:17 PM<br/>Bug Check String : DRIVER_POWER_STATE_FAILURE<br/>Bug Check Code : 0x0000009f<br/>Parameter 1 : 0x00000004<br/>Parameter 2 : 0x0000012c<br/>Parameter 3 : 0x8374e3c0<br/>Parameter 4 : 0x80419b14<br/>Caused By Driver : ntoskrnl.exe<br/>Caused By Address : ntoskrnl.exe+15c379<br/>File Description : NT Kernel &amp; System<br/>Product Name : Microsoft® Windows® Operating System<br/>Company : Microsoft Corporation<br/>File Version : 6.2.9200.16604 (win8_gdr.130503-1646)<br/>Processor : 32-bit<br/>Crash Address : ntoskrnl.exe+15c379<br/>Stack Address 1 : ntoskrnl.exe+218f2<br/>Stack Address 2 : ndis.sys+600cf<br/>Stack Address 3 : vwififlt.sys+55d5<br/>Computer Name : <br/>Full Path : C:\WINDOWS\Minidump\062613-41262-01.dmp<br/>Processors Count : 1<br/>Major Version : 15<br/>Minor Version : 9200<br/>Dump File Size : 264,520<br/>Dump File Time : 6/26/2013 6:26:12 PM<br/>==================================================<br/><br/>==================================================<br/>Dump File : 062513-45957-01.dmp<br/>Crash Time : 6/25/2013 2:02:06 AM<br/>Bug Check String : DRIVER_POWER_STATE_FAILURE<br/>Bug Check Code : 0x0000009f<br/>Parameter 1 : 0x00000004<br/>Parameter 2 : 0x0000012c<br/>Parameter 3 : 0x86e1b6c0<br/>Parameter 4 : 0x81133b14<br/>Caused By Driver : ntoskrnl.exe<br/>Caused By Address : ntoskrnl.exe+15c379<br/>File Description : NT Kernel &amp; System<br/>Product Name : Microsoft® Windows® Operating System<br/>Company : Microsoft Corporation<br/>File Version : 6.2.9200.16604 (win8_gdr.130503-1646)<br/>Processor : 32-bit<br/>Crash Address : ntoskrnl.exe+15c379<br/>Stack Address 1 : ntoskrnl.exe+218f2<br/>Stack Address 2 : ndis.sys+600cf<br/>Stack Address 3 : vwififlt.sys+55d5<br/>Computer Name : <br/>Full Path : C:\WINDOWS\Minidump\062513-45957-01.dmp<br/>Processors Count : 1<br/>Major Version : 15<br/>Minor Version : 9200<br/>Dump File Size : 262,936<br/>Dump File Time : 6/25/2013 2:03:43 AM<br/>==================================================<br/><br/>==================================================<br/>Dump File : 062413-54803-01.dmp<br/>Crash Time : 6/24/2013 6:13:36 PM<br/>Bug Check String : DRIVER_POWER_STATE_FAILURE<br/>Bug Check Code : 0x0000009f<br/>Parameter 1 : 0x00000003<br/>Parameter 2 : 0x84b55a50<br/>Parameter 3 : 0x80d14b00<br/>Parameter 4 : 0x85cbdc80<br/>Caused By Driver : ntoskrnl.exe<br/>Caused By Address : ntoskrnl.exe+e1c08<br/>File Description : NT Kernel &amp; System<br/>Product Name : Microsoft® Windows® Operating System<br/>Company : Microsoft Corporation<br/>File Version : 6.2.9200.16604 (win8_gdr.130503-1646)<br/>Processor : 32-bit<br/>Crash Address : ntoskrnl.exe+e1c08<br/>Stack Address 1 : ntoskrnl.exe+124f27<br/>Stack Address 2 : ntoskrnl.exe+6ebc3<br/>Stack Address 3 : ntoskrnl.exe+6e7fe<br/>Computer Name : <br/>Full Path : C:\WINDOWS\Minidump\062413-54803-01.dmp<br/>Processors Count : 1<br/>Major Version : 15<br/>Minor Version : 9200<br/>Dump File Size : 257,224<br/>Dump File Time : 6/24/2013 10:41:05 PM<br/>==================================================<br/><br/>==================================================<br/>Dump File : 062213-66128-01.dmp<br/>Crash Time : 6/22/2013 3:45:15 PM<br/>Bug Check String : DRIVER_POWER_STATE_FAILURE<br/>Bug Check Code : 0x0000009f<br/>Parameter 1 : 0x00000004<br/>Parameter 2 : 0x0000012c<br/>Parameter 3 : 0x84313d40<br/>Parameter 4 : 0x812b9b14<br/>Caused By Driver : ntoskrnl.exe<br/>Caused By Address : ntoskrnl.exe+15c379<br/>File Description : NT Kernel &amp; System<br/>Product Name : Microsoft® Windows® Operating System<br/>Company : Microsoft Corporation<br/>File Version : 6.2.9200.16604 (win8_gdr.130503-1646)<br/>Processor : 32-bit<br/>Crash Address : ntoskrnl.exe+15c379<br/>Stack Address 1 : ntoskrnl.exe+218f2<br/>Stack Address 2 : ntoskrnl.exe+d7a53<br/>Stack Address 3 : ntoskrnl.exe+2d7cb6<br/>Computer Name : <br/>Full Path : C:\WINDOWS\Minidump\062213-66128-01.dmp<br/>Processors Count : 1<br/>Major Version : 15<br/>Minor Version : 9200<br/>Dump File Size : 260,296<br/>Dump File Time : 6/22/2013 3:47:07 PM<br/>==================================================<br/>It looks like when you upgraded to Windows 8 you did not download and install Windows 8 drivers. You need to do that for all hardware components and for your chipset.Ok, thanks alot Allan!<a href="https://interviewquestions.tuteehub.com/tag/sure-656539" style="font-weight:bold;" target="_blank" title="Click to know more about SURE">SURE</a> thing</p></body></html>


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