1.

Solve : BSOD Stop 0x00000019?

Answer» <html><body><p>I have been getting a BSOD with Stop 0x00000019 with the parameters of <br/>(0x00000020,0xE38B5740,0xE38B5760,0x0C040201).   I have not installed any new hardware in the last 3 months and this has only started in the last week.  <br/>Any suggestions as to what is causing this??<br/><br/>Thanks<br/>It could be due to several hardware <a href="https://interviewquestions.tuteehub.com/tag/issues-520128" style="font-weight:bold;" target="_blank" title="Click to know more about ISSUES">ISSUES</a>...failed and/or failing.<br/><br/>Can you boot into Safe Mode?yes no problems.   When I look at the Device Manager, there are NO entries with the yellow question mark.<br/><br/><a href="https://interviewquestions.tuteehub.com/tag/okay-585274" style="font-weight:bold;" target="_blank" title="Click to know more about OKAY">OKAY</a>...our next step will be to test the memory...okay?<br/><br/>Are you familiar with how to remove memory modules from the motherboard?<br/><br/>What we want to do is try one stick at a time to see if it could be a memory stick causing the issue.<br/><br/>With me so far?There is only one memory module and yes I have taken it out and <a href="https://interviewquestions.tuteehub.com/tag/reseated-7710448" style="font-weight:bold;" target="_blank" title="Click to know more about RESEATED">RESEATED</a> it.Any other suggestions?<br/><br/>ThanksSorry...<br/><br/>I'm at <a href="https://interviewquestions.tuteehub.com/tag/work-20377" style="font-weight:bold;" target="_blank" title="Click to know more about WORK">WORK</a> right now, but will be back on in about 2 hours...okay?  In the meantime, someone else may be able to help.This particular Stop error code is referring to a BAD_POOL_HEADER.<br/><br/>There is a bug checker for this...and it is hardware related...more than likely a driver issue.<br/><br/>There is a bug checker:  <a href="https://msdn.microsoft.com/en-us/library/ms793223.aspx">Bug Check 0x19: BAD_POOL_HEADER</a><br/><br/>However, it doesn't provide the particular parameter you have supplied us with.<br/><br/>Below is some information you may find useful and hopefully correct the issue you're facing.<br/><br/>Personally, I'm running Vista and don't have privy to an XP machine to help you out.<br/><br/>I did find this for you at Google Groups:<br/><br/> Quote</p><blockquote>Windows Driver Kit: Driver Development Tools<br/>Bug Check 0x19: BAD_POOL_HEADER<br/><a href="https://msdn.microsoft.com/en-us/library/ms793223.aspx">http://msdn.microsoft.com/en-us/library/ms793223.aspx</a><br/><br/>If you have a Minidump file: Windows/Minidump/Mini082108-01.dmp, then you<br/>can debug the system. Instruction here:<br/>How to read the small memory dump files that Windows creates for debugging<br/><a href="https://support.microsoft.com/kb/315263">http://support.microsoft.com/kb/315263</a><br/><br/>Use the !analyze -show (click on the blue text) command.<br/><br/>Look for the MODULE_NAME and IMAGE_NAME <a href="https://interviewquestions.tuteehub.com/tag/headings-25854" style="font-weight:bold;" target="_blank" title="Click to know more about HEADINGS">HEADINGS</a>. This is the program that<br/>caused the error. Sometimes when it's a device driver it means that that<br/>device is causing the BSOD and by disabling it or updating the driver your<br/>system will run stable. If you don't know what device that name relates to<br/>then Google it.</blockquote></body></html>


Discussion

No Comment Found

Related InterviewSolutions