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Solve : Code 19? |
| Answer» <html><body><p>I have a Sony DV D Rom model DDU 1613 and a Sony DVD <a href="https://interviewquestions.tuteehub.com/tag/rw-615683" style="font-weight:bold;" target="_blank" title="Click to know more about RW">RW</a> D W-D 23 A neither of which is working. I get the message "Windows cannot start this hardware device because its Configuration (in the registry) is incomplete or damaged (Code 19). <br/>I cannot therefore uninstall and reinstall as suggested in the Windows troubleshooter. Can anybody help please? <br/><br/>I am running Windows XP Home. SP <a href="https://interviewquestions.tuteehub.com/tag/3-236794" style="font-weight:bold;" target="_blank" title="Click to know more about 3">3</a><br/><br/>ThanksYou should still be able to boot to XP without the dvd's <br/><br/><a href="https://support.microsoft.com/kb/310123">Here</a> is a fairly comprehensive MS KB dealing with Device Manager errors. Thanks. I have no problem in booting up and I had already read this help page. It is the devices which are not working and which I cannot reinstall.OK, more questions.<br/><br/>For how long have you had this problem? Have the drives ever worked? Are they SATA drives? Are drivers installed? Are the controllers enabled in bios?<br/><br/>Optical drives do not need drivers.Possible cure listed in Good and Cool Greg's post on 2 April 2010 <a href="http://social.answers.microsoft.com/Forums/en-<klux>US</klux>/vistahardware/thread/874e7a9e-3825-43d1-9b06-2bacc1184f37">here.</a><br/><br/>One of these may help:<br/>1. Uninstall the drive through Device Manager.<br/>Restart computer. The drive will be automatically reinstalled.<br/>or...<br/>2. <a href="https://support.microsoft.com/kb/314060">http://support.microsoft.com/kb/314060</a><br/>Restart computer.<br/>or...<br/>3. Download, and run <a href="http://aumha.org/downloads/cdgone.zip"><strong>Restore Missing CD Drive patch</strong></a><br/>Double click on <strong>cdgone.zip</strong> to unzip it.<br/>Right click on <strong>cdgone.reg</strong>, click <strong>Merge</strong>.<br/>Accept registry merge.<br/>Restart computer.<br/>or...<br/>4. Go to <strong>Device Manager</strong>, click a "+" sign next to <strong><a href="https://interviewquestions.tuteehub.com/tag/ide-496683" style="font-weight:bold;" target="_blank" title="Click to know more about IDE">IDE</a> ATA/ATAPI Controllers</strong>.<br/>You'll see two items:<br/>- ATA Channel0 (or Primary Channel)<br/>- ATA Channel1 (or Secondary Channel)<br/>Right click on each of them, and click <strong>Uninstall</strong>. Confirm.<br/>Restart Windows. They'll be automatically reinstalled.Many thanks to all those who took the trouble to reply. <br/>Broni, you are nothing short of a <a href="https://interviewquestions.tuteehub.com/tag/genius-343778" style="font-weight:bold;" target="_blank" title="Click to know more about GENIUS">GENIUS</a>. The restore missing CD drive patch download worked like a dream. How you learn this stuff? Thanks a million.Quote from: gerry7 on August 19, 2010, 11:31:28 AM</p><blockquote>Broni, you are nothing short of a genius. <br/></blockquote>You're not telling us anything we didn't already know Quote from: Allan on August 19, 2010, 04:08:58 PM<blockquote>You're not telling us anything we didn't already know <br/></blockquote> <br/><br/>I am agreeing, I just thought it was funny. That's all. I'm glad to see your problem being solved and thank you for all kudos <br/><br/>How do I learn all that stuff?<br/>I've been in love with computer for over 20 years and with open brain, eyes and ears, it kept coming by itself....LOL</body></html> | |