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Solve : Crashing after an hour or so on any game? |
Answer» <html><body><p>This is my first ever post on this forum so bare with me.<br/><br/>I have just got a new computer with some pretty decent specs and everytime I go <a href="https://interviewquestions.tuteehub.com/tag/onto-586605" style="font-weight:bold;" target="_blank" title="Click to know more about ONTO">ONTO</a> a game after a while I would get display driver crashed and has recovered, just a complete frozen screen making me have to turn off at the plug and also since today x2 blue screens of <a href="https://interviewquestions.tuteehub.com/tag/death-239681" style="font-weight:bold;" target="_blank" title="Click to know more about DEATH">DEATH</a>.<br/><br/>From what I know here are the specs of the computer-<br/><br/>1T space<br/>6gb RAM<br/>Nvidia GTforce 240<br/>Windows 7 64 bit<br/>Packard Bell iPowerx2.0<br/>GPU - G92 (temps seem fine)<br/>CPU Clock: 2660 MHz (think this is the voltage)<br/><br/>I'm not amazing with computers so if there is anything vital I have missed pls ask and lead me to where I can find it.<br/>I have downloaded the latest version of the Nvidia driver from the website as 1 of my mates recommended and some DirectX update he also said.<br/>Any help I would truely appreciate !Download and run the following:<br/><br/>OCCT: <a href="http://www.ocbase.com/perestroika_en/index.php?Download">http://www.ocbase.com/perestroika_en/index.php?Download</a> <- post temps<br/><br/>BlueScreenView: <a href="https://www.nirsoft.net/utils/blue_screen_view.html">http://www.nirsoft.net/utils/blue_screen_view.html</a> <- post what the blue screen errors areWhat is the exact error message you see on the blue screen?Want me to post the GPU temps? If so<br/>GPU - 50<br/>EDIT: CPU1 - 40<br/>EDIT: CPU2 - 34<br/>EDIT: CPU3 - 38 <br/>EDIT: CPU4 - 31<br/><br/>And I don't understand the blue screen link you sent me... I will look harder into it until you reply back and I will say if I found it (and post the blue screen reports).Quote from: Eetio on August 12, 2010, 10:43:02 AM</p><blockquote>Want me to post the GPU temps? If so<br/>GPU - 50<br/>EDIT: CPU1 - 40<br/>EDIT: CPU2 - 34<br/>EDIT: CPU3 - 38 <br/>EDIT: CPU4 - 31<br/></blockquote><br/>Quote<blockquote>And I don't understand the blue screen link you sent me... I will look harder into it until you reply back and I will say if I found it (and post the blue screen reports).<br/></blockquote><br/>Sorry...the download <a href="https://interviewquestions.tuteehub.com/tag/links-768105" style="font-weight:bold;" target="_blank" title="Click to know more about LINKS">LINKS</a> are at the bottom of the page. <a href="https://interviewquestions.tuteehub.com/tag/direct-954477" style="font-weight:bold;" target="_blank" title="Click to know more about DIRECT">DIRECT</a> link:<br/><a href="https://www.nirsoft.net/utils/bluescreenview_setup.exe">http://www.nirsoft.net/utils/bluescreenview_setup.exe</a>How do I actually post a blue screen report, is there a link anywhere on this program that I can post here so you can see?<br/><br/>EDIT: I double click 1 of them from the list at the top and a list of information comes up (there are only 2 posted at the top as I have only had 2 blue screens of death so far)Just copy down the contents of the blue screen error and type it here1:<br/>Dump File:080910-20872-01.dmp<br/>Crash Time:09/08/2010 19:51:51<br/>Bug Check String:<br/>Bug Check Code:0x00000116<br/>Parameter 1:fffffa80`060da4e0<br/>Parameter 2:fffff880`101cacf8<br/>Parameter 3:00000000`00000000<br/>Parameter 4:00000000`00000002<br/>Caused By Driver:dxgkrnl.sys<br/>Caused By Address:dxgkrnl.sys+5cef8<br/>File Description:<br/>Product Name:<br/>Company:<br/>File Version:<br/>Processor:x64<br/>Computer Name:<br/>Full Path:C:\Windows\Minidump\080910-20872-01.dmp<br/>Processors Count:4<br/>Major Version:15<br/>Minor Version:7600<br/><br/>2:<br/>Dump File:080910-20202-01.dmp<br/>Crash Time:09/08/2010 18:30:54<br/>Bug Check String:<br/>Bug Check Code:0x00000116<br/>Parameter 1:fffffa80`08d6c4e0<br/>Parameter 2:fffff880`101b2cf8<br/>Parameter 3:00000000`00000000<br/>Parameter 4:00000000`00000002<br/>Caused By Driver:dxgkrnl.sys<br/>Caused By Address:dxgkrnl.sys+5cef8<br/>File Description:<br/>Product Name:<br/>Company:<br/>File Version:<br/>Processor:x64<br/>Computer Name:<br/>Full Path:C:\Windows\Minidump\080910-20202-01.dmp<br/>Processors Count:4<br/>Major Version:15<br/>Minor Version:7600<br/>VIDEO_TDR_ERROR:<br/><br/><a href="https://msdn.microsoft.com/en-us/library/ff557263%28VS.85%29.aspx">http://msdn.microsoft.com/en-us/library/ff557263%28VS.85%29.aspx</a><br/><br/>Most likely cause in my experience is the GPU overheating.I went on check for solutions in Control Panel (following that webby kinda) and it says 46 errors have occured, by the looks that's how many times my computer has turned off and it says because of a program called:<br/><strong>WD-20100812-2217.dmp<br/>sysdata.xml<br/>WERInternalMetadata.xml</strong><br/>on every error.<br/><br/>Anything I <a href="https://interviewquestions.tuteehub.com/tag/could-410026" style="font-weight:bold;" target="_blank" title="Click to know more about COULD">COULD</a> do to somehow get rid of this device or might I need it?Can I just ask 1 question though, can I fix this problem at home or would it be quicker to send it off for repairs?<br/>Few details I might not have said about the system:<br/>Display Driver crashing often<br/>Graphics getting a bit messed up (colours completely change)<br/>Models seem to get distorted randomly<br/>Screen flashing<br/>Screen going fussy during games<br/>4 Blue screens now<br/>Anything else I come across I will keep you informed on.Just to confirm - you have the latest nvidia driver for your card and the latest direct-x release, correct? (<a href="https://www.microsoft.com/downloads/en/resultsForProduct.aspx?displaylang=en&productID=9C954C37-1ED1-4846-8A7D-85FC422D1388">http://www.microsoft.com/downloads/en/resultsForProduct.aspx?displaylang=en&productID=9C954C37-1ED1-4846-8A7D-85FC422D1388</a>)<br/><br/>What is your OS? <br/><br/>Have you checked for a bios flash?<br/><br/>Have you tried a "clean boot"?Yep newest Graphics Card installed.<br/>Packard Bell iPowerx2.0<br/>Bios Flash - I haven't a clue what this is.<br/>Clean Boot - same again, but it seems to be a technical problem with my Graphics card, overheating is not a problem either.Quote from: Eetio on August 15, 2010, 02:37:53 PM<blockquote>Packard Bell iPowerx2.0<br/></blockquote><br/>I mean Windows 7</body></html> | |