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Solve : Freezing after login?

Answer» <html><body><p>I have a Dell Vostro 1500 and it has recentley began freezing after I login, but is fine if I login in safe mode.<br/>i have ran several spyware and virus scanning programs and they have found nothing. <br/>I have also ran Malwarebytes' Anti-Malware (MBAM)<br/>and this produced<br/><br/>Malwarebytes' Anti-Malware 1.11<br/>Database version: 666<br/><br/>Scan type: Full Scan (C:\|D:\|)<br/>Objects scanned: 187995<br/>Time elapsed: 1 hour(s), 39 minute(s), 39 second(s)<br/><br/>Memory Processes Infected: 0<br/>Memory Modules Infected: 0<br/>Registry Keys Infected: 0<br/>Registry Values Infected: 0<br/>Registry Data Items Infected: 0<br/>Folders Infected: 0<br/>Files Infected: 0<br/><br/>Memory Processes Infected:<br/>(No malicious items detected)<br/><br/>Memory Modules Infected:<br/>(No malicious items detected)<br/><br/>Registry Keys Infected:<br/>(No malicious items detected)<br/><br/>Registry Values Infected:<br/>(No malicious items detected)<br/><br/>Registry Data Items Infected:<br/>(No malicious items detected)<br/><br/>Folders Infected:<br/>(No malicious items detected)<br/><br/>Files Infected:<br/>(No malicious items detected)<br/><br/><br/>And Hijackthis<br/>Logfile of Trend Micro HijackThis v2.0.2<br/>Scan saved at 21:00:31, on 21/04/2008<br/>Platform: Windows Vista  (WinNT 6.00.1904)<br/>MSIE: Internet Explorer v7.00 (7.00.6000.16643)<br/>Boot mode: Safe mode with network support<br/><br/>Running processes:<br/>C:\Windows\Explorer.EXE<br/>C:\Windows\helppane.exe<br/>C:\Program Files\Mozilla Firefox 3 Beta 5\firefox.exe<br/>C:\Program Files\Windows Media Player\wmpnscfg.exe<br/>C:\Program Files\Trend Micro\HijackThis\HijackThis.exe<br/><br/>R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = <a href="https://go.microsoft.com/fwlink/?LinkId=54896">http://go.microsoft.com/fwlink/?LinkId=54896</a><br/>R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = <a href="https://www.google.co.uk/">http://www.google.co.uk/</a><br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = <a href="https://go.microsoft.com/fwlink/?LinkId=69157">http://go.microsoft.com/fwlink/?LinkId=69157</a><br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = <a href="https://go.microsoft.com/fwlink/?LinkId=54896">http://go.microsoft.com/fwlink/?LinkId=54896</a><br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = <a href="https://go.microsoft.com/fwlink/?LinkId=54896">http://go.microsoft.com/fwlink/?LinkId=54896</a><br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = <a href="https://go.microsoft.com/fwlink/?LinkId=69157">http://go.microsoft.com/fwlink/?LinkId=69157</a><br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = <br/>R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window <a href="https://interviewquestions.tuteehub.com/tag/title-246221" style="font-weight:bold;" target="_blank" title="Click to know more about TITLE">TITLE</a> = Internet Explorer provided by Dell<br/>R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = <br/>O1 - Hosts: ::1 localhost<br/>O2 - BHO: Adobe <a href="https://interviewquestions.tuteehub.com/tag/pdf-11541" style="font-weight:bold;" target="_blank" title="Click to know more about PDF">PDF</a> Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll<br/>O2 - BHO: Spybot-S&amp;D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll<br/>O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll<br/>O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll<br/>O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)<br/>O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll<br/>O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll<br/>O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll<br/>O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide<br/>O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe<br/>O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe<br/>O4 - HKLM\..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe<br/>O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"<br/>O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start<br/>O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"<br/>O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe<br/>O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"<br/>O4 - HKLM\..\Run: [ECenter] c:\dell\E-Center\EULALauncher.exe<br/>O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe<br/>O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart<br/>O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup<br/>O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit<br/>O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start<br/>O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe"<br/>O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe"<br/>O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s<br/>O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,<a href="/cdn-cgi/l/email-protection">[email protected]</a><br/>O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"<br/>O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"<br/>O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime<br/>O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"<br/>O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background<br/>O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &amp; Destroy\TeaTimer.exe<br/>O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide<br/>O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\StartRegistryBooster.exe<br/>O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')<br/>O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')<br/>O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')<br/>O4 - HKUS\S-1-5-18\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\Users\Rebecca\AppData\Local\Temp\Low\HSPERF~1.SH! C:\Users\Rebecca\AppData\Local\Temp\HSPERF~1.SH! (User 'SYSTEM')<br/>O4 - HKUS\.DEFAULT\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\Users\Rebecca\AppData\Local\Temp\Low\HSPERF~1.SH! C:\Users\Rebecca\AppData\Local\Temp\HSPERF~1.SH! (User 'Default user')<br/>O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe<br/>O4 - Global Startup: <a href="https://interviewquestions.tuteehub.com/tag/digital-439442" style="font-weight:bold;" target="_blank" title="Click to know more about DIGITAL">DIGITAL</a> Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe<br/>O4 - Global Startup: QuickSet.lnk = ?<br/>O8 - Extra context menu item: E&amp;xport to Microsoft <a href="https://interviewquestions.tuteehub.com/tag/excel-25682" style="font-weight:bold;" target="_blank" title="Click to know more about EXCEL">EXCEL</a> - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000<br/>O8 - Extra context menu item: Send image to &amp;Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm<br/>O8 - Extra context menu item: Send page to &amp;Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm<br/>O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll<br/>O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll<br/>O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll<br/>O9 - Extra 'Tools' menuitem: &amp;Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll<br/>O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe<br/>O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe<br/>O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL<br/>O9 - Extra button: btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm<br/>O9 - Extra 'Tools' menuitem: btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm<br/>O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll<br/>O9 - Extra 'Tools' menuitem: Spybot - Search &amp; Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll<br/>O13 - Gopher Prefix: <br/>O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - <a href="http://www.bitdefender.co.uk/scan_uk/scan8/oscan8.cab">http://www.bitdefender.co.uk/scan_uk/scan8/oscan8.cab</a><br/>O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - <a href="http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab">http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab</a><br/>O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - <a href="http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab">http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab</a><br/>O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL<br/>O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe<br/>O23 - Service: dlcx_device -   - C:\Windows\system32\dlcxcoms.exe<br/>O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe<br/>O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe<br/>O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe<br/>O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe<br/>O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe<br/>O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe<br/>O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe<br/>O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe<br/>O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe<br/>O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe<br/>O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe<br/>O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe<br/>O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe<br/>O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe<br/>O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe<br/>O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe<br/>O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe<br/>O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe<br/>O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe<br/>O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe<br/>O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe<br/>O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe<br/>O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe<br/>O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe<br/>O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search &amp; Destroy\SDWinSec.exe<br/>O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe<br/>O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe<br/>O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe<br/>O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe<br/><br/>--<br/>End of file - 11835 bytes<br/><br/>I cannot run SUPERAntiSpyware due to only being able to login in safe mode and I have not downloaded or installed it and it won't let me as it won't let me use windows installer.<br/>Help appreciated I <a href="https://interviewquestions.tuteehub.com/tag/see-630247" style="font-weight:bold;" target="_blank" title="Click to know more about SEE">SEE</a> no infection.<br/>How old is this computer? Did it come with Vista?<br/>Some computer specs needed: processor speed, amount of RAM, hard drive size/free space, video card info.It came with Vista Buisness :/ and I only got it August 20th '07  <br/>I have just under 70GB hard drive space left of 150GB. <br/>2048 RAM<br/>Intel(R) Core(TM)2 Duo CPU    T7100 1.80GHz  processor<br/>NVIDIA GeForce 8600M GT  graphics cardI'd definitely take advantage of the warranty. Tinkering any further may void it.Ah okay, was going to phone Dell up tomorrow anyway. <br/>Thanks <br/>Yeah...this is your best option.<br/>Keep us posted.</p></body></html>


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