How comfortable are you with multiple lines and high volumes of incomi

1.	How comfortable are you with multiple lines and high volumes of incoming calls?
Answer» The INTERVIEWER WANTS to know how you will handle multiple CALLS at a TIME and your comfort with the technology. After confirming that you are comfortable with that you can mention some phone skills you have used in past like- Placing callers on hold Transferring and forwarding calls Conference calls Note down the IMPORTANT messages of the caller Voicemail Management

How comfortable are you with multiple lines and high volumes of incoming calls?

Answer»

The INTERVIEWER WANTS to know how you will handle multiple CALLS at a TIME and your comfort with the technology. After confirming that you are comfortable with that you can mention some phone skills you have used in past like-

Placing callers on hold
Transferring and forwarding calls
Conference calls
Note down the IMPORTANT messages of the caller
Voicemail Management

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How comfortable are you with multiple lines and high volumes of incoming calls?

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