

InterviewSolution
Saved Bookmarks
1. |
Solve : "More data is available." - Can't install new things nor run certain programs? |
Answer» <html><body><p>Hi all,<br/><br/>About a month ago, I uninstalled a <a href="https://interviewquestions.tuteehub.com/tag/webroot" style="font-weight:bold;" target="_blank" title="Click to know more about WEBROOT">WEBROOT</a> trial using Revo Uninstaller.<br/>Since that time, I have not been able to install new programs or fonts.<br/>I have tried to do a system restore to the point before I even installed the trial.<br/>I get the message "More data is available".<br/>I also get this error when I try to run certain system programs or install new programs or fonts.<br/>I'll attach screenshots of these alerts.<br/><br/>I don't know what I can do. I can't restore and this is a laptop, so I don't have any discs...<br/><br/>Thanks.<br/><br/>[attachment deleted by admin to conserve space]What are you attempting to do with regedit ? ?It may be possible to start the computer in safe mode.<br/><br/>At any rate, oney cause is that the Registry <a href="https://interviewquestions.tuteehub.com/tag/value-238057" style="font-weight:bold;" target="_blank" title="Click to know more about VALUE">VALUE</a> "PublisherPolicyChangeTime" in <br/><br/>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide had it's data type changed to a String when it should be a QuadWord.<br/><br/>You may have already found this in your search, and you get the error when trying to run regedit so you cannot <a href="https://interviewquestions.tuteehub.com/tag/change-238106" style="font-weight:bold;" target="_blank" title="Click to know more about CHANGE">CHANGE</a> it from that program.<br/><br/>Are you able to run command prompt? (Windows Key+R, "cmd.exe", Enter)<br/><br/>if so, you can confirm my hypothesis by using the following command:<br/><br/> Code: <a>[Select]</a>reg query HKLM\Software\Microsoft\Windows\CurrentVersion\SideBySide /v PublisherPolicyChangeTime<br/>it should show something similar to the following:<br/> Code: <a>[Select]</a><br/>HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide<br/> PublisherPolicyChangeTime REG_QWORD 0x1d08a80c8540fbd<br/><br/>However if it says REG_SZ we'll have to fix that.<br/><br/><br/> Quote from: patio on May 11, 2015, 04:04:44 PM</p><blockquote>What are you attempting to do with regedit ? ?<br/></blockquote> I was just using it as an example of a system program that I can't run without receiving the error. Quote from: BC_Programmer on May 11, 2015, 04:14:10 PM<blockquote>It may be possible to start the computer in safe mode.<br/><br/>At any rate, oney cause is that the Registry Value "PublisherPolicyChangeTime" in <br/><br/>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide had it's data type changed to a String when it should be a QuadWord.<br/><br/>You may have already found this in your search, and you get the error when trying to run regedit so you cannot change it from that program.<br/><br/>Are you able to run command prompt? (Windows Key+R, "cmd.exe", Enter)<br/><br/>if so, you can confirm my hypothesis by using the following command:<br/><br/> Code: <a>[Select]</a>reg query HKLM\Software\Microsoft\Windows\CurrentVersion\SideBySide /v PublisherPolicyChangeTime<br/>it should show something similar to the following:<br/> Code: <a>[Select]</a><br/>HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide<br/> PublisherPolicyChangeTime REG_QWORD 0x1d08a80c8540fbd<br/><br/>However if it says REG_SZ we'll have to fix that.<br/></blockquote> It reads back as REG_QWORD 0x1d026c2c7c523e6, so I <a href="https://interviewquestions.tuteehub.com/tag/suppose-656311" style="font-weight:bold;" target="_blank" title="Click to know more about SUPPOSE">SUPPOSE</a> it's fine.<br/>Is there any other registry <a href="https://interviewquestions.tuteehub.com/tag/problem-25530" style="font-weight:bold;" target="_blank" title="Click to know more about PROBLEM">PROBLEM</a> it could be?No solutions? <strong>Solution:</strong> Fresh reinstallation of Windows. That's the only fix.</body></html> | |