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Solve : 'Page cannot be displayed' on all browsers? |
| Answer» <html><body><p>I was not sure if I should put this in browsers, but since I'm on an XP thought I would go that route....<br/><br/>Have a Windows desktop XP SP2 that until today had no problems connecting to the net, now no matter what browser I use I get the dreaded 'page cannot be displayed' messsage.<br/><br/>What makes this weird is I also have another desktop XP plugged into my Bell Canada modem and its connecting just fine, so that tells me its not the modem, plus the problem computer also says in the taskbar that the internet is connected.<br/><br/>So I call Bell Canada and spend an hour talking to a tech, and after him trying some things he says it must be my computer, although I could swear I had this issue in the past and they fixed it.<br/><br/>So any suggestions? I have had computers die, and modem issues a few times before, but never where a tech says it must be a computer problem, when EVERYTHING else on the computer is working just fine. What kind of problem would keep any web pages from displaying? <br/><br/>ANY help with this would be great, my wife is going up the wall not being able to use her computer, which will drive me to the breaking point as well...(lol)<br/><br/>Thank you!<br/><br/>P.S. I made sure to turn off the firewall, and also tried a system restore to a few days ago, didn't help, when I tried another restore date though I get this:<br/><br/>'System restore detects the following settings will be changed-<br/>Workgroup current ( the rest is exactly the same info)<br/><br/>Machine group- current: MSHome, after restore :workgroup<br/><br/>Domain- None - After restore: None<br/><br/>Should there not be a domain listed?Please download <a href="https://download.bleepingcomputer.com/farbar/MiniToolBox.exe">MiniToolBox</a> to Desktop and run it.<br/><br/><br/><br/>Checkmark the following boxes:<br/></p><ul></ul><strong><br/><ul><li>Flush DNS</li><li>Report IE Proxy Settings</li><li>Reset IE Proxy Settings</li><li>List content of Hosts</li><li>List IP Configuration</li><li>Lst Last 10 Event Viewer Errors</li><li>List Users, Partitions and Memory Size</li>[/b]</ul>Click <strong>Go</strong> and copy/paste the log (<strong>Result.txt</strong>) into your next post.</strong>OK, thank you Superdave....<br/>I attached the log, wasn't sure if you wanted me to post it all just here....<br/>MiniToolBox by Farbar Version: 23-01-2014<br/>Ran by Sean (administrator) on 14-02-2014 at 19:23:25<br/>Running from "G:\mini toolbox"<br/>Microsoft Windows XP Professional Service Pack 2 (X86)<br/>Boot Mode: Normal<br/>***************************************************************************<br/><br/>========================= Flush DNS: ===================================<br/><br/><br/>Windows IP Configuration<br/><br/><br/><br/>Successfully flushed the DNS Resolver Cache.<br/><br/><br/>========================= IE Proxy Settings: ============================== <br/><br/>Proxy is not enabled.<br/>No Proxy Server is set.<br/><br/>"Reset IE Proxy Settings": IE Proxy Settings were reset.<br/>========================= Hosts content: =================================<br/><br/><br/>127.0.0.1 localhost<br/>127.0.0.1 fixissues.openvn.com<br/><br/>========================= IP Configuration: ================================<br/><br/>Intel(R) PRO/1000 MT Network Connection = Local Area Connection (Connected)<br/><br/><br/># ---------------------------------- <br/># Interface IP Configuration <br/># ---------------------------------- <br/><a href="https://interviewquestions.tuteehub.com/tag/pushd" style="font-weight:bold;" target="_blank" title="Click to know more about PUSHD">PUSHD</a> interface ip<br/><br/><br/># Interface IP Configuration for "Local Area Connection"<br/><br/>set address name="Local Area Connection" source=dhcp <br/>set dns name="Local Area Connection" source=dhcp register=PRIMARY<br/>set wins name="Local Area Connection" source=dhcp<br/><br/><br/>popd<br/># End of interface IP configuration<br/><br/><br/><br/><br/>Windows IP Configuration<br/><br/><br/><br/> Host Name . . . . . . . . . . . . : installe-a687d5<br/><br/> Primary Dns Suffix . . . . . . . : <br/><br/> Node Type . . . . . . . . . . . . : <a href="https://interviewquestions.tuteehub.com/tag/unknown-1438723" style="font-weight:bold;" target="_blank" title="Click to know more about UNKNOWN">UNKNOWN</a><br/><br/> IP Routing Enabled. . . . . . . . : No<br/><br/> WINS Proxy Enabled. . . . . . . . : No<br/><br/> DNS Suffix Search List. . . . . . : home<br/><br/><br/><br/>Ethernet adapter Local Area Connection:<br/><br/><br/><br/> Connection-specific DNS Suffix . : home<br/><br/> Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection<br/><br/> Physical Address. . . . . . . . . : 00-13-72-82-84-28<br/><br/> Dhcp Enabled. . . . . . . . . . . : Yes<br/><br/> Autoconfiguration Enabled . . . . : Yes<br/><br/> IP Address. . . . . . . . . . . . : 192.168.2.10<br/><br/> Subnet Mask . . . . . . . . . . . : 255.255.255.0<br/><br/> Default Gateway . . . . . . . . . : 192.168.2.1<br/><br/> DHCP Server . . . . . . . . . . . : 192.168.2.1<br/><br/> DNS Servers . . . . . . . . . . . : 192.168.2.1<br/><br/> Lease Obtained. . . . . . . . . . : Friday, <a href="https://interviewquestions.tuteehub.com/tag/february-460109" style="font-weight:bold;" target="_blank" title="Click to know more about FEBRUARY">FEBRUARY</a> 14, 2014 5:45:04 PM<br/><br/> Lease Expires . . . . . . . . . . : Monday, February 17, 2014 5:45:04 PM<br/><br/>Server: UnKnown<br/>Address: 192.168.2.1<br/><br/><br/><br/>Pinging google.com [173.194.43.98] with 32 bytes of data:<br/><br/><br/><br/>Reply from 173.194.43.98: bytes=32 time=7ms TTL=55<br/><br/>Reply from 173.194.43.98: bytes=32 time=5ms TTL=55<br/><br/><br/><br/>Ping statistics for 173.194.43.98:<br/><br/> Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),<br/><br/>Approximate round trip times in milli-seconds:<br/><br/> Minimum = 5ms, Maximum = 7ms, Average = 6ms<br/><br/>Server: UnKnown<br/>Address: 192.168.2.1<br/><br/><br/><br/>Pinging yahoo.com [98.139.183.24] with 32 bytes of data:<br/><br/><br/><br/>Reply from 98.139.183.24: bytes=32 time=42ms TTL=50<br/><br/>Reply from 98.139.183.24: bytes=32 time=34ms TTL=50<br/><br/><br/><br/>Ping statistics for 98.139.183.24:<br/><br/> Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),<br/><br/>Approximate round trip times in milli-seconds:<br/><br/> Minimum = 34ms, Maximum = 42ms, Average = 38ms<br/><br/><br/><br/>Pinging 127.0.0.1 with 32 bytes of data:<br/><br/><br/><br/>Reply from 127.0.0.1: bytes=32 time<1ms TTL=128<br/><br/>Reply from 127.0.0.1: bytes=32 time<1ms TTL=128<br/><br/><br/><br/>Ping statistics for 127.0.0.1:<br/><br/> Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),<br/><br/>Approximate round trip times in milli-seconds:<br/><br/> Minimum = 0ms, Maximum = 0ms, Average = 0ms<br/><br/>===========================================================================<br/>Interface List<br/>0x1 ........................... MS TCP Loopback interface<br/>0x10003 ...00 13 72 82 84 28 ...... Intel(R) PRO/1000 MT Network Connection<br/>===========================================================================<br/>===========================================================================<br/>Active Routes:<br/>Network Destination Netmask Gateway Interface Metric<br/> 0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.10 10<br/> 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1<br/> 192.168.2.0 255.255.255.0 192.168.2.10 192.168.2.10 10<br/> 192.168.2.10 255.255.255.255 127.0.0.1 127.0.0.1 10<br/> 192.168.2.255 255.255.255.255 192.168.2.10 192.168.2.10 10<br/> 224.0.0.0 240.0.0.0 192.168.2.10 192.168.2.10 10<br/> 255.255.255.255 255.255.255.255 192.168.2.10 192.168.2.10 1<br/>Default Gateway: 192.168.2.1<br/>===========================================================================<br/>Persistent Routes:<br/> None<br/><br/>========================= Event log errors: ===============================<br/><br/>Application errors:<br/>==================<br/><a href="https://interviewquestions.tuteehub.com/tag/error-25548" style="font-weight:bold;" target="_blank" title="Click to know more about ERROR">ERROR</a>: (02/14/2014 05:46:19 PM) (Source: Application Error) (User: )<br/>Description: Faulting application firewall.exe, version 0.0.0.0, faulting module kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.<br/>Processing media-specific event for [firewall.exe!ws!]<br/><br/>Error: (02/14/2014 05:45:30 PM) (Source: Application Error) (User: )<br/>Description: Faulting application notesholder.exe, version 2.3.0.148, faulting module kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.<br/>Processing media-specific event for [notesholder.exe!ws!]<br/><br/>Error: (02/14/2014 05:23:45 PM) (Source: Application Error) (User: )<br/>Description: Faulting application firewall.exe, version 0.0.0.0, faulting module kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.<br/>Processing media-specific event for [firewall.exe!ws!]<br/><br/>Error: (02/14/2014 05:22:25 PM) (Source: Application Error) (User: )<br/>Description: Faulting application firewall.exe, version 0.0.0.0, faulting module kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.<br/>Processing media-specific event for [firewall.exe!ws!]<br/><br/>Error: (02/14/2014 05:22:08 PM) (Source: Application Error) (User: )<br/>Description: Faulting application firewall.exe, version 0.0.0.0, faulting module kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.<br/>Processing media-specific event for [firewall.exe!ws!]<br/><br/>Error: (02/14/2014 05:21:35 PM) (Source: Application Error) (User: )<br/>Description: Faulting application firewall.exe, version 0.0.0.0, faulting module kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.<br/>Processing media-specific event for [firewall.exe!ws!]<br/><br/>Error: (02/14/2014 05:21:03 PM) (Source: Application Error) (User: )<br/>Description: Faulting application notesholder.exe, version 2.3.0.148, faulting module kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.<br/>Processing media-specific event for [notesholder.exe!ws!]<br/><br/>Error: (02/14/2014 04:49:29 PM) (Source: Application Error) (User: )<br/>Description: Faulting application firewall.exe, version 0.0.0.0, faulting module kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.<br/>Processing media-specific event for [firewall.exe!ws!]<br/><br/>Error: (02/14/2014 03:43:26 PM) (Source: Application Error) (User: )<br/>Description: Faulting application firewall.exe, version 0.0.0.0, faulting module kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.<br/>Processing media-specific event for [firewall.exe!ws!]<br/><br/>Error: (02/14/2014 03:42:53 PM) (Source: Application Error) (User: )<br/>Description: Faulting application notesholder.exe, version 2.3.0.148, faulting module kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.<br/>Processing media-specific event for [notesholder.exe!ws!]<br/><br/><br/>System errors:<br/>=============<br/>Error: (02/14/2014 07:23:00 PM) (Source: Schedule) (User: )<br/>Description: The At1.job command failed to start due to the following error: <br/>%%2147942403<br/><br/>Error: (02/14/2014 06:23:00 PM) (Source: Schedule) (User: )<br/>Description: The At1.job command failed to start due to the following error: <br/>%%2147942403<br/><br/>Error: (02/14/2014 06:14:43 PM) (Source: 0) (User: )<br/>Description: \Device\Harddisk0\D<br/><br/>Error: (02/14/2014 06:14:39 PM) (Source: 0) (User: )<br/>Description: \Device\Harddisk0\D<br/><br/>Error: (02/14/2014 06:13:59 PM) (Source: 0) (User: )<br/>Description: \Device\Harddisk0\D<br/><br/>Error: (02/14/2014 06:13:55 PM) (Source: 0) (User: )<br/>Description: \Device\Harddisk0\D<br/><br/>Error: (02/14/2014 06:12:14 PM) (Source: 0) (User: )<br/>Description: \Device\Harddisk0\D<br/><br/>Error: (02/14/2014 06:12:10 PM) (Source: 0) (User: )<br/>Description: \Device\Harddisk0\D<br/><br/>Error: (02/14/2014 06:12:01 PM) (Source: 0) (User: )<br/>Description: \Device\Harddisk0\D<br/><br/>Error: (02/14/2014 06:11:57 PM) (Source: 0) (User: )<br/>Description: \Device\Harddisk0\D<br/><br/><br/>Microsoft Office Sessions:<br/>=========================<br/>Error: (02/14/2014 05:46:19 PM) (Source: Application Error)(User: )<br/>Description: firewall.exe0.0.0.0kernel32.dll5.1.2600 .354100012a6b<br/><br/>Error: (02/14/2014 05:45:30 PM) (Source: Application Error)(User: )<br/>Description: notesholder.exe2.3.0.148kernel32.dll5.1 .2600.354100012a6b<br/><br/>Error: (02/14/2014 05:23:45 PM) (Source: Application Error)(User: )<br/>Description: firewall.exe0.0.0.0kernel32.dll5.1.2600 .354100012a6b<br/><br/>Error: (02/14/2014 05:22:25 PM) (Source: Application Error)(User: )<br/>Description: firewall.exe0.0.0.0kernel32.dll5.1.2600 .354100012a6b<br/><br/>Error: (02/14/2014 05:22:08 PM) (Source: Application Error)(User: )<br/>Description: firewall.exe0.0.0.0kernel32.dll5.1.2600 .354100012a6b<br/><br/>Error: (02/14/2014 05:21:35 PM) (Source: Application Error)(User: )<br/>Description: firewall.exe0.0.0.0kernel32.dll5.1.2600 .354100012a6b<br/><br/>Error: (02/14/2014 05:21:03 PM) (Source: Application Error)(User: )<br/>Description: notesholder.exe2.3.0.148kernel32.dll5.1 .2600.354100012a6b<br/><br/>Error: (02/14/2014 04:49:29 PM) (Source: Application Error)(User: )<br/>Description: firewall.exe0.0.0.0kernel32.dll5.1.2600 .354100012a6b<br/><br/>Error: (02/14/2014 03:43:26 PM) (Source: Application Error)(User: )<br/>Description: firewall.exe0.0.0.0kernel32.dll5.1.2600 .354100012a6b<br/><br/>Error: (02/14/2014 03:42:53 PM) (Source: Application Error)(User: )<br/>Description: notesholder.exe2.3.0.148kernel32.dll5.1 .2600.354100012a6b<br/><br/><br/>========================= Memory info: ===================================<br/><br/>Percentage of memory in use: 83%<br/>Total physical RAM: 1022.98 MB<br/>Available physical RAM: 167.88 MB<br/>Total Pagefile: 1696.12 MB<br/>Available Pagefile: 1091.62 MB<br/>Total Virtual: 2047.88 MB<br/>Available Virtual: 1986.23 MB<br/><br/>========================= Partitions: =====================================<br/><br/>2 Drive c: (Sean & Tracy) (Fixed) (Total:37.24 GB) (Free:11.66 GB) NTFS<br/>5 Drive f: (EXTERNAL HARD DRIVE) (Fixed) (Total:465.76 GB) (Free:221.58 GB) NTFS<br/>6 Drive g: (BACK UP DRIVE) (Fixed) (Total:465.76 GB) (Free:154.7 GB) NTFS<br/><br/>========================= Users: ========================================<br/><br/>User accounts for \\INSTALLE-A687D5<br/><br/>Administrator ASPNET Guest <br/>HelpAssistant Sean SUPPORT_388945a0 <br/><br/><br/>**** End of log ****<br/><br/><br/><br/><br/>[recovering disk space, attachment deleted by admin]Why does this computer not have Service Pack 3? Is it a legitimate version of Windows XP? <br/>The connection looks good so it must be something amiss with IE. You can find more <a href="https://interviewquestions.tuteehub.com/tag/information-238790" style="font-weight:bold;" target="_blank" title="Click to know more about INFORMATION">INFORMATION</a> about that <a href="https://support.microsoft.com/kb/956196">here.</a>It doesn't have SP3 because I lost my install disc and box when I moved some years ago, and for some reason it gives me an error when I go to upgrade...<br/>If its a IE problem, why wouldn't other browsers work? Also when I go to update a program, like Malawarebytes, it cannot make a connection? <br/><br/>Well, I went through all the steps with the link you provided, still cannot connect with the browser or programs, even though the internet connection is working, I'm perplexed.... Quote<blockquote>If its a IE problem, why wouldn't other browsers work? Also when I go to update a program, like Malawarebytes, it cannot make a connection? </blockquote> So, it's doing it on all browsers?<br/>What happens when you run the <strong>diagnose connection</strong>? Is it always the same site you're trying to access? Did you try accessing any other sites? Perhaps your Home page is not active.<br/><br/>Please download and run <strong>MS Fix-it </strong>from <a href="https://support.microsoft.com/mats/AudioPlayback/en-us?entrypoint=lightbox">here. </a> Click on "Visit our solution center" and "Internet Explorer".I got fed up with 2 days of fighting with the thing, so I just reformatted the whole *censored* computer, and now everything works fine, thank you for all your help SuperDave....</body></html> | |