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Solve : Problems accessing email links and attachments.?

Answer» <html><body><p>Help please. Cannot open email attachments in Word and nothing happens when I <a href="https://interviewquestions.tuteehub.com/tag/click-918865" style="font-weight:bold;" target="_blank" title="Click to know more about CLICK">CLICK</a> on links. Attempting to open Word documents just results in encrypted gobbledegook. I think I've probably clicked on something in my ignorance which is now preventing me from opening this stuff. Any ideas?Has this happened with Word files received from multiple senders, or just one? As a test, try sending a message to yourself, with a Word file you created attached to it, and see whether the attachment opens correctly when you receive it back.It would be helpful if we knew what you think you clicked on. For now you can try this:<br/>Right-click on a Word document and then click on Open With. Make sure there is a tic in "Always use the selected program to open this type of file" and then find and click on Word.Thank you soybean and Allan for your very prompt replies. The problem affects emails from various sources. When I right click I only <a href="https://interviewquestions.tuteehub.com/tag/get-11812" style="font-weight:bold;" target="_blank" title="Click to know more about GET">GET</a> 'Open', then 'Save as', 'Copy', 'Remove' and 'View'. There doesn't appear to be an 'Open with'. Right-click on a Word Document in Windows Explorer, not the email attachment.I was going to say the same thing but Allan beat me to it. <br/><br/>undredseesee, you need to save the attachment to a folder on your hard drive first, then follow Allan's procedure.Allan and Soy. The document is in a folder but comes up showing that Word is its recommended programme, but still opens as gobbledook! Let's try it this way. Open Word. Then click on OPEN and then navigate to the document and try to open it. What happens?Still comes up encrypted. Baffling!What version of Word are you using? Are these Word attachments usually .doc files or are they .docx? <br/><br/>What anti-virus program are you using? Did you make any software changes (installations, removals, updates, etc.) about the time this problem started? Unicode perhaps ? ?Using MS Word, can you open other .doc documents? If so, the problem appears to be with the specific document in question.Thanks Soybean. I'm using XP Home <a href="https://interviewquestions.tuteehub.com/tag/edition-445192" style="font-weight:bold;" target="_blank" title="Click to know more about EDITION">EDITION</a>, SP3 and Outlook 2000. Anti-virus is Malwarebytes' Anti-Malware - that was put on about 4 months ago to replace No-Adware because a friend told us there was a virus about and it was better. I had problems before this but it was only on occasional links/attachments, now it's just about all. Seems to be .doc, .docx and anything else at random.<br/><br/>The only other installation I've made recently was a new Epson printer. Soon (about 2 <a href="https://interviewquestions.tuteehub.com/tag/weeks-1451278" style="font-weight:bold;" target="_blank" title="Click to know more about WEEKS">WEEKS</a>?) afterwards, I noticed a new programme in the Word Toolbar - ABBYY FineReader 6.0 Sprint. I didn't download it. I don't know if it came with the Windows Auto Update, printer installation or where.Thanks Patio. 'Fraid I'm a novice - I don't know what Unicode is!<br/><br/>Thanks Allan. I can open other .doc documents. These links/attachments are from more than one source, some are close friends, others more like work (and I don't open them from strangers).1) Sounds like a problem with the document<br/>2) MalwareBytes IS NOT AN ANTIVIRUS utility. You MUST install an antivirus utility. NOW.<br/><br/>MalwareBytes is a fine adjunct to an antivirus program, but it is not a replacement for one. If you want a free program get Avast, Avira or AVG. If you are willing to pay you have a LOT of choice. My personal favorite is Kaspersky Anti Virus. <a href="https://interviewquestions.tuteehub.com/tag/regardless-2982784" style="font-weight:bold;" target="_blank" title="Click to know more about REGARDLESS">REGARDLESS</a>, get one NOW, install it, update it, and run a FULL SCAN of your system. NOW.</p></body></html>


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