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Solve : Setup.exe and system restore.? |
Answer» <html><body><p>Hi all,<br/> I have a problem which hopefully someone can help me with as this problem is driving me mad!<br/>Firstly, i am not a computer whizz but i do know my way around a computer slightly.<br/><br/>I have a Dell E520 with Vista 32bit as my OS.<br/><br/>Right, to the problem:<br/><br/>I have recently uninstalled Flight Sim X and a lot of add-ons from my system as i needed to clean my hard drive up. I managed to uninstall most apart from two add-ons.<br/><br/>When i try to remove them from within Control panel/add-remove programs it comes up with "Setup.exe has stopped working and will not let me uninstall these two programs, which happen to be from the same company.<br/><br/>I have looked everywhere else on my computer to see where they could be but the only place they seem to exist is in the add/remove programs page!!!<br/><br/>Please can someone help me with removing these programs?<br/><br/>Also, i thought about doing a system restore as i thought it might have been me uninstalling Flight Sim X before the add-ons but my restore points only go back one day!!! Is this correct, can i somehow get to an <a href="https://interviewquestions.tuteehub.com/tag/earlier-963550" style="font-weight:bold;" target="_blank" title="Click to know more about EARLIER">EARLIER</a> date?<br/><br/>Any help is greatly appreciated?<br/><br/>P.S. When i try to re-install them it says they are already installed!!!! Within the add/remove programs i have noticed that the file sizes have reduced considerably from about 10gb to 1-2mb! <br/><br/>I am open to any offers of help as i am struggling.<br/><br/>Thanks,<br/><br/>Ross. <br/><br/>Ross first off Welcome to CH !<br/><br/>The best way to tackle this dilemna right now would be to boot into safemode...<br/>This is done by powering up and tapping F8 rpeatedly before you see the Windows splash screen.<br/>Then find the offending folders of the programs you want to get rid of and delete first the contents of the folders and then the folders themselves...<br/>Re-boot after every operation and see if this clears things out.<br/>If not post back with any error messages and we'll go from there...Thank you very much patio. <br/><br/>I am on nights at work tonight but i will try tomorrow first thing and go from there.<br/><br/>Thanks once again and please keep an eye on this thread tomorrow.<br/><br/>Cheers, its nice to know there is help out there.<br/><br/>Ross.That's what we're here for...and don't worry about any time delay...i may ignore this for 3 days.<br/><br/> Patio,<br/> When you say re-boot after every operation, do you mean after each main folder has been deleted or after every deletion of a single file?<br/><br/>Regards,<br/><br/>Ross.Patio,<br/> Safe mode did not work. Any further suggestions?<br/><br/>I thought i might be able to system restore but for some reason my system restore will not let me pick an earlier date than two days ago!<br/><br/>It used to have an option saying "Choose a restore Point" or "Recommended restore point" but this has gone. Is there a way of bypassing this option and rerstoring to an older date?<br/><br/>Thanks in advance,<br/><br/>Ross.Interesting it didn't take in safemode...<br/>Have you checked with the manuf. of the program or perhaps they have a Forum since it is a game...<br/>System Restore might not have done it either as it concentrates mostly on Windows system files and changes.<br/><br/>P.S. Double check to see if a listing still exists in Add/Remove Programs thru Control Panel.<br/>Barring all that you could DLoad install and try CCleaner which is <a href="https://interviewquestions.tuteehub.com/tag/free-240724" style="font-weight:bold;" target="_blank" title="Click to know more about FREE">FREE</a> and may remove the stubborn entries.<br/>Let us Know...Patio,<br/> I am in contact with the Games Forum but they don't seem to know what is going on!<br/><br/>The listing is definately still in the add/remove prgrams in control panel but the file size has reduced considerably!<br/><br/>What is dload install?<br/><br/>I will try CCleaner as i have read about this. I tried regcure but this did not work, is it the same kind of thing?<br/><br/>Do you have any idea about my System Restore problem? It does not give me the option to choose a date older than five days. Why?<br/><br/>Cheers,<br/><br/>Ross.<br/><br/>DLoad = download...sorry but i abbreviate it and forget some may not know what it means.<br/>CCleaner is one of the safer reg cleaners out there and many here recommend it over others.<br/>As far as the System Restore points your old restores are not there if they are not listed.<br/>Check to see how much hard drive space you have for Restore and how much free space you have total.Thanks for your help Patio but i think i have sorted it.<br/><br/>I had to make a temp folder and move files from my Install Shield <a href="https://interviewquestions.tuteehub.com/tag/installation-16361" style="font-weight:bold;" target="_blank" title="Click to know more about INSTALLATION">INSTALLATION</a> folder into this new folder. <br/><br/>I was then able to remove the two programs from the programs menu at long last.<br/><br/>I then used CCleaner to clean up my comp. I also uninstalled Norton <a href="https://interviewquestions.tuteehub.com/tag/360-247762" style="font-weight:bold;" target="_blank" title="Click to know more about 360">360</a> and everything seems to be fine now.<br/><br/>I think that the problem was a broken uninstaller in the two products.<br/><br/>Thanks again for all your help.<br/><br/>regards,<br/><br/>Ross.Good <a href="https://interviewquestions.tuteehub.com/tag/news-246638" style="font-weight:bold;" target="_blank" title="Click to know more about NEWS">NEWS</a> indeed Ross...<br/>Did you check on that system restore detail yet ? ?<br/>It should be able to save more than one or two restore points.<br/><br/>The Installer issue makes sense since they were both products of the same Co.<br/>One of the reasons i swear by Total Uninstall.<br/><br/>Anyways good to hear you're fixed up.<br/>Hang on to CCleaner...it's a fine product.Patio,<br/> From reading further threads, i set a manual restore point so i think once you have done this it deletes older dates. I had about 6 restore points but they only went back a day as i was uninstalling and re-installing a lot of products in a short space of time! Something to note really.<br/><br/>Thanks again, i will check out Total Uninstall.You're more than Welcome !Just a bit of advice for you, Ross. When uninstalling games/programs with expansions, it's always best to uninstall the expansions first, then the main program. Basically, take them off in the reverse order you put them on. I had a problem similar to this myself once when I uninstalled the main game before the expansion... I'll be darned if I can remember what game that was though...Quaxo,<br/> Thanks for the advice, i knew that but this time i did it i forget them!!! Oooops. <br/>Cheers anyway,<br/><br/>Ross.</p></body></html> | |