i have a HP PHOTO smart and i am quite embarrassed to say i have no idea what i am doing with it. until now i have only use it to print and copy BUTI have been trying to scan some pictures for the last 3 HOURS and am now at the point of throwing it out the window!

I am a complete novice when it comes to anything computer related but i have read through the forums to find an answer this lead me to the CONTROL panel and the 'scanner camera' bit this says everything is connect and WORKING but every time i press scan on the machine it just says USB not connected, since i started trying i have printed thing to make sure its connected and it works i just cant get the dam thing to scan.

please help!!!Post EXACT error message.Try downloading the newest drives off HP's webpage. Some of the drivers are for printing only so make sure it one for printer / scanner. I have issues with HP's drivers most of all for scanners because they some add numerous programs that run in the back ground and can be hard to remove.

What is the printers model number?