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Solve : Add/Remove Program?

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I have a question, hoping someone might be able to help me with. I received an old computer from my grandfather and am working on cleaning it out. It is an Compaq Presario SR 1511RX running Windows XP SP 2. I reinstalled windows because it was having some major problems then went about tearing out the DEFAULT programs using the ADD/Remove Program utility in the control panel. When I had most of the junk out, I stopped to add AVG. When I ran that installer, it told me I needed to remove Norton's from the computer. I went back to Add/Remove and the button to remove all of the programs were no longer there. http://docs.google.com/View?id=dxmz2sk_60ghk4j2hr
Any ideas as to what happened and how I can GET the utility back? ThanksHello
Follow the link below for some very good advice.
http://forums.speedguide.net/showthread.php?t=206606Norton REMOVAL Tool...and install SOMETHING less troublesome, than AVG...



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