My boyfriend has windows xp and decided to add more ram the other day.
Worked, everything was running okay.
We RESTARTED then the sound wouldn't work. He installed the update for the sound, restarted the COMPUTER and ever since then the computer won't start properly. A few times System Registry popped up. That stopped, but now every time we start it something new isn't working. First it was the sound, fixed it, then it was the keyboard, fixed it. Now it is showing the internet works but it can't connect (and it works on the other computers on the network).
We removed the new ram and REPLACED all the old ram. But we are still having the same issues.
Can anyone help?Did you try System Restore?not yet. it was on the agenda for today.

currently we have the new ram in and it works (we've tried it by itself) and the computer is noticeably faster. should we put the old ram back in to do the system restore, or is it possible to do the restore with the new one in? what do you suggest?
thank you for the help!So, what doesn't work, right now?The sound was GIVING us PROBLEMS, it works now but we still get a "end program" when we shut down. it's saying it is having problems ending the sound card. System registry warnings popped up a few times saying it had to use its back up. The internet isn't working right now, but it clearly says it is connected and running. And every time we start the computer the black screen asking if we want to start in safe-mode or regular mode comes up.
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System registry warnings popped up a few times saying it had to use its back up