My sister-in-law gave me an old Dell Inspiron 13 laptop. The OS seems to have a corrupted webio.dll issue which I can't fix with any solution I can find on the internet. The laptop doesn't seem to come with a recovery disk, but there is a recovery partition within it.

As I run the recovery, I was prompted to log in to the administrator account, which is not same with the one in User Account:



I've tried all the possible passwords that my sister-in-law can remember, but non works.

Any solution to this?

Thank you.It matters which Windows OS you have.
https://www.zdnet.com/article/windows-10-tip-how-to-enable-the-built-in-administrator-account-and-why-you-shouldnt/
The above is for windows 10.

In Windows XP you boot in safe mode and the administrator might have a blank password.

If you are unable to get in in the system the proper way, you might consider a  sort of kind of of 'hack' by using a LINUX DEMO CD. It is rather involved.
But before doing that, watch some VIDEOS. Search You Tube for:
Videos of how to enable the built-in administrator account
..and you might find a solution.   Hi Geek,

Thank you. I am able to run the recovery with the enabled built-in administrator account.

Cheers!Glad it worked.
What system? Windows XP?
Sure looks like it...may be Win2K.The lower part of the screenshot looks like Windows 7. The upper part has $HomegroupUser$ in the list- that suggests Windows 7 SINCE that is when MS added Homegroups.Good catch BC...thanx.Geek, it's a Win 7.

I thought this board is for Windows Vista and 7? 

Cheers ^^
You were in the right place.