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Solve : AVG Free - ? Is It ??

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Not listening to advice is akin to being infected...I am listening. It is very difficult for me to understand what is happening and apply the advice. I am a beginner. E.g "send a screenshot "was requested. I do not know how to send a screenshot. I was covered by AVG 9 but it did not prevent the virus.

The main battery is duff. I bought it via sukshop which is based in Hong Kong. They said send it back - It would have cost £20 to send it back. I cut my losses and use the mains converter. The battery holds some charge but not enough to get past the initial boot up stage. "Welcome" came up and then shutdown. The CMOS message came up via the long and involved process I have to apply in order to boot up. Stage 1. Advised on screen to choose F1 or F2 - chose F1 Stage 2 Standard Set Up Stage 3. Use arrows to change date (always 1999) and correct the time Enable the Disabled the Anti Virus Boot Up . Stage 4. Use Esc to return to menu. Stage 5. Choose Save Settings and Exit. Stage 6. Wait for normal boot up process to take place. Which it usually did until the Virus Warning. Why did the AVG message indicate that all was well then almost immediately afterwards the message that Personal Security was at risk and on folllow up of this advice I was requested to purchase extra cover. I thought it was a scam - hence my initial enquiry.Quote from: bob lee on January 29, 2010, 09:07:09 AM

Personal Security Alert !
New database update is available[/b]
Automatic Updating Necessary to get your system protected in Real time against new and emerging viruses,worms and trojans.
Regular updating is needed to prevent your PC from latest virus threats that lead to system slowdown ,freezes ,crashes and DATA loss.
Viruses Detected on Your PC
What would you like to do ?
Remind me Later - Update Now

OK, Bob...listen up...this is NOT a Microsoft program. As Patio pointed out, it is scumware and the program needs to be removed from your computer. Go to CONTROL Panel\Add REMOVE Programs and get rid of it. If that doesn't work, post back here for further assistance.

Is it TulsaRose that I am replying to ? The sender s name is outside the box I'm not sure how my messages are received. Thank you for your advice.

I have delivered it to an expert (professional techie in the local small town. I will pass this information on as soon as he reports back. He is FRENCH and has little English - like my French language skills it leaves much to be desired. However, it is pleasing to know that it is likely to be a scam as advised by Patio. AVG isn't as good as it used to be. I used it for a long time. I now use Avast. It's also free. If you want to go for a subscription-based AV, you can't beat Kaspersky Internet Suite.Dear Spock - Thank you for the advice. I will look at your ideas. Just got a message from AVG (which is working fine at present) on my main computer PC suggesting an update at around £60. Who owns AVG ? I assume it is/was an independent Intertnet purist I don't think MS "sees" all third party AV programs. Therefore, I may say you are unprotected when you really are. Go to the security center and where it mentions AV,
check the box that says you already have an AV program you'll monitor yourself.
But AVG free isn't as good as it used to be. I'd uninstall it and try Avast. Probably one of the best free AV programs.AVG 9 Is now up and running properly. The local technician `cleaned `the system and reinstalled AVG 9. He said that he had removed 2 viruses. Found the offending programme and uninstalled it. He also replaced the CMOS battery. The almost dead Advent 7200 is now working perfectly. Thanks for the advice. Patio / Spock and other kind people were all correct in their analysis but I suppose the main message is that the CMOS battery really does need to be checked every 2 years and possibly replaced. The coin type battery cost 7 Euros so they are not very expensive. And, I suspect quite easy to replace if you know how to access the innards of your machine. The LABOUR charge was somewhat higher at 40 Euros. I will keep logging in to this page - It is becoming more intellible every day. Thanks everybody.

Bob Great News Bob...and Welcome Aboard !


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