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Solve : Bad loading times when using MS Office functions?

Answer»

Brand New Windows XP Professional SP2
Brand New MS Office Professional 2000 (tested with Professional 2003 with the same results)

Some common functions like Print Preview (in excel and word) always take about 20-30 secs to load, even with a small document... and there are numerous other slowdowns, such as resizing-by-dragging a column in Excel may take about 10 secs before you see the effect

So what I did was reinstall the entire program AND delete any leftover files. That seemed to resolve the problem - for a few days.

Now although the common functions work smoothly and consistently, other horrible slowdowns have cropped up, such as editing in Excel's Page Break Preview, or even selecting the Landscape option in Page Setup. The major difference is that these slowdowns are almost completely random... they may occur despite multiple REBOOTS, and then never occur for a hours or days after that.

The documents work perfectly fine on any other computer, so it's not corruption or anything. Any advice will be appreciated. Thanks in advance~keyven........  How about some info on the machine your having these issues with..........  ?


dl65  gah... i didnt think of that o.O; sorry

1800+ AMD Athlon
512 Mb 333Mhz DDR

Machine is not that new... it's almost 2 years old... However, i performed a new installation of Windows XP Pro when I set this up. It's been known to randomly reset itself before this new installation, BUT it doesnt do it anymore and chooses to sulk by screwing my MS Office instead

Will be grateful if I get any advice   :-/How much free space is there on the hard DRIVE ?

dl65   Quote

So what I did was reinstall the entire program AND delete any leftover files. That seemed to resolve the problem - for a few days.

What program are you refering to ?
What leftover files are you taslking about?

dl65   Quote
How much free space is there on the hard drive ?

dl65  

Plenty~ more than 50 Gb... yeah guess i missed that too

at the time of testing, no other major software was installed... not even anti-viruses/spyware. The computer is not connected to the Web in any way, to a domain (that is also INTENTIONALLY isolated from the web)

So other than the Win XP Home SP2+Office 2000 Pro installation in mid-October, there is no updates implemented from microsoft's website. However, I dont think the lack of updates should be the cause.

===============
What program are you refering to ?
What leftover files are you taslking about?
 
dl65
===============

The program was the MS Office 2000 Pro... i reinstalled it and deleted any files even vaguely related to it (the uninstaller doesn't remove every single file)...

The steps I took basically went like this:

1) Uninstalled Office 2000 Pro.
2) Re-installed Office 2000 Pro. Errors remained exactly the same.
3) Uninstalled Installed Office 2000 Pro.
4) Installed Office 2003 Pro. Errors remained exactly the same.
5) Uninstalled Office 2003 Pro and removed ALL MS Office-related files
6) Re-installed Office 2000 Pro. Now works much better, but 2nd set of problems (as mentioned in my original post) appeared

Something to that effect. Any advice?ok .... and the 20 to 30 seconds to do anything ...is that actual timed results or just a quess?

And the same machine ran the same programs before with no issues ...is that correct ?

dl65  What do you mean by dragging a column in excel?

all other applications work ok without any lag ?

dl65 Quote
ok .... and the 20 to 30 seconds to do anything ...is that actual timed results or just a quess?

And the same machine ran the same programs before with no issues ...is that correct ?

What do you mean by dragging a column in excel?
 
all other applications work ok without any lag ?

Yes, no issues on anything else whatsoever.

Only MS Office 2000 pro has problems, at least as far as I can see over a few weeks. Everything else works as expected. (ie. no random slowdowns or the like)

Sorry, by dragging a column i mean holding LMB+drag to widen/narrow a column's width... it is just one example of numerous instances that seems to take forever for word/excel to process... Generally, opening/closing the program is ok... but other problems may be opening the 'Format-->Font' window,  or 'File --> Save As' window

Could it possibly be a hardware problem? Quote
Brand New Windows XP Professional SP2
Brand New MS Office Professional 2000 (tested with Professional 2003 with the same results)
Did you get this software from a reputable source?  Do you have a legitimate product key?  Can you test that Office software on another computer?

Since you've installed Office 2000, uninstalled it, installed Office 2003 as a test, uninstalled it, then installed Office 2000 again, as I understand the scenario, I suggest you uninstall Office, DOWNLOAD and run CCleaner v1.34.407 - Basic,  then reinstall Office.  Be sure to run Windows and Applications scans with CCleaner, and also run the Issues scan.  Repeat the Issues scan; it sometimes finds more stuff upon repeated scans.   keyven......
Quote
ok .... and the 20 to 30 seconds to do anything ...is that actual timed results or just a quess?
You neglected to answer this question .
Re the dragging column thing ...... why don't you use the autofit selection and then there's no reason to have to do the drag thing.


dl65  
Quote
Re the dragging column thing ...... why don't you use the autofit selection and then there's no reason to have to do the drag thing.

dl65  
dl65, he could use autofit but I wonder whether it would also lag.  The dragging technique absolutely should happen without any delay whatsoever.  It's a simple task, one that surely places very little demand on the processor or video card.  
Yes , your correct ....... I was just curious about whether he had tried that ........ I wonder if there's any updates for office 2000 that hasn't been installed ........ It sounds more like a software issue ........ if nothing else on the machine lags........


dl65  any one is not giving right answer. plz try to REPLY according to problem.. I also have same problem like this..crazy_protocol......... Quote
any one is not giving right answer. plz try to reply according to problem.. I also have same problem like this..
We appreciate your ummmmmmm enthusiasm , however , we are attempting to find a solution based on what the person who started the thread has posted.
If you have something constructive to offer , we're all ears ........ If not please start your own thread and don't hijack this one .


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