A friend of mine COMPLAINED that her font sizes when browsing the internet were huge and asked me if I could fix it.  I though it was just an accessibility or font size setting so I took a look with the intention of twisting a setting or two and setting her right.  However, I noticed the following problems:

1) font sizes in IE were abnormarly large to the point of running words into each other.

2) graphics on web PAGES (mostly backgrounds) did not display correctly. (i.e. msn.com came up as a white page with one photo in the middle and bizarre text all over the place).

3) when digging a little deeper I thought some of the XP level windows were also out of whack (i.e. the control panel seemed plainer than my own, although that may be her settings).

4) programs that I expected to have "prettier" interfaces were also plain (Norton Antivirus had flat grey buttons and none of the background graphics I'd seen on other computers).

Now, I ain't a computer whiz, but I did run Norton, I ran Trend Micro's free virus scan, and I downloaded and ran Adaware, all of which found no viruses (although they did clear out some spy/malware).  I also downloaded MOZILLA's Firefox which opened up the same webpages with NO problems.  However, after digging through her accessibility and font settings I still couldn't figure out why IE was coming up with garbled text and lacking graphics.  She does have Juno's e-mail and web program installed, but when using that she also had some similar format issues.

Is there some protocol level graphics goof I'm unaware of?  Would Juno's software cause any setting changes?  Would "uninstalling" IE help, and how?  Is there anything anyone can advise to track down this weird problem?

Cheers...
popebabylon.

Oh, and as an addendum, I checked that all her XP updates were taken care of, and they were.  As well as viruse/spyware defs up to date.



cheersInstall videocard drivers.Tried reinstalling videocard drivers (Nvidia GeForce4 MX 440 with AGP8X), but that hasn't helped it.  It only really appears in Internet Explorer or in other XP windows (for example - when opening the Windows XP troubleshooter, the font is larger than expected) - THANKS for the tip, any other ideas out there?

Cheers

Right click on the desktop, choose properties>settings
and crank up the resolution.

Is the computer clean?

Free online virus scan
http://www.pandasoftware.com/products/activescan.htm
Free online spyware scan
http://www.pandasoftware.com/products/spyxposer/com/spyxposer_principal.htmWhat DPI is the font size set toBabylon:

Have her TRY this:

1. Right-click on the Internet Explorer menu bar and choose Customize.
2. In the Customize Toolbar dialog box, have her click the Size icon (it looks like a one capital letter A in front of another with an arrow underneath).
3. Have her click Add and Close.  IE adds the icon to the toolbar.
4. To resize the fonts displayed, all she has to do is click the icon and choose a different size.

Regards,
Doc