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Solve : Black Screen? |
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Answer» Hello everyone....Here's today's idiot question. Watching Netflix this morning when the screen went black,the audio continued for a few seconds then the laptop completely shut down and would not start up again for around 20 min. It was only on for 1/2 hour. It's a 2 year old Toshiba laptop running windows 7. Thanks.Sounds like it may have overheated. Do you know if the laptop was hot to the touch when it shutdown. Also what is the exact make/model of the laptop?No...It was not hot.It was only on for a few min. Toshiba L655-S5150.Try running the laptop with the battery removed and only off of wall power and see if it behaves. Sometimes bad batteries can pull down the power SUPPLY and cause the laptop to act up or not boot.Just so you know a laptop can over-heat in as little as 90 seconds if something's amiss...Quote Watching Netflix this morning when the screen went black,the audio continued for a few seconds then the laptop completely shut down and would not start up again for around 20 min Having to wait 20 minutes before it will boot would be quite a while for a component to COOL down. Thats why i was thinking a bad battery might be pulling the power supply down, maybe a DEAD cell etc in my 2nd response when the laptop was cool to the touch. All computers I have dealt with if they shut down due to thermal issue as a safety to protect CPU etc, they are able to be powered up shortly after they shut down and they will generally shut themselves down again quickly once again... never seen an overheat take 20 minutes unless it was so roasting hot to the touch and unable to cool itself BACK to below the temp theshold in which it keeps itself from powering up, just about to the point of catching on fire..lol Only other thought is if the power cord/connection to the laptop has an issue it can be a dead battery and bad power connection and after 20 minutes the wire got bumped and all of a sudden it will boot up. I'd look at the LEDs on the laptop and verify that the LED for the indication that its being powered off of the outlet stays on solid when plugged into outlet and flexing the cord as well as carefully wiggling the connection to the laptop to see if the LED ever goes out to show that there is a intermittent OPEN circuit that is causing this issue.I do have a bad battery, so I'm always plugged in. When it was down I unplugged it and removed the battery for a sec and put it back..When it did restart it continued right where it left off..No restart.Thats strange isn't it? |
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