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Answer» Hello, sorry if this post is supposed to be SOMEWHERE else.
I have a hand-me-down hp pavilion a1328x, upgraded to 2gb ram, came with integrated ati radeon xpress 200 graphics, and windows xp mce 2005. I replaced the hard drive and instead of using the manufactures restore disks, i used a plain windows xp mce 2005 disk. I went straight to the hp website and installed all the drivers: video, firmware, bios, everything they listed. I installed all the microsoft updates including sp3. I installed ff3, openoffice, livestation (an internet streaming tv app), and itunes. NOTHING CRAZY.
The crashes (blue screen and restarts) happen at SEEMINGLY meaningless times, like when i click on a different tab in my browser, or sometimes when i click on any other program to open it. At times it is so bad that I cannot open a second tab in a browser - this is in both ie8 and ff3.
I repeated the complete reinstall of the os MORE THAN SEVERAL times and finally ordered the hp recovery disks. The same thing happened again. I repeated the hp recovery but this time i chose the option where it was supposed to leave my personal data and just return the system to factory conditions. Then i just did the Microsoft updates and installed no other apps. i noticed that ff3 was still there and didn't get removed. Made it a whole day without a crash, then just now i clicked on ff3 to open it - and it crashed
Now i am wondering if next i should do another hp recovery, but wipe the drive completely to get rid of ff3, then wait another week before installing each app??? My gut tells me that nothing this bad could be happening because of ff3. Do you think i could have some hardware problem? bad ram? bad video card? monitor problem?? I did the hardware test that came with the recovery. I think it was pc doctor 5 or something like that. It tested the ram, and a couple other things (sorry cant remember). Could some of the ms updates be doing this? should I try without sp3?
Any suggestions??
Thanks so much! JohnDownload BlueScreenView (in Zip file) No installation required. Unzip downloaded file and double click on BlueScreenView.exe file to run the program. When scanning is done, go Edit>Select All. Go File>Save Selected Items, and save the report as BSOD.txt. Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.I see i have 7 crashes in there. It did have a bumpy install of all the MS stuff. Some of those were crashes that I thought "didn't count" haha... The only crash that occurred when i didn't think anything was going on was that 6-25-2010 3:12 one.
================================================== Dump File : Mini062510-01.dmp Crash Time : 6/25/2010 3:12:16 PM Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 0x00041284 Parameter 2 : 0x105d9001 Parameter 3 : 0x00002035 Parameter 4 : 0xc0883000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+22f43 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514) Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini062510-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini062310-03.dmp Crash Time : 6/23/2010 8:43:31 PM Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x1000000a Parameter 1 : 0xc03e0018 Parameter 2 : 0x00000002 Parameter 3 : 0x00000000 Parameter 4 : 0x80511918 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+3a918 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514) Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini062310-03.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini062310-02.dmp Crash Time : 6/23/2010 8:38:47 PM Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x8052b282 Parameter 3 : 0xb17d7ccc Parameter 4 : 0x00000000 Caused By Driver : win32k.sys Caused By Address : win32k.sys+a18d File Description : Multi-User Win32 Driver Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.5976 (xpsp_sp3_gdr.100501-1623) Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini062310-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini062310-01.dmp Crash Time : 6/23/2010 1:17:05 PM Bug Check String : PFN_LIST_CORRUPT Bug Check Code : 0x0000004e Parameter 1 : 0x00000099 Parameter 2 : 0x0002f002 Parameter 3 : 0x00000000 Parameter 4 : 0x00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+22f43 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514) Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini062310-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini062210-02.dmp Crash Time : 6/22/2010 9:46:25 PM Bug Check String : NTFS_FILE_SYSTEM Bug Check Code : 0x00000024 Parameter 1 : 0x001902fe Parameter 2 : 0xba277190 Parameter 3 : 0xba276e8c Parameter 4 : 0xb9d48981 Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+43981 File Description : NT File System Driver Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.5512 (xpsp.080413-2111) Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini062210-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini062210-01.dmp Crash Time : 6/22/2010 6:04:17 AM Bug Check String : BAD_POOL_HEADER Bug Check Code : 0x00000019 Parameter 1 : 0x00000020 Parameter 2 : 0xe2dd6dc0 Parameter 3 : 0xe2dd6dc0 Parameter 4 : 0x0c000202 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+22f43 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514) Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini062210-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
================================================== Dump File : Mini062110-01.dmp Crash Time : 6/21/2010 6:30:01 PM Bug Check String : NTFS_FILE_SYSTEM Bug Check Code : 0x00000024 Parameter 1 : 0x001902fe Parameter 2 : 0xba51399c Parameter 3 : 0xba513698 Parameter 4 : 0xb9d0b36e Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+636e File Description : NT File System Driver Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.5512 (xpsp.080413-2111) Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini062110-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 ==================================================
It looks to me, you have RAM issues.
A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A
B. If you have only one RAM stick installed... ...run memtest...
1. Download - Pre-Compiled Bootable ISO (.zip) 2. Unzip downloaded memtest86+-....iso.zip file. 3. Inside, you'll find memtest86+-....iso file. 4. Download, and install ImgBurn: http://www.imgburn.com/ 5. Insert blank CD into your CD drive. 6. Open ImgBurn, and click on Write image file to disc 7. Click on Browse for a file... icon:
8. Locate memtest86+-....iso file, and click Open button. 9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:
10. Once the CD is created, boot from it, and memtest will automatically start to run.
The running program will look something like this depending on the size and number of ram modules installed:
It's recommended to run 5-6 passes. Each pass contains very same 8 tests.
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.
The following image is the test results area:
The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
Thank you so much!! I will try that tonight... have to make dinner for the kids right now. I will post BACK and let you know how it goes.
I do remember now, that when i put the two new ram sticks in, it wouldn't boot, the screen came up techno-color. I pulled them out and re-inserted them and the problem went away. I thought i just didn't get them in all the way but maybe one is bad.... This was over a year ago, I have been running Ubuntu since then and never had the crashes. but recently i switched back to xp and the problem started.
JohnCool Let me know...OK so I ran it for a bit longer than they recommended.
stick one: 11 passes, 1 error Stick two: 15 passes, 6 errors (all on pass 12)
The instructions said even one error means I have bad ram, but is it possible that if you run the test long enough an error will eventually occur?
What do you think, should I buy new ram?Try running computer on 1 RAM stick at a time, for a day, or so and see, if it'll BSOD.
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