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Solve : BLUE SCREEN ERROR?

Answer»

a blue SCREEN comes on my laptop and after few SECOND it turns off.. after restart a window comes with following ERROR..

Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.2
Locale ID:1033

Additional information about the problem:
BCCode:116
BCP1:FFFFFA800A37F010
BCP2:FFFFF880047BFC48
BCP3:0000000000000000
BCP4:0000000000000002
OS Version:6_1_7601
Service Pack:1_0
Product:768_1

Files that help describe the problem:
C:\Windows\Minidump\032312-20170-01.dmp
C:\Users\MMA\AppData\Local\Temp\WER-82493-0.sysdata.xml

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pls reply ,why this error comes and how to resolve itDownload BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to RUN the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the REPORT as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply



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