1.

Solve : Blue Screen (Just need analyzation)?

Answer»

Well, you're back to square one, then:
You need to either call Sony, or get Windows CDQuote from: Iamanoob on August 03, 2009, 11:49:37 AM

Are you accusing me of trying to do something LIKE that?

Calm down. If you post a virus we will tell you. Were not saying it's your fault, it's just a fact. FOLLOW Broni's advice and you should be ok.1. Computer Specs. Please give us some definitive specs on the SONY laptop that's about seven or eight years old:
a. LOOK on outside of laptop; possibly sticker or PLATE on bottom or back:
o Make: SONY
o Model: ?
o Model_Nbr: ?
o Serial_Nbr: ?

b. Use "Start" -> right-click "My Computer" -> "Properties":
o OS and SP Level: e.g., Windows XP SP3
o Product_ID: e.g., 17505-OEM-0071634-06642 ?

o CPU Make: Intel or AMD ?
o Processor: ?
o Speed: ?
o RAM (MB or GB):

2. Recovery CD.
a. Is it the "original" CD that came with the laptop? For what operating system and service pack level?

b. CD Case Label: What information, if any, identifies it for the SONY laptop Model and Model Number you have?

c. CD Labels: What identifying label information is on the CD itself, including the inner ring.

3. Incompatible Recovery CD:
a. What symptoms or error messages make you believe the CD may be incompatible with your laptop?

b. Can you explore the Recovery CD from within Windows and view the directory/files on it?

c. Is that laptop set to boot from CD before the hard disk drive?

d. Is the CD badly scratched, BARELY scratched, or in mint condition?

e. Are you trying to access the CD from the "original" CD drive of the laptop, an internal CD drive, or an CD external drive?

4. Just Curious. What did virustotal.com report? And let that be the final word!!!
Quote from: Iamanoob on August 03, 2009, 11:49:37 AM
First of all, after Broni said there was a virus on it, I scanned it through virustotal.com..believe me I had no idea (I use Nod32 and it didn't pick it up.)
I didn't accuse you of anything...i simply asked a question.


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