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Solve : Blue Screen of Death (BSoD) keeps happening and I don't know why...?

Answer»

I have gotten various Blue Screens and I have discovered it was my webcam mic and then my mouse (both Logitech) and reinstalled both and updated drivers but this time I don't know what to do as it is a Windows file:

Code: [Select]A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: rdpencdd.sys

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000007e (0xffffffffc0000005, 0xfffff88004402f8a, 0xfffff88006e2e898,
0xfffff88006e2e0f0)

*** rdpencdd.sys - Address 0xfffff88006e2ead0 base at 0xfffff880015d5000 DateStamp
0x4a5bce62Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply Quote from: Allan on August 03, 2012, 07:05:08 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

That is EXACTLY what I did and posted it in the code box in my POST ^^

[year+ old attachment deleted by admin]Please follow the instructions in my previous post. Thank you.Okay working on doing that. Seems when I ran disk clean up it cleared that as well so waiting for it to happen again (I have been having them every week). Knew it wouldn't take long. This time it is one I have seen before but can't SEEM to get fixed .. (thought I had by updating drivers..)


==================================================
Dump File         : 080812-24975-01.dmp
Crash Time        : Wed Aug 08/12 6:36:42 AM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff880`0447df8a
Parameter 3       : fffff880`009d0898
Parameter 4       : fffff880`009d00f0
Caused By Driver  :
Caused By Address :
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     :
STACK Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\080812-24975-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 290,124
==================================================


Also checking the event viewer says only this:

Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          Wed Aug 08 12 6:36:54 AM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ******-PC
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x1000007e (0xffffffffc0000005, 0xfffff8800447df8a, 0xfffff880009d0898, 0xfffff880009d00f0). A dump was saved in: C:\Windows\Minidump\080812-24975-01.dmp. Report Id: 080812-24975-01.
A number of things to try for that particular error (if you get different errors please post the blue screen view report again):

1) Check for a bios update.

2) Download and install the latest driver for your video card.

3) Check the free space on your hd.

4) To run checkdisk, right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r  (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next BOOT. Say yes, exit the command prompt window, and reboot.

5) To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

6) Look in Device Manager - any yellow or red symbols?

Also, I deleted the link in your signature.I got another BSoD just today ... was upsetting .. I was watching a video  and then poof!

The confusing thing is the BSoD said it was lvrs64.sys but after rebooting the program BlueScreenView says it is usbehci.sys

Anyway here is the info as last time but different error?:

==================================================
Dump File         : 082912-23712-01.dmp
Crash Time        : Wed Aug 29/12 6:35:36 PM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff880`0263af8a
Parameter 3       : fffff880`06ea3898
Parameter 4       : fffff880`06ea30f0
Caused By Driver  : usbehci.sys
Caused By Address : usbehci.sys+40c7ad0
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : lvrs64.sys+2f8a
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\082912-23712-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 288,076
==================================================


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