Solve : BLUE SCREEN OF DEATH....PLEASE HELP!!!!?

1.	Solve : BLUE SCREEN OF DEATH....PLEASE HELP!!!!?
Answer» Hello; My computer is badly infected. I'm typing from another computer. I was going through the steps or removing malware and then proceeded to the self help section to follow the steps there. To do the steps I was downloading the tools to a flash drive and then transferring them to the infected computer. Things were going ok, but now I can't get passed a blue screen of death that reads: A problem has been detected and Windows has been shut down to prevent damage to your computer. If this is the first time you have this "stop error screen", restart your computer. If this screen appears again follow these steps. Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options, such as caching or shadowing. If you need to use a safe mode to remove or disable components, restart your computer and press F-8 to select advanced startup options, and then select safe mode. Technical Information: Stop: 0x0000007E (0xC0000005, 0x8059D635, 0Xf8a0c688, 0xf8a0c384 I'm not sure what othere information is needed to assist me. So please let me know. Also, I know we depend on the kindness and knowledge of the professionals here, but if I could get local help-my same timezone (eastern time) I would really appreciate it. THANKS SO MUCH IN ADVANCE!Oh, also...I tried chkdsk to no avail. The 'Automatically restart' box in the Startup and Recovery part of the Advanced tab of the System Properties is unchecked. Thanks!Look at the information found at Www.techspot.com/vb/post373818-2.html Post the minidump info here in your next post. If you don't know where it is, search your computer (I'm on my iPod so I can't tell you the exact location, sorry). Hello; I checked C:\WINDOWS\Minidump and the folder is empty. Thanks for writing! What else can I do?perhaps this may be of some help... http://support.microsoft.com/kb/330182Quote I checked C:\WINDOWS\Minidump and the folder is empty How if: Quote I can't get passed a blue screen of death that reads 1) The correct way to run CHECKDISK in Windows XP is to boot to the Recovery Console and run chkdsk /r 2) http://support.microsoft.com/kb/330182 I can't seem to be able to fix it. Can anyone please help me? Here is what I keep getting: A problem has been detected and Windows has been shut down to prevent damage to your computer. If this is the first time you have this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to be sure you have adequate disk space. If a DRIVER is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters. Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select safe mode. Technical Information: *** STOP: 0x0000007E (0xC0000005, 0x8059D635, 0xF8A0C688, 0xF8A0C384) Did you go to the microsoft page I posted? And that is not the entire stop error that you posted. Please post the ENTIRE error message.Hi; I'm not getting the blue screen anymore and I'm back on square 1, which is what brought me here to beging with. I have the 'Total Security' bug in my computer . As soon as I log on a 'scan' screen comes on. I'm unable to perform the steps to remove the malware, can't get the task MANAGER to work, get on the Internet or run any antivirus. I guess I'll have to post on the appropirate threat now to see if I can get any help. So, this thread can now be closed. THANKS SO MUCH!!!1STOP 0x0000007E (SYSTEM_THREAD_EXEPTION_NOT_HANDLED) STOP 0x0000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED) These two errors INDICATE that a program running in the kernel encountered an unexpected condition it could not recover from. They have identical troubleshooting and resolution steps, and you will probably need to use the Windows Debugger to find out what caused the error. Things to check: If the Blue Screen message mentions a driver or library file, figure out what driver or APPLICATION that file is part of and update or disable it. Update the system BIOS to the latest available revision. Uninstall any recently installed programs, and roll-back any recently installed drivers. Run diagnostics on the computer's memory.

Answer»

Hello; My computer is badly infected. I'm typing from another computer. I was going through the steps or removing malware and then proceeded to the self help section to follow the steps there. To do the steps I was downloading the tools to a flash drive and then transferring them to the infected computer. Things were going ok, but now I can't get passed a blue screen of death that reads:

A problem has been detected and Windows has been shut down to prevent
damage to your computer.
If this is the first time you have this "stop error screen", restart
your computer. If this screen appears again follow these steps.
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need. If problems continue, disable or
remove any newly installed hardware or software. Disable BIOS memory
options, such as caching or shadowing. If you need to use a safe mode
to remove or disable components, restart your computer and press F-8 to
select advanced startup options, and then select safe mode.

Technical Information:
Stop: 0x0000007E (0xC0000005, 0x8059D635, 0Xf8a0c688, 0xf8a0c384

I'm not sure what othere information is needed to assist me. So please let me know. Also, I know we depend on the kindness and knowledge of the professionals here, but if I could get local help-my same timezone (eastern time) I would really appreciate it. THANKS SO MUCH IN ADVANCE!Oh, also...I tried chkdsk to no avail. The 'Automatically restart' box in the Startup and Recovery part of the Advanced tab of the System Properties is unchecked. Thanks!Look at the information found at

Www.techspot.com/vb/post373818-2.html

Post the minidump info here in your next post. If you don't know where it is, search your computer (I'm on my iPod so I can't tell you the exact location, sorry). Hello; I checked C:\WINDOWS\Minidump and the folder is empty. Thanks for writing! What else can I do?perhaps this may be of some help...

http://support.microsoft.com/kb/330182Quote

I checked C:\WINDOWS\Minidump and the folder is empty

How if:
Quote

I can't get passed a blue screen of death that reads

1) The correct way to run CHECKDISK in Windows XP is to boot to the Recovery Console and run chkdsk /r
2) http://support.microsoft.com/kb/330182 I can't seem to be able to fix it. Can anyone please help me? Here is what I keep getting:

A problem has been detected and Windows has been shut down to prevent
damage to your computer.

If this is the first time you have this stop error screen, restart
your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a DRIVER is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to
select Advanced Startup Options, and then select safe mode.

Technical Information:
*** STOP: 0x0000007E (0xC0000005, 0x8059D635, 0xF8A0C688, 0xF8A0C384)

Did you go to the microsoft page I posted? And that is not the entire stop error that you posted. Please post the ENTIRE error message.Hi; I'm not getting the blue screen anymore and I'm back on square 1, which is what brought me here to beging with. I have the 'Total Security' bug in my computer . As soon as I log on a 'scan' screen comes on. I'm unable to perform the steps to remove the malware, can't get the task MANAGER to work, get on the Internet or run any antivirus. I guess I'll have to post on the appropirate threat now to see if I can get any help. So, this thread can now be closed. THANKS SO MUCH!!!1STOP 0x0000007E (SYSTEM_THREAD_EXEPTION_NOT_HANDLED)
STOP 0x0000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED)

These two errors INDICATE that a program running in the kernel encountered an unexpected condition it could not recover from. They have identical troubleshooting and resolution steps, and you will probably need to use the Windows Debugger to find out what caused the error.

Things to check:
*If the Blue Screen message mentions a driver or library file, figure out what driver or APPLICATION that file is part of and update or disable it.
*Update the system BIOS to the latest available revision.
*Uninstall any recently installed programs, and roll-back any recently installed drivers.
*Run diagnostics on the computer's memory.

Solve : BLUE SCREEN OF DEATH....PLEASE HELP!!!!?

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