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Solve : Blue screen, unclean shutdown, mount command?

Answer»

My laptop will not start windows. It will not boot using safe mode or any of the other options.
I followed advice found in this forum to start and tap F8 and choose “disable automatic restarts...” This got the blue screen to stay still long enough to copy down the following message:

0x0000006B, (0xC0000102, 0x00000002, 0x00000000, 0x00000000)

Googling this hasn't yielded anything helpful yet. However I have booted from a live ubuntu cd. It gives this message:

$Logfile indicates unclean SHUTDOWN...Failed to mount 'dev/sdal'. OPERATION not supported. Mount is denied because NTFS is marked to be in use.

Choose 1 action:

1.If you have windows then disconnect the external devices by clicking on the 'safely remove hardware' icon then shutdown windows cleanly
2.If you don't have windows then you can use the 'force' option for your own responsibility. For example, type on the COMMAND line: mount -t ntfs-3g/dev/sdal/media/disk -o force
3.Add the option to the relevant row in the /etc/fstab file: /dev/sdal/media/disk ntfs-3g force 0 0[/i][/i]

This makes some sense to me and SEEMS like great information BUT

1.I don't have windows – won't boot with any option.
2.I cannot get a command line. I never had a Windows disk – just a key on the bottom of the computer. I DO have a student windows disk from which I got a command prompt but I got a message that the MOUNT command was not supported.
3.As ubuntu is just running from the cd ROM, I can't make changes to the /etc/fstab file – not that I would know the relevant row--

Can anyone please help? Is this MOUNT command out there somewhere? Is there a simple solution?
Daemon tools installed ? ?
What ver. of Ubuntu ? ?
How is your drive set up ? ?

You've left out a few IMPORTANT details here...Sorry, new at this.

No Daemon tools.
Ubuntu ver 8.04. N.B. I don't know Linux. I was given this disk to try out.
What do you mean by how is the drive set up?



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