|
Answer» BlueScreen ОS Version :6.1.7600.2.0.0.256.1 Locale ID:1026
Additional information about the problem: BCCode:1000008e BCP1:C0000005 BCP2:00000000 BCP3:B30A1AE8 BCP4:00000000 OS Version:6_1_7600 Service Pack:0_0 Product:256_1
Files that help describe the problem: C:\Windows\Minidump\122013-17971-01.dmp C:\Users\user\AppData\Local\Temp\WER-110417-0.sysdata.xmlDownload BlueScreenView: http://www.nirsoft.net/utils/blue_screen_view.html unzip downloaded file and double click on BlueScreenView.exe to RUN the program. when scanning is done, go to EDIT - Select All Go to FILE - SAVE Selected Items, and save the report as BSOD.txt Open BSOD.txt in NOTEPAD, copy all of the content, and paste it into your next replyDownload BlueScreenView (in Zip file) Download BlueScreenView with full install/uninstall support Download BlueScreenView 64-bit (in Zip file)
the first one?that's fine.================================================== Dump File : 122013-17971-01.dmp Crash Time : 20.12.2013 г. 18:01:35 ч. Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x00000000 Parameter 3 : 0xb30a1ae8 Parameter 4 : 0x00000000 Caused By Driver : ndis.sys Caused By Address : ndis.sys+8d0b4 File Description : NDIS 6.20 driver Product NAME : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16385 (win7_rtm.090713-1255) Processor : 32-bit Crash Address : Stack Address 1 : NDProxy.SYS+99ba Stack Address 2 : NDProxy.SYS+2c2c Stack Address 3 : ntkrnlpa.exe+3c4bc Computer Name : Full Path : C:\Windows\Minidump\122013-17971-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 7600 Dump File Size : 139408 Dump File Time : 20.12.2013 г. 18:02:51 ч. ==================================================
================================================== Dump File : 121913-20857-01.dmp Crash Time : 19.12.2013 г. 15:00:42 ч. Bug Check String : DRIVER_CORRUPTED_EXPOOL Bug Check Code : 0x000000c5 Parameter 1 : 0xffffffff Parameter 2 : 0x00000002 Parameter 3 : 0x00000000 Parameter 4 : 0x83d3f795 Caused By Driver : ntkrnlpa.exe Caused By Address : ntkrnlpa.exe+467fb File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.20652 (win7_ldr.100223-1505) Processor : 32-bit Crash Address : ntkrnlpa.exe+467fb Stack Address 1 : ntkrnlpa.exe+120795 Stack Address 2 : ntkrnlpa.exe+11f8aa Stack Address 3 : aswSP.SYS+2faeb Computer Name : Full Path : C:\Windows\Minidump\121913-20857-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 7600 Dump File Size : 139408 Dump File Time : 19.12.2013 г. 15:02:03 ч. ================================================== Have you recently installed or upgraded Avast? If so, uninstall it and replace it with a different AV and see if you still have a problem. If it's an old version, try upgrading to the latest release.It upgraded recently . Why did it cause bluescreen?Apparently your system doesn't like the upgrade. Either uninstall it and replace it with a different AV or post on the Avast forum and see if they can help. It's a known issue that pops up now and then with a SPECIFIC driver they use.ok thanxWhat about this:
================================================== Dump File : 122713-19110-01.dmp Crash Time : 27.12.2013 г. 12:49:18 ч. Bug Check String : BAD_POOL_CALLER Bug Check Code : 0x000000c2 Parameter 1 : 0x00000007 Parameter 2 : 0x00001097 Parameter 3 : 0x08000000 Parameter 4 : 0x87100240 Caused By Driver : ntkrnlpa.exe Caused By Address : ntkrnlpa.exe+11f1b6 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.20652 (win7_ldr.100223-1505) Processor : 32-bit Crash Address : ntkrnlpa.exe+11f1b6 Stack Address 1 : ntkrnlpa.exe+a21a1 Stack Address 2 : ntkrnlpa.exe+68d9f Stack Address 3 : aswSP.SYS+22023 Computer Name : Full Path : C:\Windows\Minidump\122713-19110-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 7600 Dump File Size : 139408 Dump File Time : 27.12.2013 г. 12:50:44 ч. ==================================================
|