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Solve : BlueScreen what is the cause??

Answer»

BlueScreen
ОS Version :6.1.7600.2.0.0.256.1
Locale ID:1026

Additional information about the problem:
BCCode:1000008e
BCP1:C0000005
BCP2:00000000
BCP3:B30A1AE8
BCP4:00000000
OS Version:6_1_7600
Service Pack:0_0
Product:256_1

Files that help describe the problem:
C:\Windows\Minidump\122013-17971-01.dmp
C:\Users\user\AppData\Local\Temp\WER-110417-0.sysdata.xmlDownload BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to RUN the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in NOTEPAD, copy all of the content, and paste it into your next replyDownload BlueScreenView (in Zip file)
Download BlueScreenView with full install/uninstall support
Download BlueScreenView 64-bit (in Zip file)

the first one?that's fine.==================================================
Dump File : 122013-17971-01.dmp
Crash Time : 20.12.2013 г. 18:01:35 ч.
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000000
Parameter 3 : 0xb30a1ae8
Parameter 4 : 0x00000000
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+8d0b4
File Description : NDIS 6.20 driver
Product NAME : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address :
Stack Address 1 : NDProxy.SYS+99ba
Stack Address 2 : NDProxy.SYS+2c2c
Stack Address 3 : ntkrnlpa.exe+3c4bc
Computer Name :
Full Path : C:\Windows\Minidump\122013-17971-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 139408
Dump File Time : 20.12.2013 г. 18:02:51 ч.
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Dump File : 121913-20857-01.dmp
Crash Time : 19.12.2013 г. 15:00:42 ч.
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0xffffffff
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83d3f795
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+467fb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.20652 (win7_ldr.100223-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+467fb
Stack Address 1 : ntkrnlpa.exe+120795
Stack Address 2 : ntkrnlpa.exe+11f8aa
Stack Address 3 : aswSP.SYS+2faeb
Computer Name :
Full Path : C:\Windows\Minidump\121913-20857-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 139408
Dump File Time : 19.12.2013 г. 15:02:03 ч.
==================================================
Have you recently installed or upgraded Avast? If so, uninstall it and replace it with a different AV and see if you still have a problem. If it's an old version, try upgrading to the latest release.It upgraded recently . Why did it cause bluescreen?Apparently your system doesn't like the upgrade. Either uninstall it and replace it with a different AV or post on the Avast forum and see if they can help. It's a known issue that pops up now and then with a SPECIFIC driver they use.ok thanxWhat about this:

==================================================
Dump File : 122713-19110-01.dmp
Crash Time : 27.12.2013 г. 12:49:18 ч.
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00001097
Parameter 3 : 0x08000000
Parameter 4 : 0x87100240
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+11f1b6
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.20652 (win7_ldr.100223-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+11f1b6
Stack Address 1 : ntkrnlpa.exe+a21a1
Stack Address 2 : ntkrnlpa.exe+68d9f
Stack Address 3 : aswSP.SYS+22023
Computer Name :
Full Path : C:\Windows\Minidump\122713-19110-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 139408
Dump File Time : 27.12.2013 г. 12:50:44 ч.
==================================================



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