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Solve : Bluetooth KB & Mouse not recognized? |
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Answer» INSTALLED 7 as a dual boot option this morning. I'm using a Logitech MX5500 BT mouse & KB combination. Windows 7 was able to RECOGNIZE & use both natively immediately after the install. I then installed the latest setpoint sw ( 4.8 ) which is Windows 7 compatible. Everything went smoothly - the mouse & kb were recognized and setup by setpoint. Then I rebooted: 1) After REBOOTING into 7, the mouse & kb do not work. I tried getting setpoint to reinitiate both bluetooth devices, but nothing happens. If I press the "connect" button(s) nothing happens. If I try to do it from within setpoint nothing happens. 2) If I reboot to Vista everything is fine 3) I find this one very odd: When I reboot I get to the OS/boot SELECTION screen. If Vista is highlighted everything is fine. But as soon as I highlight Windows 7, the kb is no longer recognized and does not work. Again, on the boot selector screen everything is fine if Vista is highlighted - but if I use the cursor arrow on the kb to toggle up to the Windows 7 entry the kb immediately stops working and I either have to connect a usb kb or reboot to get out of that screen. Obviously the bios is set to recognize usb devices on boot (or it wouldn't work at all on the boot screen - not even with Vista). Other than replacing the kb with a wired one (which I'm considering), I'm stumped. Any thoughts? Any Bluetooth options in BIOS ? ? If they initially installed and worked properly then failed on re-boot that's where i'd look first.Except that it works fine in Vista AND at the boot screen if Vista is selectedOkay - betterer & betterer HW isn't my strength so I took your advice and checked the bios - nothing relating to bluetooth at all. Exited bios (w/o saving changes - though I didn't make any) and the kb worked at the boot screen. Booted to 7 and the mouse worked, so I opened setpoint and the kb did not show up. Tried to initiate it and lost use of both the mouse AND the kb. Booted back to Vista and all is good. Soooo, I'm guessing that there is some sort of incompatibility between 7 and either my BT or my kb & mouse or setpoint. Regardless, I'll probably just get a wired kb and non-bt wireless mouse and then upgrade from Vista to 7. Thanks for your interest patio Pretty strange i say... Did you try reverting back to the Vista drivers ? ? Is this 64Bit ? ?32 Bit - I can't use 64 because of a couple of old, proprietary custom apps. I assume you mean did I try reverting to the Windows 7 driver? I did not, but I know that's an option if I just uninstall setpoint.Well, this morning I did uninstall setpoint from the 7 installation and everything is usable with the native drivers. It's just a test installation anyway, but still...... |
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